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Hotel Neugrabener Hof

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Photo gallery for Hotel Neugrabener Hof

Triple Room | Premium bedding, minibar, desk, blackout curtains
Shower, free toiletries, hair dryer, towels
Food and drink
Front of property
Restaurant

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Breakfast available
  • Housekeeping

Explore the area

Map
Cuxhavener Str. 369, Hamburg, 21149
  • Wildpark Schwarze Berge
    ‪13 min drive‬
  • Reeperbahn
    ‪22 min drive‬
  • Miniatur Wunderland
    ‪24 min drive‬
  • Hamburg (HAM)
    ‪35 min drive‬

Room options

View all photos for Double Room

Double Room | Premium bedding, minibar, desk, blackout curtains

Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | Premium bedding, minibar, desk, blackout curtains

Family Room

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Triple Room

Triple Room | Premium bedding, minibar, desk, blackout curtains

Triple Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Single Room

Single Room | Premium bedding, minibar, desk, blackout curtains

Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Neugrabener Hof

Hotel in Hamburg with 24-hour front desk and coffee shop/cafe
A coffee shop/cafe, concierge services and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-in and express check-out are on-site.
Hotel Neugrabener Hof offers 20 accommodations with minibars and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they enjoy the helpful staff at Hotel Neugrabener Hof. During your stay, you'll be close to Harburger Mountains. Features include free WiFi in public areas and free self-parking, plus a coffee shop/cafe.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 5 minutes by car from Harburger Mountains and 10 minutes from Kiekeberg Open Air Museum
  • Pets welcome free of charge (restrictions apply)
There's a coffee shop/cafe on site. Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at Hotel Neugrabener Hof. Free self parking is available.

This Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 9 AM and at the weekend from 7 AM to 10 AM.
Room service is available.

Languages

English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends; EUR 12.90 per person
  • A coffee shop/cafe

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an access code

Access methods

Access code, staffed front desk

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12.90 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Guests will receive an access code.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Hotel Neugrabener Hof Hamburg
Neugrabener Hof Hamburg
Neugrabener Hof
Hotel Neugrabener Hof Hotel
Hotel Neugrabener Hof Hamburg
Hotel Neugrabener Hof Hotel Hamburg

Hotel Neugrabener Hof Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 55 out of 207 reviews
Rating 8 - Good. 72 out of 207 reviews
Rating 6 - Okay. 34 out of 207 reviews
Rating 4 - Poor. 25 out of 207 reviews
Rating 2 - Terrible. 21 out of 207 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Muhammad

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Per-Eric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Likeable
Stayed 1 night in Jul 2024

10/10 Excellent

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at Hotel Neugrabener Hof. The staff were accommodating, the room was clean and had more than enough room for our group of 3. We will definitely stay here again when we visit Hamburg again.
Stayed 1 night in Apr 2024

2/10 Terrible

Nelson

Disliked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

convinient place in south Hamburg

There was lack of power outlets. Actually there were more of them in bathroom that room itself. I´m used to bed having outlet at each side.... It´s locaton .... in´t on busy noisy street, so shops are close by, so are the cars. And lastly ... drain in shower could use some tweaking. more water could go in that managed to go out.
Stayed 2 nights in Sep 2023

2/10 Terrible

Sergey

Stayed 1 night in Aug 2023

8/10 Good

Phillip K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel Neugrabener Hof is a nice choice about a 25 minute journey from Central Station on the S Bahn. The S Bahn station is a 10 minute walk to the hotel. The hotel is on the main road and yet, it is very quiet in the evening. The breakfast buffet counter and tables were set up with loving care. The coffee is a special treat each cup ground to perfection! My room was comfortable and the bath room was recently updated. This made my week's stay in Hamburg most enjoyable!
Stayed 7 nights in May 2023

8/10 Good

REINHARD

Liked: Staff & service, amenities
Stayed 6 nights in Jul 2022

8/10 Good

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Suzanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We contacted the hotel prior to booking to confirm they had availability for our dog, they did but at a higher rate than on Expedia. We booked with Expedia and upon arrival were told our room was not ready as there was flooding and water on the floor. Asked us to wait and hour or so as they cleaned the room which would have made us extremely late for the concert we were going to. Accommodated us by sending us to a sister hotel, which was fine, front counter staff was cordial, room was clean, nothing special. Thankfully close to the train station, we missed the first 30 mins of the show.
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
I loved the fact that we were able to check in through the phone before we arrived and they gave us instructions to get access to our room, because we arrived at midnight. The hotel has free parking, it is very close to public transportation, staff speaks English, they offer breakfast for a reasonable price, and our room was clean.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and modern, with helpful staff. It was also close to the city centre.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Mohammad Iqbal

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Zoi

Stayed 1 night in Feb 2025

2/10 Terrible

Katja

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Es war leider eine reine Katastrophe…. schade
Stayed 1 night in Jan 2025

8/10 Good

Jens

Liked: Staff & service, property conditions & facilities

1-2 Tage okay, Preis passt, wernicht viel erwartet

Netter Check In, Rechnung erst am Abreisetag nicht so gut, einfache Zimmer, für 1-2 Nächte okay. Preis-Leistungs-Verhältnis okay, Frühstück 3, Sauberkeit 2.
Stayed 1 night in Dec 2024

8/10 Good

Luna und Marlon

Travelled with partner
Liked: Cleanliness, staff & service
Sehr gut für diesen Preis
Stayed 1 night in Dec 2024

6/10 Okay

Anja

Travelled with family
Liked: Staff & service
Super liebe Angestellte, Heizung funktioniert kaum bis gar nicht , genauso wie der Kühlschrank. Manche Sachen in dem Zimmer sind kaputt/ beschädigt. Schade !
Stayed 2 nights in Nov 2024

2/10 Terrible

Shakiba

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nobody speaks English even that they can see where the booking is made and all. No service and they don’t even care and don’t even know about customer care. It was not at all like the pictures and it was like that they took their house and rented it out. I don’t understand how they can call it hotel. I guess they don’t know the meaning of hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne Unterkunft, zwar nicht topmodern, aber mehr als zufriedenstellend, superfreundliche Gastgeberin! Empfehlenswert!
Stayed 2 nights in Oct 2024

2/10 Terrible

Shakiba

Stayed 1 night in Nov 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Vladyslav

Stayed 1 night in Sep 2024

10/10 Excellent

Ulrik

Stayed 1 night in Sep 2024