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Holiday Inn Express Helen by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Helen by IHG

Exterior
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
Property amenity
Free daily continental breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
8100 South Main Street, Helen, GA, 30545
  • Alpine Helen/White County Convention and Visitors Bureau
    ‪4 min walk‬
  • Alpine Mini Golf
    ‪6 min walk‬
  • Helen Festhalle
    ‪9 min walk‬
  • Gainesville, GA (GVL-Lee Gilmer Memorial)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Communications)

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds

  • 37 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Mobility)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk in Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Walk in Shower)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

View from room

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Mobility)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Communications, Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Balcony (Communications)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Balcony (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Mobility)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Fairfield Inn & Suites by Marriott Helen

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (529)
The price is CHF 114
for 1 room
includes taxes & fees
6 Mar - 7 Mar
Fairfield Inn & Suites by Marriott Helen

About this property

Holiday Inn Express Helen by IHG

Hotel in Helen with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and a business centre.
Holiday Inn Express Helen by IHG offers 86 accommodations with DVD players and a safe. Flat-screen televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the swimming pool.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Helen by IHG. During your stay, you're just a quick walk from Chattahoochee River. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from Chattahoochee River and 4 minutes on foot from Alpine Helen/White County Convention and Visitors Bureau
Holiday Inn Express Helen by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a coffee shop/cafe on site. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. Event space at this hotel measures 3325 square feet (309 square metres) and includes a conference centre. The business-friendly Holiday Inn Express Helen by IHG also features gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This Helen hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • Private wine tours
  • Vineyard
  • Wine tasting room
  • Wine tours

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference centre (3,325 square foot of space)

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in shower
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 11 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Helen
Holiday Inn Express Helen
Express Helen By Ihg Helen
Holiday Inn Express Helen by IHG Hotel
Holiday Inn Express Helen by IHG Helen
Holiday Inn Express Helen an IHG Hotel
Holiday Inn Express Helen by IHG Hotel Helen

Holiday Inn Express Helen by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 510 out of 688 reviews
Rating 8 - Good. 122 out of 688 reviews
Rating 6 - Okay. 26 out of 688 reviews
Rating 4 - Poor. 13 out of 688 reviews
Rating 2 - Terrible. 17 out of 688 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service
First and Last Time
Hotel was in good location to restaurants, etc. Unfortunately, hotel was a little shabby & not very clean. Shower had caked on soap scum on glass. The room stunk of bodies, and the mattress was very worn. There were splatter stains on paint behind the toilet - don't even want to know - and one of the elevators did not work. Parking was very limited near the entrance. There was parking behind the hotel but you had to walk up a hill to get to an entrance.
Stayed 1 night in Nov 2024

10/10 Excellent

tracy, Chester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great The room was clean and the breakfast was great
Stayed 3 nights in Nov 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Gene

Liked: Property conditions & facilities, room comfort
Helen Ga stay
Parking was inadequate, TV channels were messed up and couldnt get ABC to watch a couple of the big games on Sat night. We were gone most of the day Sat and housekeeping dudnt get to our room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tracy

Stayed 1 night in Oct 2024

2/10 Terrible

Teresa

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Edward, Oakdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a quick check in, great room and comfortable bed. The hotel was clean and the staff is great.
Stayed 1 night in Oct 2024

10/10 Excellent

SUSAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TV wasn’t working for the MLB playoff game.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Easy walk to all the fun Helen has to offer.
Stayed 2 nights in Oct 2024

10/10 Excellent

Belinda

Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Timmy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, comfortable beds, nice air conditioning, good breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Joselina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay comfy beds clean rooms great showers , was a little disappointed that we paid so much per night and couldn’t even enjoy the fire pit as one family swarmed it not even really engaging or enjoying it.
Stayed 2 nights in Sep 2024

8/10 Good

Gulraj, Jonesboro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 3rd time staying there.. would visit again
Stayed 1 night in Aug 2024

8/10 Good

Teresa

Stayed 2 nights in Aug 2024

2/10 Terrible

Tabitha

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible front desk staff
I booked a king suite with tub and balcony and was given a standard double. They claimed they over booked and no one contacted me and no one will give me a partial refund! I was telling the woman who checked me in how excited I was for the suite for my birthday and she never even said anything! I got up to the room and had to go all the way back down for her to tell me “oh yeah it’s over booked but we gave you a room that cost the same” I would have never stayed there and paid $400 for a standard double! The room wasn’t even clean enough or nice enough to charge that! They then tried to blame hotels.com — I just over it. Very disappointed and if it really is a problem with the booking site maybe I’ll stop using it. Very disappointed in how much money I wasted for a room that didn’t give me! Terrible! Will not stay again! It appears this isn’t getting posted because they blamed hotels.com — also not ok. No one is helping me! I’ve sent complaints to the hotel and hotels.com! Awful service all the way around
Stayed 1 night in Aug 2024

10/10 Excellent

Delbert

Stayed 2 nights in May 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Brett

Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
We went for a weekend trip for anniversary. When we arrived we were greeted with a smile and a very friendly staff member. She explained all details of hotel. Our room was more spacious than expected and was very clean. The bed was very comfortable. Bathroom had a large walk in shower and the water pressure was fantastic. The breakfast was very good. The pool was large and clean. The area around the hotel was very clean as well. We would definitely stay there again.
Stayed 2 nights in Aug 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
We enjoyed sitting by the river, an easy walk. Room was nice. At the time of our visit they were upgrading the televisions and the cable. There was no channel guide for us and the TV had no info at all, just the name of the network. No closed captioning.
Chattahoochee River a very short walk away.
Chattahoochee River a very short walk away.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and rooms were clean and ready on time.
Stayed 1 night in Aug 2024