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MAY DE VILLE Crown Hotel

4.5 star property
VIP Access

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Photo gallery for MAY DE VILLE Crown Hotel

Outdoor pool, pool loungers
Bar (on property)
Senior Suite with Balcony | View from room
Bar (on property)
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
21 Luong Ngoc Quyen, Hoan Kiem, Hanoi, 100000
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • Hoan Kiem Lake
    ‪7 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪12 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪38 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premier Double Room, City View

Premier Double Room, City View | View from room

Premier Double Room, City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for De Souriant Suite with Terrace

De Souriant Suite with Terrace | Premium bedding, minibar, in-room safe, individually decorated

De Souriant Suite with Terrace

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Suite with Balcony

Senior Suite with Balcony | Premium bedding, minibar, in-room safe, individually decorated

Senior Suite with Balcony

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Studio

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Twin Room

Junior Twin Room | Premium bedding, minibar, in-room safe, individually decorated

Junior Twin Room

  • 2 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite with City View

Executive Suite with City View | Premium bedding, minibar, in-room safe, individually decorated

Executive Suite with City View

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Connecting Rooms

Premium bedding, minibar, in-room safe, individually decorated

Room, Connecting Rooms

  • 70 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Junior Double Room

Junior Double Room | Premium bedding, minibar, in-room safe, individually decorated

Junior Double Room

  • 2 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Suite

Premium bedding, minibar, in-room safe, individually decorated

Grand Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

MAY DE VILLE Crown Hotel

Luxury hotel connected to a shopping centre in Hanoi with free breakfast
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Change of towels is available on request
MAY DE VILLE Crown Hotel offers 61 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-cm LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and desk chairs. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at MAY DE VILLE Crown Hotel gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Hoan Kiem Lake. Features include free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Quan Chuong Gate and 5 minutes on foot from Hanoi Old Town Night Market
  • Airport shuttle service available for a fee
MAY DE VILLE Crown Hotel offers its guests an outdoor pool, a steam room, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A rooftop terrace, tour/ticket assistance, and a garden are also featured at the luxury MAY DE VILLE Crown Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 4.5-star Hanoi hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception daily.
MAY DE VILLE Crown Hotel has a restaurant on site.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • Steam room

Family friendly

  • Free cot
  • Highchair
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 646 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Area rugs in room
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Children's robes
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-cm LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at MAY DE VILLE Crown Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 800000.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 500000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: VND 800000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
MAY DE VILLE Crown Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 0101420522

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

MAY DE VILLE Crown Hotel Hotel
MAY DE VILLE Crown Hotel Hanoi
May De Ville Premier Hotel Spa
HÔTEL De SOURIANT Premium Hanoi
MAY DE VILLE Crown Hotel Hotel Hanoi

MAY DE VILLE Crown Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 168 out of 218 reviews
Rating 8 - Good. 33 out of 218 reviews
Rating 6 - Okay. 11 out of 218 reviews
Rating 4 - Poor. 1 out of 218 reviews
Rating 2 - Terrible. 5 out of 218 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Kristian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hotel but the location is between night clubs and bars. Be prepared for no sleep until after 2am.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service and rooms. Located in prime position in Old Quarter

10/10 Excellent

N

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and the location was great. Gym was small but usable. Breakfast was very good with a wide selection. Would highly recommend as a first time Vietnam visitor.
Stayed 3 nights in Dec 2024

10/10 Excellent

Thu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location- such a vibrant part of the Old Quarter and everything at your doorstep. The staff was super friendly and helpful. The pool and rooftop bar have an amazing view. My kids were delighted with the breakfast buffet- lots of variety of both American and Asian cuisine and they custom make your eggs to order if you wish. I had a hard time choosing a hotel based on so many options but was so glad we decided on this one. Highly recommend!

