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Hilton Garden Inn Hays

3.0 star property

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Photo gallery for Hilton Garden Inn Hays

Terrace/patio
Lobby
Bar (on property)
Meeting facility
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Room service

Explore the area

Map
221 West 43rd Street, Hays, KS, 67601
  • Fort Hays State University
    ‪7 min drive‬
  • Hays Medical Center
    ‪7 min drive‬
  • Fort Hays State Historic Site
    ‪8 min drive‬
  • Hays, KS (HYS-Hays Regional)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed (3X3 Shower)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Drinks & Snacks)

Premium Room, 1 King Bed (Drinks & Snacks) | Premium bedding, pillow-top beds, desk, laptop workspace

Premium Room, 1 King Bed (Drinks & Snacks)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Hearing)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (3X3 Shower)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

In-room safe, desk, iron/ironing board, free WiFi

Holiday Inn Express Hotel & Suites Hays by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1001)
The price is CHF 144
for 1 room
includes taxes & fees
23 Apr - 24 Apr
Holiday Inn Express Hotel & Suites Hays by IHG

About this property

Hilton Garden Inn Hays

Pet-friendly hotel connected to the convention centre in Hays with free parking
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn Hays offers 100 accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature premium bedding. 50-inch LED televisions come with premium cable channels and Netflix.

This Hays hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Hays. During your stay, you'll be connected to the convention centre and just a quick walk from Tebo Village. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 8 minutes on foot from Tebo Village and a 2-minute drive from Daniel G. Rupp Park
  • Cats and dogs welcome for a fee
Hilton Garden Inn Hays offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. Event space at this hotel measures 7826 square feet (727 square metres) and includes a conference centre. The business-friendly Hilton Garden Inn Hays also features a terrace, coffee/tea in common area, and complimentary newspapers in the lobby. Self parking is free.

This 3-star Hays hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 6:00 AM and 10:00 AM.
Hilton Garden Inn Hays has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.99 per night)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4.50 to 8 for adults and USD 4.99 to 4.99 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7,826 square foot of space)

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 60 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4.5 to 8 for adults and USD 4.99 to 4.99 for children
  • Fee for in-room wireless Internet: USD 4.99 per night (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hays Hays
Hilton Garden Inn Hays Hotel
Hilton Garden Inn Hays Hotel Hays

Hilton Garden Inn Hays Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 626 out of 774 reviews
Rating 8 - Good. 85 out of 774 reviews
Rating 6 - Okay. 30 out of 774 reviews
Rating 4 - Poor. 14 out of 774 reviews
Rating 2 - Terrible. 19 out of 774 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a little maintenance needed....
It was very nice. My only complaint is small, one of the nightstand lights was out and the bathroom fan made a horrible racket. Rm 220
Stayed 1 night in Jan 2025

6/10 Okay

Scott

yo
Stayed 1 night in Nov 2024

10/10 Excellent

Riley

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very modern and nice.
Stayed 1 night in Jan 2025

2/10 Terrible

Travis

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Garden Inn has terrible customer service.
Stayed 1 night in Jan 2025

8/10 Good

Justin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Could have been better
Your website said the cribs were free. We were greeted with a $25 charge when we asked for one. The carpet was torn and tattered at the threshold, and the pillows were very poor and flat.
Stayed 1 night in Jan 2025

8/10 Good

Michelle, Great Falls

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room & the amenities were phenomenal. It was spacious & inviting. The bed was very comfortable, & the automatic shades made for good sleep. However, I found the desk clerk to be rather uninviting. He didn't offer any information of his own accord. We had to ask about whether there was a bar, as we had wanted to stop for a couple of drinks since it was New Year's Eve. We were simply told the motel had a bar but that it wasn't open. Then we asked about breakfast & were told there was a buffet for $10. We weren't even told the hours or where the buffet was held. Then we were handed our room key with no explanations of room location. I had to ask if there was an elevator. While he was never blatantly rude, he did not exude hospitality or an appreciation for our patronage. It was mediocre customer service.
Stayed 1 night in Dec 2024

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property was clean, safe and the staff was friendly. As for accommodations, there is an up charge for that should be their catch fraise. They are listed as a pet friendly hotel and they are for a $50 non refundable charge. Wifi $4.95, Internet $10, breakfast $10. The parking is included!
Stayed 1 night in Dec 2024

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stop on the way to Colorado!
Stayed 1 night in Dec 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my overnight stay here..The staff was very friendly and helpful as well as the hotel and rooms were super clean.I will definitely be staying here again when my travels take me here.
Stayed 1 night in Dec 2024

10/10 Excellent

Aaron

Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Homayoon

Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is probably one of the most beautiful hotels that we've stayed at and we've stayed in many.
Stayed 1 night in Dec 2024

10/10 Excellent

Tamara

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay. I would like an adjustable showerhead and more movie streaming options on the TV but everything else worked out well.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Travelled with partner
Friendly staff; good sized rooms! Charging for breakfast is a downer, but still an excellent stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Glen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Stayed 1 night in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Grover

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Aubrey

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly! Property was clean and bright. This is our favorite place to stay in hays.
Stayed 1 night in Nov 2024