We had a great stay at Ocean Palms, the space was perfect for family. The unit was spacious and clean. The unit had a beautiful screened in porch which got lots of use. Unfortunately there was an issue (out of anyones control) with our ground floor unit which staff quickly remedied and moved us to the second floor. The only tough part about the second floor was trekking up and down with a stroller, and infant, however aside from this our stay was great. The grounds were clean, the service was prompt. John was excellent to communicate with, responded to any questions quickly.
We left a few items behind and were able to work with John, and the Westin to secure the items and have them returned. All in all, great stay, would highly recommend and would stay again!