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its in the best location and the staff helped me book all activities and take care of everything
Stayed 1 night in Dec 2024

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Hanoi.
Staff was exceptional. Here for anniversary and this stop on our stay was perfect.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the properry is eight in the heart of old town. Excellent hotel and staff. Rosie, Customer Service Representative here at the hotel was outstanding. All round excellent exoerience here.

10/10 Excellent

sherry

Stayed 2 nights in Nov 2024

10/10 Excellent

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel
had an amazing stay! the staff were very friendly and couldn’t do enough to help. The hotel was perfect and in an amazing location. despite being surrounded by so much the room was quiet and comfortable. 100% would recommend
Stayed 2 nights in Dec 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vietnam Trip
Loverly Hotel in a great location
Stayed 3 nights in Nov 2024

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel.. In an ideal location close to all sites .. Sky Bar was wonderful for looking at the sunset..

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Elisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and quiet even tho hotel has a very central location. Staff was very helpful with good language skills. I would recommed this hotel!
Stayed 3 nights in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and perfect location walking distance to many things we wanted to see

10/10 Excellent

Jagbir

Travelled with family
Liked: Cleanliness, staff & service, amenities
Thoroughly enjoyed our stay here. Such a vibrant street with plenty of food options and local shopping. Very friendly and helpful staff. Wish I could give them 7 stars if I had the option. The only downside, Gym facilities not good..
Stayed 3 nights in Nov 2024

10/10 Excellent

Parveen, Pasadena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel with a great staff. It is definitely in the heart of the Old Quarter so be sure you are ready to feel and hear the hustle and bustle of street vendors, visitors and life in the city. Despite the excitement and noise, the staff was courteous enough to get us a room that was away from most of the noise. Sal the sales manager and Erin were both amazingly helpful and attentive in getting us booked and situated not only into hotel but also on our tours

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accomodating. Rosie checked us in and was very informative of the surrounding area and popular sites to visit. She also checked in on us during breakfast to make sure everything was ok. There were guests that were quite rude to her and she handled the situation in a very professional manner. The property was in a convenient location and the atmosphere around was great. Would definitely recommend to people travelling to Hanoi and want to be in the middle of the action
Stayed 2 nights in Nov 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Gem
This hotel was brilliant from start to finish. The service was top notch with very friendly staff. The room was spacious and well appointed and luxurious and the bed was one of the most comfortable beds we have ever slept in. Location was right amongst the action of Old Quarter Hanoi. The pool and sky bar were also excellent. Highly Recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and beautiful rooms
Stayed 5 nights in Oct 2024

10/10 Excellent

Gillian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel de Souriant were the most fabulous I have come across for a very long time. They were friendly, helpful and attentive and nothing was too much trouble for them. Our rooms were really comfortable however as they are in the middle of the old quarter, there was a lot of noise from the surrounding area. The earplugs did the trick though and we always got a great nights sleep. I would definitely this hotel to anyone visiting Hanoi and who wants to experience the local culture.
Stayed 4 nights in Oct 2024

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing and beyond accommodating! I would recommend to anyone traveling to the Old Quarter. I have no complaints at all!
Stayed 1 night in Nov 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was here for a couple of days during my trip to Hanoi. The location is perfect as everything is within walkable distance in the old quarter. The staff was friendly and gracious. Breakfast was great. I would definitely recommend this hotel if you’re in Hanoi. 😁

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed here for one night between Halong Bay and SaPa but the facilities were great, especially the pool and sky bar. Breakfast was adequate with varied options. Great location within the old quarter but a little noisy if you had a window out onto the street where karaoke and music go on late into the night. Ear plugs provided by hotel was a great idea but did not work well. Overall a pleasant stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Cushla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are absolutely amazing especially Luna. They really go the extra mile to ensure you have an awesome time. Also because we stayed during our birthday they made it extra special with a cake and birthday balloons and birthday sign. The breakfast is great, there is a lot to choose from which is great. I would definitely reccomend.
Stayed 6 nights in Oct 2024