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Riva Boutique Hotel & Restaurant

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Riva Boutique Hotel & Restaurant

Signature Room | In-room dining
Exterior
Handrails in stairways
Family Room | Individually decorated, individually furnished, desk, laptop workspace
Signature Room | Bathroom | Towels, toilet paper

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
12-14 W Clyde St, Helensburgh, Scotland, G84 8SQ
  • John Muir Way - West
    1 min walk
  • Hill House
    3 min drive
  • Duck Bay Beach
    18 min drive
  • Glasgow (GLA-Glasgow Intl.)
    41 min drive

Room options

View all photos for Superior Room

Superior Room | Individually decorated, individually furnished, desk, laptop workspace

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Individually decorated, individually furnished, desk, laptop workspace

Family Room

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Signature Room

Individually decorated, individually furnished, desk, laptop workspace

Signature Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, laptop workspace

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

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About this property

Riva Boutique Hotel & Restaurant

Hotel in Helensburgh with free breakfast and 24-hour front desk
A restaurant, a bar/lounge and a coffee shop/cafe are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include concierge services and a 24-hour front desk.
Riva Boutique Hotel & Restaurant offers 14 accommodations. This individually decorated and furnished accommodation includes desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. This Helensburgh hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Riva Boutique Hotel & Restaurant gets high marks from our customers. During your stay, you're just a quick walk from John Muir Way - West. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include a concierge and luggage storage
  • On-site recreation includes hiking/biking trails
  • Guests have great things to say about the helpful staff and the location
  • 10 minutes by car from Loch Lomond and The Trossachs National Park and 13 minutes from Loch Lomond
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

This 3-star Helensburgh hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Riva Boutique Hotel & Restaurant has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Highchair

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Outdoor furniture

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per accommodation, per stay, plus a deposit of GBP 25 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: GBP 25 per stay
  • Pet fee: GBP 15 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Riva & Restaurant Helensburgh
Riva Boutique Hotel & Restaurant Hotel
Riva Boutique Hotel & Restaurant Helensburgh
Riva Boutique Hotel & Restaurant Hotel Helensburgh

Riva Boutique Hotel & Restaurant Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 130 out of 250 reviews" "
Rating 8 - Good. 59 out of 250 reviews" "
Rating 6 - Okay. 38 out of 250 reviews" "
Rating 4 - Poor. 11 out of 250 reviews" "
Rating 2 - Terrible. 12 out of 250 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay to meet friends. Had a lovely meal and very pleased with my room. Would recommend this hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Abdul Mumit Chy, Edinburgh

Disliked: Staff & service, property conditions & facilities
Poor Customer service, in the bedroom & bathroom things are broken and not working properly. Late night the hotels was audible because there was a pub next room near the reception. The breakfast was disappointing with no hot meals just continental breakfast. Lastly early check out of 10 am with no comprise and extra fee charged for later check out. Very disappointing stay 😟
Stayed 1 night in Aug 2024

6/10 Okay

Lizzie

Liked: Cleanliness
Welcomed by a very friendly lad who was new to the hotel. Room small but clean and good price. Very dog friendly. Sunday evening and told by rather sullen manager (who did mellow slightly) that we couldn't have anything to eat. Eventually agreed we could (info said last order 8.45 and this was about 8). Excellent pizza and salad with friendly waiting staff.
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Stayed 1 night in Jul 2024

6/10 Okay

Nigel

Liked: Property conditions & facilities
Helensburgh stop
Very average hotel. The pillows and towels were dirty. Room was extremely hot. Needed to search for staff, but they were friendly. Young girl at breakfast was new, and probably tried the hardest to please guests. Breakfast was toast and cereal with a little fruit salad. No view in the room but the hotel is right on the water, with free parking just a short walk away at the leisure centre. Didn’t have dinner at the hotel but by all accounts it is popular. Not really boutique!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night away
Had a lovely night stay here. The room was beautiful. The staff were really lovely and the breakfast was too. You could here a bit street noise from the rooms but that would be my only negative.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good staff lovely had a few drinks in bar was not overly pricy bed very comfortable . In the morning the continental was good and enough for us .
Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The food and the staff are great.Have stayed there on two occasions .
Stayed 1 night in Jul 2024

10/10 Excellent

JULIA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has recently been upgraded, room was clean,nice and quiet
Stayed 1 night in Jul 2024

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Great room shower was running cold
Stayed 1 night in Jul 2024

8/10 Good

Beverley

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and comfy and dog friendly
The room was lovely, comfortable and clean (we had a smaller room previous week and there wasn't much room for our little doggie, but this one was slightly bigger and it made a difference). The lady who welcomed us was lovely both when we arrived and at breakfast. The reason I marked middle point for service was because we had a meal in the evening and we were one of three groups who were waiting quite a while to get served and for empty pots to be taken away. That said, the food was lovely too! It may be down to only two members of staff being on; but it was a very long wait where each one of us had to go to the bar to ask for menu's; order to be taken...
Stayed 1 night in Jul 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd stay
So friendly and rooms are comfy and spotless. Love the record player in the room. Complimentary water n wee chocolates. Breakfast is continental. Very tasty. This was our second time staying. We were in room 9 on the second floor. No a great view but the room was smashing. We will be back.
Stayed 1 night in Jul 2024

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, enjoyed our stay and lunch
Stayed 1 night in Jul 2024

10/10 Excellent

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

William

Stayed 1 night in Jun 2024

4/10 Poor

Matthew

Travelled with partner
Disliked: Staff & service
The room was pleasant and adequate for a one night stay. Bed was comfortable. Breakfast was appalling. Very little food available, no service, very poorly organised. Bacon, sausages kept warm and did not looked cooked.
Stayed 1 night in Jul 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was a nice little hotel, absolutely fine for our short weekend break visiting friends. The staff were lovely, very helpful and friendly.
Stayed 2 nights in Jun 2024

8/10 Good

Dorothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Michael

Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Overall stay was fine. Friendly staff and tasty dinner. Room was nice, but obviously needed new sealant around shower as very mouldy and no coffee pods supplied despite that being a feature of the room. Breakfast could be improved - found it slightly odd to offer some aspects of cooked breakfast (4 types of meat), but none of the other aspects (like beans, mushrooms, tomato) to round it out - and coffee was seldom refilled.
Stayed 1 night in Jun 2024

10/10 Excellent

Colin

Stayed 1 night in Jun 2024

10/10 Excellent

Rex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a little gem, lovely hotel good food , comfortable room and a delicious breakfast from Debb. Highly recommend 👌
Stayed 1 night in Jun 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Kimberly

Liked: Cleanliness, property conditions & facilities
Disappointing stay
We stayed here for one night in between destinations and were disappointed in the stay. We had high hopes since our other accommodations for our trip were also at small boutique hotels but this was lacking. The photos looked really nice but we found the place to be underwhelming and the room was even smaller than expected with minimal privacy for the bathroom. The window looked into a weird fake plant screen and didn’t provide for much draft to keep the room cool. The breakfast was lacking, there was hardly anything available. The staff seemed to be going through the motions and not very hospitable. Not much available in the town either, I do not plan to return to Helensburgh.
Stayed 1 night in Jun 2024