The owner called the morning of arrival to give me the door code. He made sure to let me know that I could contact him with any questions or issues. The cabin was very clean, cool and homey. The mattress and pillows were comfortable, the linens were nice, and the recliners were a nice addition! The only negative was that there were only 2 washcloths for the 2 of us, for our 2 night stay. I would definitely highly recommend this seller and cabin!