2/10 – Ungenügend
Kelly M.
28. Feb. 2025
Gut: Sauberkeit
Discrimination/ Rude/ Accusatory Owner
I had an encounter with a lady, who identified herself as the owner of the unit I booked. Her name was Teri.She was upset because my sister was smoking in a non smoking area (on the grass near the ocean wall) and was seen spitting on the grass.Teri very rudely said "she better not be smoking in my house" I assured her that she wasn't smoking inside, that is why she is smoking outside. She asked for my name (I think it was because I am local and she don't recall having a polynesian name on the application.) after telling her my name, she said something like, "if I find out she's been smoking upstairs... " I interupted her and assured her my sister did not and will not smoke in her place. I am a non-smoker, I wouldn't allow her to. She then asked "When are you leaving?" I wonder if she treats all her guests with such rudeness? This interaction was not necessary as the security guard already handled the situation prior to her intervening.There are no "No Smoking" signs posted anywhere and my sister was more than 20 feet away from the building. The property is beautiful, the view from our window of the ocean and the sunrise was so nice. You can hear the sound of the waves crashing on the shore at night. Its unfortunate that all that beauty can be cancelled by peoples ugly attitudes. I didn't want to stay after that encounter, but I already paid for it. My sister felt bad as it was unintentional. She is 65y/o walks with a cane and has mental illness.I Felt discriminated against.
Kelly M.
Aufenthalt von 2 Nächten im Februar 2025