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GRAND HOTEL du LAC Hanoi

5.0 star property
VIP Access

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Photo gallery for GRAND HOTEL du LAC Hanoi

Exterior
Terrace/patio
Lobby sitting area
Outdoor pool
Premium bedding, down duvets, memory-foam beds, minibar

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pool

Explore the area

Map
18-20-22-24 Nha Chung, Hoan Kiem, Hanoi, Vietnam, 100000
  • St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Hoan Kiem Lake
    ‪5 min walk‬
  • Hanoi Old Town Night Market
    ‪9 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪42 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Grand Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

Premium bedding, down duvets, memory-foam beds, minibar

Grand Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Executive Twin Internal Window

View from room

Colonial Executive Twin Internal Window

  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Premium Connecting Room Street View

Street view

Premium Connecting Room Street View

  • City view
  • 55 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

View all photos for Colonial Premium Double Street View

Premium bedding, down duvets, memory-foam beds, minibar

Colonial Premium Double Street View

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Colonial Deluxe Twin Internal Window

Premium bedding, down duvets, memory-foam beds, minibar

Colonial Deluxe Twin Internal Window

  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Colonial Deluxe Double Internal Window

Colonial Deluxe Double Internal Window | Premium bedding, down duvets, memory-foam beds, minibar

Colonial Deluxe Double Internal Window

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Du LAC Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

Premium bedding, down duvets, memory-foam beds, minibar

Du LAC Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Executive Double Internal Window

View from room

Colonial Executive Double Internal Window

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Premium Twin Street View

Street view

Colonial Premium Twin Street View

  • City view
  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds

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About this property

GRAND HOTEL du LAC Hanoi

Luxury hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa and an outdoor pool. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include 2 bars/lounges, a fitness centre and a steam room.
GRAND HOTEL du LAC Hanoi offers 100 air-conditioned accommodations with minibars and a safe. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.
The on-site spa has 8 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages, Swedish massages and Thai massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the free breakfast at GRAND HOTEL du LAC Hanoi. During your stay, you're just a quick walk from Hoan Kiem Lake. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, body treatments or thalassotherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Steps from St. Joseph's Cathedral of Hanoi and 5 minutes on foot from Hoan Kiem Lake
GRAND HOTEL du LAC Hanoi offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a business centre, 2 meeting rooms, and coworking spaces. A fitness centre, a rooftop terrace, and a vending machine are also featured at the luxury GRAND HOTEL du LAC Hanoi. For a fee, parking is available.

This 5-star Hanoi hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 10:00 AM.
GRAND HOTEL du LAC Hanoi has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese, Vietnamese (Sign language)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (VND 250,000 per day)

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • Hardwood flooring in room
  • Lift

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 750000.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: VND 250000 per day
  • Rollaway bed fee: VND 750000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
Property Registration Number 0109920439

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

GRAND HOTEL du LAC Hanoi Hotel
GRAND HOTEL du LAC Hanoi Hanoi
GRAND HOTEL du LAC Hanoi Hotel Hanoi

GRAND HOTEL du LAC Hanoi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 337 out of 396 reviews
Rating 8 - Good. 45 out of 396 reviews
Rating 6 - Okay. 13 out of 396 reviews
Rating 4 - Poor. 1 out of 396 reviews
Rating 2 - Terrible. 0 out of 396 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lilly at the front desk was amazing. All the staff were terrific and she was exceptionally wonderful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Paul, Wrightington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel & amazing staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Donya

Stayed 1 night in Dec 2024

10/10 Excellent

David

Stayed 2 nights in Dec 2024

10/10 Excellent

moran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Yongwei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very friendly and helpful! Sofia went out of way in helping us with special requests! They packed nice breakfast for us when we had to leave early for Haling Bay trip. The restaurant staff’s service was excellent and it has nice view of the Cathedral. The hotel is located right in the middle of old quarter and next to Cathedral. Perfect hotel and service. Will come back again.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Dec 2024

10/10 Excellent

alfri ibnu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautifully and tastefully decorated boutique hotel with a perfect location next to the Cathedral, in the heart of the old quarter and within walking distance to most attractions. A wonderful breakfast and flawless customer care. Ken &Jack went above and beyond to help us with all details for our stay from airport transfers to tours and even assisting us with our next stay. We are very grateful and delighted to have chosen the Grand Hotel du Lac in Hanoi. It certainly made our stay more enjoyable and memorable. Thank you for you hospitality 🙏
Stayed 5 nights in Dec 2024

10/10 Excellent

Cheng-Hsiu, Santa Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Ang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5 stars hotel
The service and the “ going the extra mile “ is a definite beyond this brand hotel. The GM Jack and staff are always on hand to provide exceptional hospitality. We were celebrating our 40th wedding anniversary and Jack had planned a special surprise in our upgraded room. We always felt welcomed in this hotel. This boutique hotel is highly recommended for guests seeking a special stay in the ‘ old quarter ‘ in Hanoi.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a luxury oasis in the amazing vibrant city of Hanoi. The hotel has great facilities including the restaurant and roof top bar area. All of this is eclipsed by the staff throughout the hotel who make you feel genuinely special and their generosity of spirit is unique...world class!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Paul

Very comfortable. Wonderful staff!
Stayed 3 nights in Dec 2024

8/10 Good

colin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

cuong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff is extremely helpful and friendly. Restaurant staff during breakfast provides excellent service specially Eric I think he’s the restaurant manager. Enjoyed our 3 days stay
Stayed 4 nights in Nov 2024

10/10 Excellent

kayvan, morgan hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Walkable to some attractions.
Stayed 7 nights in Oct 2024

8/10 Good

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended, convenient and comfortable
Comfortable hotel in great location and lovely service
Stayed 3 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite hotel in Hanoi
Excellent service from all the friendly staff. Perfectly positioned to enjoy the city.
Stayed 1 night in Nov 2024

10/10 Excellent

alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 5 star hotel in the Old Quarter Hanoi . A great Roaring Twenties motif with amazing era furnishings. Rooftop bar and pool and a great spa downstairs. Perfectly located near all the activities in the Old Quarter. Great dining room with excellent food. The very best thing is the staff at all levels. The concierge staff are fantastic. They will find you , provide you or fix anything and everything you need . I have to mention Camellia , while everyone was wonderful she is amazing , beyond 5 star service ! Thank you Grande Hotel du lac , you made Hanoi a must return.

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff!
Stayed 3 nights in Nov 2024

10/10 Excellent

Ashton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place in a central location where you can truly walk to anything. Lovely staff, fantastic (inclusive) breakfast, easy to find after a long day exploring the city. Great recommendations by the staff. Great place, great price.
Stayed 3 nights in Oct 2024

10/10 Excellent

Charlie

Stayed 3 nights in Oct 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Hanoi
Amazing stay. Great room. Great location. Sensational staff. Highly recommend
Stayed 3 nights in Nov 2024