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Braemar Lodge And Spa

4.5 star property

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Photo gallery for Braemar Lodge And Spa

Superior Suite | Living area | Flat-screen TV
Interior detail
Exterior
Deluxe Spa Suite | Terrace/patio
Deluxe Spa Suite | Living room | Flat-screen TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
283 Medway Road, Hanmer Springs, 7360
  • Hanmer Springs Bridge Lookout
    ‪6 min drive‬
  • Hanmer Springs Thermal Reserve
    ‪12 min drive‬
  • Hanmer Heritage Forest
    ‪13 min drive‬

Room options

View all photos for Accessible Spa Suite

Accessible Spa Suite | Premium bedding, Select Comfort beds, minibar, in-room safe

Accessible Spa Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Spa Suite

Deluxe Spa Suite | View from room

Deluxe Spa Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Suite

  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Spa Suite

Superior Spa Suite | Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Spa Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Braemar Lodge And Spa

Family ski hotel with full-service spa
After a day on the slopes, return to Braemar Lodge And Spa to dine at the restaurant, drink at the bar/lounge or relax in a full-service spa.
Braemar Lodge And Spa offers 24 accommodations with minibars and a safe. Rooms open to patios. This accommodation offers separate sitting areas. Select Comfort beds feature premium bedding. Flat-screen televisions come with premium digital channels. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Solitude Spa has 1 treatment room. Services include hot stone massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open selected days. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Braemar Lodge And Spa. During your stay, you'll be close to Hanmer Springs Bridge Lookout. Features include free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy Modern European cuisine at Altitude Restaurant, a fine-dining restaurant with garden views
  • Cooked-to-order breakfast served daily for a fee
  • Indulge with body scrubs, Swedish massages or body treatments at Solitude Spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a steam room, a sauna and hiking/biking trails
  • 6 minutes by car from Hanmer Springs Bridge Lookout and 6 minutes from Waiau Ferry Bridge
  • Airport, ski and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. This mountain hotel's ski shuttle (surcharge) will get you to the slopes in no time. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Hanmer Springs hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:30 AM to 10:30 AM.
Altitude Restaurant – Overlooking the garden, this fine-dining restaurant specialises in Modern European cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 10 km
  • Ski shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 10:30 AM for a fee: NZD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Altitude Restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Library
  • Mountain biking
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (1,076 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 7 days prior to check-in

Access methods

Front desk (limited hours)

Pets

  • Pets: NZD 60 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Cots (infant beds) are available for NZD 25.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately NZD 25 per person
  • Airport shuttle fee: NZD 200 per vehicle (one way)
  • Pet fee: NZD 60 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 25.0 per day
  • Rollaway bed fee: NZD 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Braemar Lodge And Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 9:00 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Braemar Lodge Hanmer Springs
Select Braemar
Select Braemar Hanmer Springs
Select Braemar Lodge
Select Braemar Lodge Hanmer Springs
Select Braemar Hotel Hanmer Springs
Select Braemar Lodge And Spa
Braemar Hanmer Springs
Select Braemar Lodge Spa
Braemar Lodge
Braemar Lodge Spa
Braemar Lodge Spa
Braemar Lodge And Spa Hotel
Braemar Lodge And Spa Hanmer Springs
Braemar Lodge And Spa Hotel Hanmer Springs

Braemar Lodge And Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 386 out of 589 reviews
Rating 8 - Good. 133 out of 589 reviews
Rating 6 - Okay. 46 out of 589 reviews
Rating 4 - Poor. 17 out of 589 reviews
Rating 2 - Terrible. 7 out of 589 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Simon

Disliked: Property conditions & facilities
I have stayed at Braemar before and it was excellent. It is now quite dated and small things are wrong. No matching wine glasses, TV not mounted properly, flickering lights. The restaurant was previously fantastic, now a shadow of its former self. Quite sad.
Stayed 1 night in Jan 2025

10/10 Excellent

Xiaoliang

Stayed 1 night in Jan 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff, wonderfully presented property. Large comfortable room with the best bed i have ever slept in.
Stayed 2 nights in Jan 2025

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique property located in gorgeous Hanmer Springs. Staff very friendly and helpful. Private setting and excellent size suites.
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely place friendly staff and nice and quiet
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were absolutely thrilled with our stay and the room was beautiful, room service amazing. Would highly recommend.
Stayed 1 night in Jan 2025

10/10 Excellent

Garrath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing with amazing service
Stayed 1 night in Jan 2025

