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Grand Hyatt Hong Kong

5.0 star property

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Photo gallery for Grand Hyatt Hong Kong

Exterior
3 bars/lounges, swim-up bar, poolside bar
Lobby
Suite (Victoria) | Premium bedding, minibar, in-room safe, desk
3 bars/lounges, swim-up bar, poolside bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Spa
  • Bar

Explore the area

Map
1 Harbour Road, Hong Kong
  • Hong Kong Convention and Exhibition Centre
    ‪6 min walk‬
  • Lan Kwai Fong
    ‪3 min drive‬
  • Ocean Park
    ‪7 min drive‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪36 min drive‬

Room options

View all photos for Room, 2 Single Beds, Harbour View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Harbour View

  • 40 sq m
  • Harbour view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite

Executive Suite | Premium bedding, minibar, in-room safe, desk

Executive Suite

  • 65 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Harbour View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Harbour View

  • 40 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed

Grand Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 King Bed

  • 65 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Victoria)

Suite (Victoria) | Premium bedding, minibar, in-room safe, desk

Suite (Victoria)

  • 90 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Harbour View)

Premium bedding, minibar, in-room safe, desk

Club Room, 2 Single Beds (Harbour View)

  • Harbour view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Harbour View (Deluxe)

Deluxe Room, 1 King Bed, Harbour View (Deluxe) | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Harbour View (Deluxe)

  • 50 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbour View (Plateau)

Room, 1 King Bed, Harbour View (Plateau) | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Harbour View (Plateau)

  • 38 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Terrace, Harbour View (Plateau)

Room, 1 King Bed, Terrace, Harbour View (Plateau) | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Terrace, Harbour View (Plateau)

  • 40 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ambassador)

Suite, 1 King Bed (Ambassador) | Living area | 55-inch flat-screen TV with satellite channels, Smart TV

Suite, 1 King Bed (Ambassador)

  • 110 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Harbour View

Premium bedding, minibar, in-room safe, desk

Club Room, 1 King Bed, Harbour View

  • 40 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed

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About this property

Grand Hyatt Hong Kong

Luxury hotel connected to the convention centre in Hong Kong with 9 restaurants
Along with 9 restaurants, this hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour fitness centre and a poolside bar.
Grand Hyatt Hong Kong offers 542 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Hong Kong hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Plateau SPA has 13 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Grand Hyatt Hong Kong. During your stay, you'll be connected to the convention centre and just a quick walk from Hong Kong Academy for Performing Arts. You'll find features such as free WiFi in public areas, plus 9 restaurants and 3 bars.
  • Free WiFi
  • Enjoy Chinese cuisine at One Harbour Road, one of the property's 9 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, Thai massages or body wraps at Plateau SPA
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Within a 15-minute walk of Hong Kong Convention and Exhibition Centre and Victoria Harbour
  • Airport shuttle service available for a fee
Grand Hyatt Hong Kong offers its guests a full-service spa, an outdoor pool, and a sauna. There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre, 21 meeting rooms, and limo/town car service. Event space at this hotel measures 12766 square feet (1186 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and spa services are also featured at the luxury Grand Hyatt Hong Kong. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Hong Kong hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
One Harbour Road – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required.
Grissini – This restaurant specialises in Italian cuisine and serves lunch and dinner.
Kaetsu – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
Grand Hyatt Steakhouse – This steakhouse serves lunch and dinner.
The Teppanroom – This restaurant specialises in Japanese cuisine and serves lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Korean, Malay, Portuguese, Russian, Spanish, Swedish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Valet parking on site (HKD 800 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: HKD 368 per person
  • 3 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Grand Hyatt Steakhouse
  • Grissini
  • Kaetsu
  • One Harbour Road
  • The Teppanroom

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Baby bath
  • Baby monitor
  • Babysitting (surcharge)
  • Children's dinnerware
  • Children's pool
  • Dining table
  • Highchair
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12,766 square feet of conference space
  • 21 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Garden
  • On the waterfront
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Plateau guestrooms please proceed to the 11th floor upon arrival]
Front desk staff will greet guests on arrival at the property
Guests booked in Plateau room types must check-in at the 11th floor reception.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for HKD 440.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately HKD 368 per person
  • Airport shuttle fee: HKD 1250 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: HKD 800 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 440.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Hyatt Hong Kong offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The check-in location differs from the property location. To check in, guests will need to go to Plateau guestrooms please proceed to the 11th floor upon arrival
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Grand Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel
Hong Kong Grand Hyatt
Grand Hyatt Hong Kong Hotel Hong Kong
Hong Kong Hyatt
Hyatt Hong Kong
Grand Hyatt Hong Kong Hotel
Grand Hyatt Hong Kong Hong Kong
Grand Hyatt Hong Kong Hotel Hong Kong

Grand Hyatt Hong Kong Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 793 out of 1002 reviews
Rating 8 - Good. 149 out of 1002 reviews
Rating 6 - Okay. 38 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

CATHY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The club floor was fabulous and the pool is warm and inviting . Thank you to all of the staff and a big thanks to Philip on the 30th floor for all his kindness, professionalism and great recommendations for activities. His suggestions were spot on and we will remember our time here as absolutely first rate. This is our new go to hotel for Hong Kong Island and we will see you all again. No need for any improvements at all. This hotel is perfection.
Stayed 2 nights in Jan 2025

10/10 Excellent

Natalia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Prime choice in HK. Five stars just for the view. Agent Narie- best check in experience, helped us feel right at home and provided valuable suggestions. Overall concierge support is great!
Stayed 4 nights in Jan 2025

10/10 Excellent

PETER

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything during our stayed, thanks for the world class operation 👍 Perhaps if an airport shuttle is added that will be a fantastic bonus
Stayed 12 nights in Jan 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Best hotel I have ever stayed at. Staff is amazing!
Stayed 3 nights in Jan 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Unparalleled customer service. Excellent happy hour in executive lounge. Pool is heated and is beautifully designed. We all loved our stay - great way to recharge.
Stayed 3 nights in Jan 2025

8/10 Good

Cherh Yeow

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
none.
Stayed 3 nights in Jan 2025

10/10 Excellent

naushad

Wonderful!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Leo

Stayed 2 nights in Dec 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming 2025

Excellent service especially the hospitality we received from Scott at Breakfast daily. The view of the New Year’s Eve fireworks display did not disappoint.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joyce Siaw Yii

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and luxurious
Stayed 4 nights in Dec 2024

10/10 Excellent

SIMON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 5 nights in Dec 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Property conditions & facilities
This was a beautiful property and an experienced and very courteous staff. Very helpful. And the food at all, the restaurants was outstanding.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kin Chi Henry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service, housekeeping and amenities. Only inconvenience is its on Hong kong island which taxis may not like to travel to from the main island.
Stayed 10 nights in Dec 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great views but marred by building site Most staff excellent- one concierge below par. Breakfast feels a bit like school canteen but food good
Stayed 2 nights in Dec 2024

10/10 Excellent

Adam Istvan, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Harry

Liked: Amenities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 5 nights in Dec 2024

10/10 Excellent

Cary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was exceptional. The property is well kept and clean and the view of the Victoria Harbor from my room was awesome.
Stayed 5 nights in Dec 2024

10/10 Excellent

Pham Nhat Duy

Business traveller
Liked: Amenities, property conditions & facilities
Super Pleace
Stayed 4 nights in Dec 2024

10/10 Excellent

Guy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024