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Best Western Plus Burlington Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus Burlington Inn & Suites

Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub | Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains
Reception
Indoor pool
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping

Explore the area

Map
2412 Queensway Drive, Burlington, ON, L7R 3T3
  • Spencer Smith Lakefront Park
    ‪5 min drive‬
  • Village Theatre Waterdown
    ‪10 min drive‬
  • McMaster University
    ‪17 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

  • 26 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower) | Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Burlington Inn & Suites

Eco-certified hotel with free breakfast and fitness centre
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, Access to hot tub and a business centre.
Best Western Plus Burlington Inn & Suites offers 78 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 32-inch Smart televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Burlington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The free breakfast at Best Western Plus Burlington Inn & Suites gets high marks from our customers. During your stay, you'll be within walking distance of Lil' Monkeys. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Lil' Monkeys and a few minutes from Amazing Adventures Playland
Best Western Plus Burlington Inn & Suites offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi and wired Internet are free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 1001 square feet (93 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Best Western Plus Burlington Inn & Suites. Self parking is free. The property offers extended parking privileges.

This Burlington hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (1,001 square foot of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 20 2025 to April 7 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 868483983RT0001

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Burlington
Best Western Burlington Inn
Best Western Plus Burlington
Best Western Plus Burlington Inn
Burlington Best Western
Best Western Burlington Hotel Burlington
Best Western Plus Burlington Hotel Burlington
BEST WESTERN PLUS Burlington Inn & Suites Ontario
Best Western Plus Burlington Hotel
Best Western Plus Burlington Inn Suites
Best Plus Burlington & Suites
Best Western Plus Burlington Inn & Suites Hotel
Best Western Plus Burlington Inn & Suites Burlington
Best Western Plus Burlington Inn & Suites Hotel Burlington

Best Western Plus Burlington Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 546 out of 1009 reviews
Rating 8 - Good. 312 out of 1009 reviews
Rating 6 - Okay. 90 out of 1009 reviews
Rating 4 - Poor. 29 out of 1009 reviews
Rating 2 - Terrible. 32 out of 1009 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

JOAN

Liked: Cleanliness, staff & service, property conditions & facilities
Location to event and restaurants.
Stayed 2 nights in Apr 2025

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean, beds r comfortable, staff was amazing, and breakfast was hot
Stayed 1 night in Apr 2025

10/10 Excellent

Brent

Hello We had an amazing stay. The only issue is the lady the first evening, during our first night stay that was not able to help. For some reason my room was booked three times by me. It was prepaid and she wasn’t able to find it and didn’t want to give us our room. My spouse re-reserved the room and we fixed the other two night’s stay with the lady the next morning who was able to retrieve my prepaid booking and we kept the same room :) I have been booking with Best Western for about 10 years now… I will be back in May and am hoping for a better welcome. Thank you again
Stayed 2 nights in Apr 2025

10/10 Excellent

Brent

Overall the stay was good

Hello We had an amazing stay. The only issue is the lady, Kateryna, during our first night stay that was not able to help. For some reason my room was booked three times by me. It was prepaid and she wasn’t able to find it and didn’t want to give us our room. My spouse re-reserved the room and we fixed the other two night’s stay with the lady the next morning who was able to retrieve my prepaid booking and we kept the same room :) I have been booking with Best Western for about 10 years now… I will be back in May and am hoping for a better welcome. Thank you again
Stayed 3 nights in Apr 2025

10/10 Excellent

Vibe Performing

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking and free continental breakfast Easy access off of Hwy!
Stayed 1 night in Apr 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location off the QEW. Clean and quiet.
Stayed 1 night in Apr 2025

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable and tv worked well!
Stayed 3 nights in Apr 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern looking and clean
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Everything was meh
Stayed 1 night in Apr 2025

6/10 Okay

Ringo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, and the breakfast was good. The rooms were clean and had all the amenities I needed. However, the soundproofing was poor, and I could hear noise through the night. A bunch of teenagers were partying. Also, the shower water pressure was weak.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gordon

Travelled with partner
Liked: Amenities
We have been staying at this hotel since 2017 at least once a year..We have always enjoyed our stay.
Stayed 2 nights in Apr 2025

2/10 Terrible

Arthrine

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Deborah

Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, would definitely use again. Breakfast was free and great!
Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still in renovations pool area not finished. Plus the sheers in the rooms need to be replaced torn and old, yet they updated everything else. Also would be nice to have a shelf under the bathroom sink for personal toiletries.
Stayed 1 night in Mar 2025

10/10 Excellent

Elayne

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed having breakfast!
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely Clean, Very friendly staff. My room was very clean, a lot of space, glass walk in shower, very modern with led around the bathroom mirror. The free breakfast has gluten free options. I would definitely stay there again.
Stayed 1 night in Mar 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Children running and talking in the corridor even after midnight. Kept us awake.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Comfortable stay

We enjoyed our stay in this place. It was clean, quiet and comfortable. Location is convenient and staff are friendly. Pool was under renovation during our stay but we were notified ahead of our trip by the manager. Will come back again. There is a big pet store right next to the hotel which I like.
Stayed 4 nights in Mar 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

VASSILIKI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Off and on highway access.
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A main criticism is there wasn’t any water in the room and the ‘real’ water is filtered thru a salt purifier and the system chlorine was high in taste Yik!!!
Stayed 4 nights in Mar 2025