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The Hotel Hot Springs

3.0 star property
VIP Access

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Photo gallery for The Hotel Hot Springs

Double Queen Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV
Lobby sitting area
Terrace/patio
Aerial view
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
305 Malvern Avenue, Hot Springs, AR, 71901
  • Hot Springs Convention Center
    ‪1 min walk‬
  • Bathhouse Row
    ‪8 min walk‬
  • Oaklawn Racing Casino Resort
    ‪3 min drive‬
  • Hot Springs, AR (HOT-Memorial Field)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Queen Room 1

View from room

Double Queen Room 1

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room 1

King Room 1 | Living area | 49-inch flat-screen TV with satellite channels, TV

King Room 1

  • Sleeps 2
  • 1 King Bed

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About this property

The Hotel Hot Springs

Hot springs hotel connected to the convention centre in Hot Springs with free breakfast
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Additionally, valet parking, a business centre and a 24-hour front desk are on-site.
The Hotel Hot Springs offers 196 air-conditioned accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a shower and complimentary toiletries.

This Hot Springs hotel provides complimentary wireless Internet access. 49-inch flat-screen televisions come with premium satellite channels. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the free breakfast at The Hotel Hot Springs. During your stay, you'll be connected to the convention centre and just a quick walk from Hot Springs National Park. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Inside Track Grill
  • Valet parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • Steps from Hot Springs Convention Center and 4 minutes on foot from Hot Springs National Park
  • Free local-area shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, a vending machine, and room service (during limited hours) are also featured at the business-friendly The Hotel Hot Springs. A free area shuttle within 7 miles is available. Free self parking is available.

This 3-star Hot Springs hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Inside Track Grill – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 7 miles
  • Area shuttle
  • Free self parking on site
  • Valet parking on site (USD 20 per night)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Inside Track Grill

Things to do

  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Austin Hotel Hot Springs
Hotel Hot Springs Convention Center
Hot Springs Convention Center
The Austin Convention Hotel And Spa
The Austin Hotel Hot Springs
The Hotel Hot Springs Spa at the Convention Center
The Hotel Hot Springs Spa
The Hotel Hot Springs Hotel
The Hotel Hot Springs Hot Springs
The Hotel Hot Springs Hotel Hot Springs

The Hotel Hot Springs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1033 out of 1740 reviews
Rating 8 - Good. 436 out of 1740 reviews
Rating 6 - Okay. 160 out of 1740 reviews
Rating 4 - Poor. 73 out of 1740 reviews
Rating 2 - Terrible. 38 out of 1740 reviews

8.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary

Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Girls Trip!
This trip was a weekend get-a way for me and my best friend. I booked a two queen size bed room. It was clean and comfortable. This is my second time staying at this particular hotel both times were great. One thing that could use an improvement is the shower door entrance. The slide door was design to open from the back which meant I had to get in first to turn the water on which gave me an unexpectedly water spray. Overall I had a good experience! This hotel is located in walking distance to restaurants, shopping and my favorite bathhouse. They also have a shuttle to take you to other nearby attractions.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kyla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice stay..great breakfast,,,and helpful staff!
Stayed 2 nights in Jan 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Central Ave. with good price for visiting Hot Springs National Park.
Stayed 3 nights in Jan 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Kimberly

Liked: Staff & service, room comfort
Disliked: Cleanliness
The people that worked there were very friendly and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Chelsie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great location, comfortable room
When we arrived we were greeted by two of the friendliest bellmen that I’ve ever met. They interacted with my family and me whenever we’d pass throughout our whole trip. The room was clean and the a/c worked really well. I especially enjoyed having a beautiful view of the sunrise from our room on New Years Day morning. The breakfast was delicious. I could sense that the staff all enjoyed working there because everyone I encountered was really friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd stay for New Years Eve and we still love this location and everything it offers!
Stayed 1 night in Dec 2024

10/10 Excellent

Priscilla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, friendly staff, and will be staying here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Bradley

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay.
Stayed 1 night in Jan 2025

4/10 Poor

Kishore, Pflugerville

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
No body wash & hand soap. We requested 3 times, but they didn't take care of it. Breakfast have no basic items, and very stingy. No bread, bagel, waffle etc.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sunita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
I only had two complaints 1. The parking garage is way down the street 2. The beds were very high. I'm 5.4 and had to jump to get up. Other than that everything was excellent..nice room, helpful staff, good restaurant & van service. I'm booking again next week.
Stayed 1 night in Jan 2025

4/10 Poor

Frank A

Business traveller
Terrible bfast
Stayed 2 nights in Jan 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Dec 2024

10/10 Excellent

Wilda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good people, clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Hua

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on the 8th floor with beautiful views. We are not fond of the mattress, but everything else is beyond our expectation. This is definitely a great hotel with the good price we get.
Stayed 1 night in Dec 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Building was clean nice hotel. Breakfast was sub-par.
Stayed 1 night in Dec 2024

10/10 Excellent

Ennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean. Location to downtown Hot Springs was great. Price was very reasonable.
Stayed 4 nights in Dec 2024