8/10 Good

Eddie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic stay at Braemar Lodge! The rooms were absolutely stunning — spacious, beautifully decorated, and luxurious. The bed was enormous and incredibly comfortable, making it hard to leave in the morning! One of the highlights was the toasty fireplace, creating a warm and cozy atmosphere, perfect for relaxing after a long day. The bathroom was something special — huge, with a spa bath and a lovely view to enjoy while soaking. Such a treat! The lodge also has a fabulous spa that added an extra layer of indulgence to our stay. The only downside was the check-in experience. There was no staff at the front desk when we arrived, so we had to self-check-in, find our room, and take our own bags. It felt a bit impersonal for such a luxurious lodge, but thankfully, the room and overall experience made up for it. If they improve the front desk service, it would be flawless. Overall, a stunning place to unwind and indulge!
Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Stayed 1 night in Dec 2024

10/10 Excellent

Lauren

Stayed 1 night in Jan 2025

10/10 Excellent

Carl

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Friendly staff and very spacious.
Stayed 2 nights in Dec 2024

8/10 Good

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Braemar lodge is in a quiet location with a great view. The accommodation was spacious, comfortable, modern and clean. The staff were friendly and helpful. We enjoyed our stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Heath

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. We had a suite and absolute loved it, it was huge, we had our own spa, and an amazing view. Will definitely be coming again. Our only mistake was heading down for breakfast at 0930 to find out it was closed by then.
Stayed 1 night in Dec 2024

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our room and the private spa. Very friendly service
Stayed 1 night in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Sandy

Disliked: Cleanliness
The water wasnt safe to drink, we were not told about this. The cleaner told us, also the sign in the bathroom said the water had issues but they were rectifying it but it was safe to use. It smelt like sulpher. The spa was dirty and very old looking. There was mould in the bathroom around the spa bath sealant and abouve the shower. The furniture was okd and tired looking. We ordered food just a small meal. The soup was bland and tasteless, pumpkin I think, however on the menu it said vege soup. My partner ordered satay chicken sticks, they had a corn and pepper salsa not satay sauce. The spa bath kept turning on through out the night every 15 minutes. The windows and glass fence were filthy. Really gone down hill, tired and overgrown with weeds in the gardens. Very disappointed as not cheap to stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always an amazing experience at Braemar Lodge, our favourite destination. Fantastic service by such kind staff, great rooms, good breakfast, and awesome environment. Thanks heaps
Stayed 3 nights in Dec 2024

6/10 Okay

Marcia

Travelled with group
Liked: Cleanliness, amenities
Unfortunately this trip wasnt as great as expected. Having paid over $330 for the night, we ended up having a rather smelly night. There was an oder coming from somewhere behind the fire place (gas smelling but the gas was turned off for the summer) which the staff was unable to locate. Being fully booked that night, we were unable to change to a different room and had to spend the night in a quite pungent smelling room. We did receive a discount the next morning but none the less i am still unsure if i will visit again. Restaurant was quite over priced for what we received for dinner, lovely flavors, but i expected more considering the amout i paid. This is also the second time i have visited Braemar and on both occasions the spa part ofbthe business has been closed or unavailable. Rather disappointing, not once but twice. So dont book a stay with the expectation of being able to book a massage on your visit.
Stayed 1 night in Dec 2024

10/10 Excellent

Nicola

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well decorated and the bed was comfy and spacious. Having a deck area to have morning drink is amazing. Liked the drive in and out from Hanmer.
Stayed 1 night in Dec 2024

10/10 Excellent

Jelmer

Stayed 1 night in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room, location and breakfast for the price - perhaps the best of all our holiday stays
Stayed 1 night in Nov 2024

10/10 Excellent

Ganka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fantastic short stay at the lodge. The room is very spacious and quiet
Stayed 1 night in Nov 2024

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with amazing views from the room. The room was huge and so comfortable. Highly recommend staying and would absolutely go back again!! The only thing that would make this room even better is proper toiletries in the bathroom instead of joint shampoo and conditioner and a small throw on the couch to get all cosy by the fire
Stayed 1 night in Nov 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kelly’s travels
About 10 minute drive out of town, but truly worth it. We had room 15. From the time we walked in everything was wow. Large bathroom with a two person spa. King size bed and it also had a fire place. Out on to the patio and wow again. The views of gardens and the mountains was spectacular. Sitting on the patio with those views and the serenity of the area was awesome. Breakfast was included and was buffet style hot and cold, with those views again.
Two person spa bath
First look
Room
Mountain view from patio
Stayed 1 night in Nov 2024