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Best Western Plus Mirage Hotel & Resort

3.0 star property

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Photo gallery for Best Western Plus Mirage Hotel & Resort

Reception
Lobby
Exterior
Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Jetted bathtub
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • Gym

Explore the area

Map
9616 Highway 58, N, High Level, AB, T0H1Z0
  • High Level Outdoor Ice Rink
    ‪13 min walk‬
  • Mackenzie Crossroads Museum and Visitors Centre
    ‪17 min walk‬
  • High Level Sports Complex
    ‪19 min walk‬
  • High Level, AB (YOJ)
    ‪10 min drive‬

Room options

Standard Apartment, Multiple Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Pet Friendly, Full Kitchen)

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (No Pets in room type)

  • Sleeps 2
  • 1 King Bed

Standard Apartment, 1 Queen Bed, Non Smoking, Kitchen (Pet Friendly, Full Kitchen)

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (No Pets in room type)

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Super 8 by Wyndham High Level AB

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.1 out of 5, Very good, (554)
The price is CHF 119
for 1 room
includes taxes & fees
21 Mar - 22 Mar
Super 8 by Wyndham High Level AB

About this property

Best Western Plus Mirage Hotel & Resort

Family-friendly hotel with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Best Western Plus Mirage Hotel & Resort offers 92 accommodations with MP3 docking stations and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets. 40-inch LCD televisions come with digital channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This High Level hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a fitness centre.

Children aged under 13 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Mirage Hotel & Resort. During your stay, you'll be within walking distance of High Level Outdoor Ice Rink. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Splash around at the waterslide or swim in the indoor pool
  • Amenities include a 24-hour business centre, meeting rooms and a conference centre
  • On-site recreation includes a gym
  • 13 minutes on foot from High Level Outdoor Ice Rink and a 2-minute drive from Mackenzie Crossroads Museum and Visitors Centre
  • Pets welcome for a fee (restrictions apply)
Best Western Plus Mirage Hotel & Resort offers its guests a kids' pool, an indoor pool, a waterslide, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 9000 square feet (836 square metres) and includes a conference centre. A vending machine, multilingual staff, and concierge services are also featured at the family-friendly Best Western Plus Mirage Hotel & Resort. Free self parking is available.

This 3-star High Level hotel is smoke free.

Guests are served a free buffet breakfast.
Best Western Plus Mirage Hotel & Resort has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Dutch, English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (9,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per pet, per night (maximum CAD 100.00 per stay)
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per pet, per night (maximum CAD100.00 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 4:00 PM to 10:00 PM
  • Up to 5 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Mirage
Best Western Plus Mirage
Best Western Plus Mirage High Level
Best Western Plus Mirage Hotel & Resort
Best Western Plus Mirage Hotel & Resort High Level
BEST WESTERN PLUS Mirage Hotel & Resort High Level, Alberta
Best Western Plus Mirage Hotel And Resort
Best Western Plus Mirage Hotel High Level
Best Western Plus Mirage Hotel Resort High Level
Best Western Plus Mirage Hotel Resort
BEST WESTERN PLUS Mirage Hotel & Resort High Level Alberta
Best Plus Mirage & High Level
Best Western Plus Mirage Hotel & Resort Hotel
Best Western Plus Mirage Hotel & Resort High Level
Best Western Plus Mirage Hotel & Resort Hotel High Level

Best Western Plus Mirage Hotel & Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 191 out of 348 reviews
Rating 8 - Good. 103 out of 348 reviews
Rating 6 - Okay. 31 out of 348 reviews
Rating 4 - Poor. 9 out of 348 reviews
Rating 2 - Terrible. 14 out of 348 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Elke

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Everyone was extremely friendly and helpful. Breakfast service with Teresa was great and the chef Riaz provides tasty food with excellent options.
Stayed 2 nights in Dec 2024

8/10 Good

Glenn, Fort Smith

Stayed 1 night in Nov 2024

10/10 Excellent

BERNICE

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely return
Stayed 1 night in Nov 2024

10/10 Excellent

Kandice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer Service Excellence
The front staff during my stay were personable, friendly, accommodating, and professional. The morning breakfast staff was friendly, helpful, and professional. A well appointed hotel to stay for relaxation, business, or overnight.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Theresa was amazing!!! She was so helpful and caring!!! And so was all the front desk staff one of the best hotels I’ve ever slept in and visited!
Stayed 3 nights in Nov 2024

8/10 Good

Loretta

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Glenda

Stayed 1 night in Oct 2024

10/10 Excellent

Francois

Check in staff were fantastic. Very friendly and happy to be working here.
Stayed 1 night in Nov 2024

6/10 Okay

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

victoria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay in High level travelling through. Room was clean and spacious
Stayed 1 night in Nov 2024

8/10 Good

Igor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great dining options
Stayed 1 night in Oct 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ns
Stayed 1 night in Oct 2024

10/10 Excellent

Melody

Travelled with family
Liked: Staff & service, property conditions & facilities
Thank you to the amazing staff
Stayed 1 night in Oct 2024

8/10 Good

Bryan, Yellowknife

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this property several years ago. From what I have seen on my most recent stay, the owners have worked hard at upgrading the facilities. They are doing a very good job.
Stayed 1 night in Oct 2024

10/10 Excellent

Glenda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resturant.was nice with a great breakfast. Teresa in the restaurant was helpful and friendly. Food was good too. I think this is the nicest BW I've ever stayed in.
Stayed 1 night in Oct 2024

10/10 Excellent

Bipin

Stayed 1 night in Sep 2024

10/10 Excellent

Willem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like access to the room via outside doors, it makes getting to your car easy. The hotel is also pet friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Léa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in high level!
Stayed 5 nights in Oct 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful. Nice restaurant and breakfast.
Stayed 2 nights in Sep 2024

8/10 Good

Glenn, Fort Smith

Stayed 1 night in Oct 2024

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dry clean and the front desk staff was very friendly
Stayed 1 night in Sep 2024

8/10 Good

Crystal

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Comfy other than the areas missed.
I really enjoyed having my own room to myself. Beds were comfortable, however, the area behind the nightstands were really dusty, including the rug, and the walls needed a good wipe down.
Stayed 1 night in Sep 2024

8/10 Good

Mothukuri

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Price is high for the location.
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024