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Hotel Saratoga

4.5 star property

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Photo gallery for Hotel Saratoga

Outdoor pool
Sun deck
Front of property
City view
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Bar
  • Spa
  • Gym
  • Room service

Explore the area

Map
Paseo del Prado 603, Esquina Dragones, Havana, 10200
  • Central Park
    ‪4 min walk‬
  • Hotel Inglaterra
    ‪6 min walk‬
  • Hotel Nacional de Cuba
    ‪5 min drive‬

Room options

View all photos for Deluxe Room (Kids Friendly)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room (Kids Friendly)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Kids Friendly)

Junior Suite (Kids Friendly) | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Kids Friendly)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Prado)

Suite (Prado) | Living room | Plasma TV, DVD player

Suite (Prado)

  • 75 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite (Special-15 min SPA+bottle of rum/wine)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Special-15 min SPA+bottle of rum/wine)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Patio

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, Patio

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Saratoga

Luxury hotel with 2 restaurants and free breakfast
This hotel features 2 restaurants, an outdoor pool and 2 bars/lounges. Free buffet breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include a health club, a poolside bar and spa services.
Hotel Saratoga offers 96 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Havana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include espresso makers and a safe. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a health club.
Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Hotel Saratoga, you're just a quick walk from Paseo de Marti. You'll find features such as free breakfast, free WiFi in public areas and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Drinking and dining options include 2 restaurants, a poolside bar and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • 12 minutes by foot from Plaza Vieja and a 2-minute drive from Malecón
  • Airport shuttle service available for a fee
Hotel Saratoga offers its guests an outdoor pool and a health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi and wired Internet.

You'll find a business centre on site. Spa services, a terrace, and gift shops/newsstands are also featured at the luxury Hotel Saratoga.

Smoking is allowed in designated areas at this 4.5-star Havana hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.
Anacaona – This restaurant serves breakfast, lunch and dinner.
Mirador Saratoga – This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Free manager's reception (select days)

Restaurants on site

  • Anacaona
  • Mirador Saratoga

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 6:00 PM

Property is also known as

Saratoga Hotel Havana
Saratoga Hotel
Saratoga Havana
Hotel Saratoga Havana
Hotel Saratoga Hotel
Hotel Saratoga Havana
Hotel Saratoga Hotel Havana

Hotel Saratoga Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 117 out of 223 reviews
Rating 8 - Good. 69 out of 223 reviews
Rating 6 - Okay. 25 out of 223 reviews
Rating 4 - Poor. 8 out of 223 reviews
Rating 2 - Terrible. 4 out of 223 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I was sexually harassed by a member of staff at this hotel! Do not go here! I was a young woman travelling alone. I paid the extortionate price for a room in this hotel as I thought it would help guarantee some degree of safety. I was very wrong. I called to book a massage only to be sent to a room (very very suspicious). I felt really cut off from the rest of the hotel. The man that was massaging me began to touch me sexually, removing my underwear. He would not stop when I asked again and again. Disgusting and terrible do not send your daughters here do not allow your female family members to book this hotel. For reference this was in 2018. I was staying in a suite.
Stayed 3 nights in Apr 2019

10/10 Excellent

svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in
Very nice helpful staff across the entire hotel services, clean, with a beautiful views
Stayed 3 nights in Mar 2020

10/10 Excellent

jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, old school style!
The staff we're wonderful. Helpful and friendly and went out of their way to ensure that our stay was as good as it could be.
View from the pool
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2020

4/10 Poor

Bucketlister59, Boston

Travelled with family
Liked: Cleanliness
Nice pool, great breakfast. Bathroom and tub nice and big. Front Door did not have consistent staffing, bar had no mint in a town famous for the mojito, welcome drink was non-alcoholic. 2 room phones didn’t work. WiFi required constant signing in again.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good. Staff very good. Maids did great job
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
A super stay but service is lacking
Great location, super comfortable room, quiet and a well stocked bathroom (and great water pressure and temp).Rooftop pool area was lovely (albeit the pool was excruciatingly cold). Service was indifferent at best (especially an underwhelming check in and check out).
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school charm with a perfect location, great food, clean rooms with views, and friendly service. It’s one of the coolest hotels I’ve ever stayed at.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean hotel. Beautiful rooptop pool and bar. The wifi did not work for much of the trip.
Stayed 3 nights in Feb 2020

10/10 Excellent

DIANA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great stay and location! Very central to all Old Habana. Staff was excellent, friendly and accommodating. Breakfast buffet was also very good. French press coffee was exemplary. Would recommend and would stay again!
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the friendly and helpful staff, the smaller size of the hotel, an understated elegance and maturity of the building and its decor, and the location was perfect in that it was out of the fray, with fabulous views. The pool on the roof, an oasis.
Stayed 5 nights in Feb 2020

10/10 Excellent

Sophie, New York

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place and would stay here again. Highly recommend it.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 4 nights in Feb 2020

8/10 Good

Eisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyable
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 4 nights in Jan 2020

8/10 Good

Will

Liked: Cleanliness, staff & service, amenities
Consistent in quality. Conveniently located to most of Old Havana. Will stay there again.
Stayed 1 night in Jan 2020

6/10 Okay

Kurkin

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended hotel
very good hotel, lovely staff, excellent location, beautiful building, wonderful city. Although the room rate seems expensive, it is worth it as the hotel is very good.
Stayed 6 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Emery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 1 night in Dec 2019

10/10 Excellent

Saori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay!
Amazing hotel! Have a classic taste but everything is convenient and well maintained. Location is great. Beautiful sunset view from The rooftop pool. Amenities were great as well, complimentary water, wifi was good too. Just the drainage of the shower booth wasn’t good. Everything else was awesome!
Stayed 2 nights in Jan 2020

4/10 Poor

Kate

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing Hotel Saratoga
The Saratoga is very tired. Water luke warm. We arrived at 4.30pm and room not ready. When we got into the room the smell of damp was just awful and could not be fixed. But position of hotel in the center of Havana is perfect. Bed was fine but with a waterproof undershoot which crackled. Poor service and one of the elevators not working. Definitely way over priced for $390.00 for what was a two star experience
Stayed 1 night in Dec 2019