10/10 Excellent
tina, wales
24 Jun 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family run apartments in a fabulous setting
tina
Stayed 7 nights in Jun 2017
Palatia Village
4.0 star property
Choose dates to view prices
Photo gallery for Palatia Village
Reviews
7.07.0 out of 10
Good
Popular amenities
- Bar
- Breakfast available
- Kitchen
- 24/7 front desk
- Pool
- Laundry
Explore the area
Kazantzaki Str, Hersonissos, Crete Island, 70014
- Port of Hersonissos18 min walk
- Star Beach Water Park3 min drive
- Convention Centre Creta Maris4 min drive
- Heraklion (HER-Nikos Kazantzakis)18 min drive
Room options
View all photos for Economy Studio
Economy Studio
- Sleeps 2
- 2 Single Beds OR 1 Queen Bed
View all photos for Superior Studio
Superior Studio
- 25 sq m
- Sleeps 4
- 2 Single Beds OR 1 Queen Bed
View all photos for Standard Studio
Standard Studio
- 25 sq m
- Sleeps 3
- 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed
View all photos for Superior Apartment, 1 Bedroom
Superior Apartment, 1 Bedroom
- 35 sq m
- Sleeps 5
- 5 Single Beds
View all photos for Family Apartment, 1 Bedroom
Family Apartment, 1 Bedroom
- 35 sq m
- Sleeps 4
- 4 Single Beds
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About this property
Palatia Village
Hotel with 2 restaurants, near Star Beach Water Park
Along with 2 restaurants, this hotel has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
Palatia Village offers 46 accommodations with coffee/tea makers. Beds feature memory foam mattresses. Accommodation at this 4-star hotel has kitchenettes with fridges, stovetops and microwaves. Bathrooms include a shower.
This Hersonissos hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.
An outdoor pool and a children's pool are on site.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Palatia Village, you'll be within walking distance of Port of Hersonissos. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
- Free Wi-Fi (speed: 25+ Mbps)
- Free self-parking
- Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a poolside bar and a bar/lounge
- Buffet breakfast served daily for a fee
- Take a swim in the outdoor pool
- Services include dry cleaning/laundry, a concierge and tour or ticket assistance
- Just a 3-minute drive from Port of Hersonissos and a few minutes from Star Beach Water Park
- Airport shuttle service available for a fee
Palatia Village offers its guests an outdoor pool and a children's pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.
There's an onsite business centre. A rooftop terrace, a library, and an arcade/games room are also featured at the business-friendly Palatia Village. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.
Smoking is allowed in designated areas at this 4-star Hersonissos hotel.
For a fee, guests can enjoy a buffet breakfast daily from 8:30 AM to 10:30 AM.
On-site venue – This buffet restaurant specialises in Greek cuisine and only serves dinner.
On-site venue No. 2 – This restaurant specialises in Greek cuisine and serves lunch, dinner and light fare.
Languages
Dutch, English, French, German, Greek
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 25+ Mbps
- Available in some public areas: Free WiFi
Parking and transport
- 24-hour return airport shuttle on request for a surcharge
- Free self parking on site
Food and drink
- Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 10 for children
- 2 restaurants
- A bar/lounge
- A coffee shop/cafe
- A poolside bar
- Couples/private dining
- Snack bar/deli
Things to do
- Arcade/game room
- Billiards/pool table
- Children's pool
- Library
- Outdoor pool
Family friendly
- Arcade/game room
- Children's pool
- In-room kitchenette
- In-room microwave
- In-room refrigerator
- In-room sofa bed
- Laundry facilities
- Outdoor pool
- Snack bar/deli
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Business services
- Business centre
- Computer station
Outdoors
- Garden
- Pool loungers
- Rooftop terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible airport shuttle
- No lift
Room amenities
Bedroom
- Bedsheets provided
- Memory foam mattress
- Sofa bed
Bathroom
- Hair dryer (on request)
- Shower
- Towels provided
Food and drink
- Coffee/tea maker
- Electric kettle
- Hob
- Kitchenette
- Microwave
- Refrigerator
More
- Air conditioning (climate-controlled)
- Desk
- Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Renovations and closures
The property is closed between 09 October and 15 April.
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
- A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night
- Administrative fee: EUR 7 per accommodation, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 10 for children
- Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 4)
- Air conditioning fee: EUR 8 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Palatia Village offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
We should mention
- On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Property is also known as
Palatia Village Aparthotel Hersonissos
Palatia Village Aparthotel
Palatia Village Hersonissos
Palatia Village
Palatia Village Hotel Chersonisos
Palatia Village Crete, Greece
Palatia Village Aparthotel
Palatia Village Hersonissos
Palatia Village Aparthotel Hersonissos
Palatia Village Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 2 out of 6 reviews
10 - Excellent
2
Rating 8 - Good. 2 out of 6 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 6 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 6 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 6 reviews
2 - Terrible
1
6.8/10
Cleanliness
7.4/10
Staff & service
6.4/10
Property conditions & facilities
Reviews
8/10 Good
Len & Rosie, UK
10 Sept 2016
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family run apartments, perfect location
My friend and I have just returned from a week at Palatia and had a lovely week. It is situated between the old and new towns of Hersonisos each being a 10 to 15 minute walk away. There is a really friendly, welcoming atmosphere and we really enjoyed not being surrounded by 100's of people. Always space by the pool and the apartments are equipped with everything you need. Ours had beautiful views of the coastline and mountains. I'm not normally one to visit the same place twice but Palatia & Crete may have changed that. Thank you for looking after us so well
Len & Rosie
10/10 Excellent
Verified traveller
14 Jul 2015
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great views of the sea, very helpful staff who will point you to some great spots that are not listed in the normal tourist guides, nice pool, and convenient location out of the main town of Heraklion as it's about 20 mins away from the city.
Verified traveller
8/10 Good
M.H.
Travelled with partner
27 May 2022
Liked: Cleanliness, staff & service
De ligging t.o. de stad en strand
M.H.
Stayed 14 nights in May 2022
4/10 Poor
Verified traveller
24 Aug 2015
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Per un albergo con 4 stelle tutto molto desiderabi
Prima notte in bianco con camera sulla strada trafficata tutta la notte (camera studio superiore). Cambio il giorno successivo con una stanza un po più grande ma acqua in bagno, perdeva lavandino, water, doccia. Pulizie pressoché inesistenti. Colazione di bassa qualità. Il Wi-Fi gratuito era solo a pagamento. Insomma una grande delusione. P.s. il 3 letto era un divanetto scomodo e piccolo.