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MAY DE VILLE Crown Hotel

5.0 star property
VIP Access

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Photo gallery for MAY DE VILLE Crown Hotel

Outdoor pool, pool loungers
Bar (on property)
Deluxe Twin Room | Living area | 40-cm LCD TV with cable channels, TV
Body treatments, aromatherapy, hot stone massages, deep-tissue massages
Body treatments, aromatherapy, hot stone massages, deep-tissue massages

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Gym

Explore the area

Map
21 Luong Ngoc Quyen, Hoan Kiem, Hanoi, 100000
  • Hoan Kiem Lake
    ‪5 min walk‬
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪12 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Double Room, City View

Premier Double Room, City View | View from room

Premier Double Room, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for De Souriant Suite with Terrace

De Souriant Suite with Terrace | Premium bedding, minibar, in-room safe, individually decorated

De Souriant Suite with Terrace

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Suite with Balcony

Senior Suite with Balcony | Premium bedding, minibar, in-room safe, individually decorated

Senior Suite with Balcony

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Studio

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Twin Room

Junior Twin Room | Premium bedding, minibar, in-room safe, individually decorated

Junior Twin Room

  • 2 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite with City View

Executive Suite with City View | Premium bedding, minibar, in-room safe, individually decorated

Executive Suite with City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Connecting Rooms

Premium bedding, minibar, in-room safe, individually decorated

Room, Connecting Rooms

  • 70 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Double Room

Junior Double Room | Premium bedding, minibar, in-room safe, individually decorated

Junior Double Room

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Suite

Premium bedding, minibar, in-room safe, individually decorated

Grand Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

MAY DE VILLE Crown Hotel

Luxury hotel connected to a shopping centre in Hanoi with a full-service spa
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. Change of towels is available on request
MAY DE VILLE Crown Hotel offers 61 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-cm LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Sourire Premium Spa has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
The free breakfast at MAY DE VILLE Crown Hotel gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Hoan Kiem Lake. Features include free WiFi in public areas and a free manager's reception, plus a full-service spa.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge with massages, manicures and pedicures or facials at Sourire Premium Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a steam room
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Quan Chuong Gate and 5 minutes on foot from Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
MAY DE VILLE Crown Hotel offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and spa services are also featured at the luxury MAY DE VILLE Crown Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Hanoi hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 6:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
MAY DE VILLE Crown Hotel has a restaurant on site.
Late-night fare is available from 24-hour room service.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Steam room

Family friendly

  • Free cot
  • Highchair
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Area rugs in room
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-cm LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at MAY DE VILLE Crown Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 800000.0 per day.
  • Cots (infant beds) are available for VND 800000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 4)
  • Crib (infant bed) fee: VND 800000.0 per night
  • Rollaway bed fee: VND 800000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
MAY DE VILLE Crown Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 0101420522

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

MAY DE VILLE Crown Hotel Hotel
MAY DE VILLE Crown Hotel Hanoi
May De Ville Premier Hotel Spa
HÔTEL De SOURIANT Premium Hanoi
MAY DE VILLE Crown Hotel Hotel Hanoi

MAY DE VILLE Crown Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 184 out of 239 reviews
Rating 8 - Good. 38 out of 239 reviews
Rating 6 - Okay. 11 out of 239 reviews
Rating 4 - Poor. 1 out of 239 reviews
Rating 2 - Terrible. 5 out of 239 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome!

The hotel was wonderful! Everything was perfect!
Stayed 4 nights in Feb 2025

10/10 Excellent

Erik

Stayed 2 nights in Feb 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and accommodations for old qt, a gem

The Hotel is very nice, the staff is amazing, they attend to your every need, like to say big thanks to Luna and Erin on the front staff, so helpful and friendly, please pass on my warmest regards. Erik Straus
Stayed 1 night in Feb 2025

10/10 Excellent

Paul Adrian Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic experience Great staff always smiling and helpful
Stayed 5 nights in Jan 2025

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff have been really friendly and helpful. Great location. Would recommend.

10/10 Excellent

Alanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Sandeep

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in heart of town. Clean room. Good breakfast. Note: hotel will be noisy at night.
Stayed 3 nights in Jan 2025

10/10 Excellent

aurelien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Amie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff were exceptional. The hotel is located right in the middle of old quarter so we were in the midst of it all. The hotel amenities, sky bar and buffet breakfast were all outstanding. Will definitely be back.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Great location super friendly staff a five star service would return anytime
Stayed 4 nights in Jan 2025

10/10 Excellent

Kersti

Travelled with family
This hotel is in a great location and the staff were very friendly. The room sizes were good and the breakfast delicious.
Stayed 3 nights in Jan 2025

10/10 Excellent

Aaron Jun Lin

Stayed 4 nights in Jan 2025

10/10 Excellent

Aaron Jun Lin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good breakfast, nice amenities. Staffs are very helpful and pleasant, especially Luna
Stayed 3 nights in Jan 2025

8/10 Good

eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
recently stayed at this hotel and had a wonderful experience overall. The staff were incredibly helpful, friendly, and accommodating, making us feel welcomed from the moment we arrived. They went out of their way to ensure our stay was as comfortable as possible, which truly stood out to us. The breakfast was outstanding, offering a wide variety of delicious options that left us fully satisfied every morning. The room itself was very efficient, clean, and thoughtfully designed, with everything we needed for a comfortable stay. The overall atmosphere of the hotel was warm and inviting, contributing to a relaxing experience. One of the highlights was the upstairs bar and pool area—absolutely amazing! The views were breathtaking, and the space provided a comforting and relaxing retreat. It was a great place to unwind and enjoy the surroundings. While the hotel itself was fantastic, I would recommend an upgrade to the fitness center and perhaps offering more rooms with windows for better natural light. Additionally, though it’s not something the hotel can control, the evenings and nights in the area can be quite chaotic. Outside establishments tend to spill into the streets, making it difficult to walk through the area at times. That said, for a short stay, this hotel is highly recommended. The staff is exceptional, always willing to assist with any issue, and the facilities provided a very comfortable and pleasant experience.
Stayed 13 nights in Dec 2024

6/10 Okay

Kristian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hotel but the location is between night clubs and bars. Be prepared for no sleep until after 2am.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service and rooms. Located in prime position in Old Quarter

10/10 Excellent

N

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and the location was great. Gym was small but usable. Breakfast was very good with a wide selection. Would highly recommend as a first time Vietnam visitor.
Stayed 3 nights in Dec 2024

10/10 Excellent

Thu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location- such a vibrant part of the Old Quarter and everything at your doorstep. The staff was super friendly and helpful. The pool and rooftop bar have an amazing view. My kids were delighted with the breakfast buffet- lots of variety of both American and Asian cuisine and they custom make your eggs to order if you wish. I had a hard time choosing a hotel based on so many options but was so glad we decided on this one. Highly recommend!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its in the best location and the staff helped me book all activities and take care of everything
Stayed 1 night in Dec 2024

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Hanoi.

Staff was exceptional. Here for anniversary and this stop on our stay was perfect.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the properry is eight in the heart of old town. Excellent hotel and staff. Rosie, Customer Service Representative here at the hotel was outstanding. All round excellent exoerience here.

10/10 Excellent

sherry

Stayed 2 nights in Nov 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing hotel

had an amazing stay! the staff were very friendly and couldn’t do enough to help. The hotel was perfect and in an amazing location. despite being surrounded by so much the room was quiet and comfortable. 100% would recommend
Stayed 2 nights in Dec 2024