DoubleTree by Hilton Hotel Houston - Greenway Plaza

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Houston - Greenway Plaza

Business centre
Exterior
Meeting facility
Reception
Presidential Suite, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Parking available
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Houston, TX
  • Greenway Plaza
    ‪1 min walk‬
  • Lakewood Church
    ‪5 min walk‬
  • Rice University
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪43 min drive‬

Room options

One King Bed

  • 40 sq m
  • Sleeps 2

Deluxe Room, 1 Queen Bed

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

King Bed Corner Room Non Smoking

  • 40 sq m
  • City view
  • Sleeps 2

Deluxe Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, One King Bed

  • 40 sq m
  • Sleeps 4

One Queen Bed

  • 40 sq m
  • Sleeps 2

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, Accessible, City View

  • 40 sq m
  • City view
  • Sleeps 4

Two Queen Beds

  • 40 sq m
  • Sleeps 4

Two Queen Accessible Bathtub

  • 40 sq m
  • Sleeps 4

Presidential Suite, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds, Non Smoking

  • Sleeps 1
  • 1 Queen Bed and 1 Single Murphy Bed

Similar properties

About this property

DoubleTree by Hilton Hotel Houston - Greenway Plaza

Hotel with free local shuttle, near Westheimer Rd
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and valet parking.
DoubleTree by Hilton Hotel Houston - Greenway Plaza offers 388 accommodations with laptop-compatible safes and video game consoles. Beds feature premium bedding. Smart televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is offered on a daily basis and fridges can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Hotel Houston - Greenway Plaza. During your stay, you're just a quick walk from Greenway Plaza. You'll find features such as free WiFi in public areas and a free area shuttle, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served weekends for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Westheimer Rd and 5 minutes from Rice University
  • Free local-area shuttle service
DoubleTree by Hilton Hotel Houston - Greenway Plaza offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 30 square feet (3 square metres) and includes conference space. The business-friendly DoubleTree by Hilton Hotel Houston - Greenway Plaza also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. A free area shuttle within 3.00 miles is available. For a fee, parking is available.

This 4-star Houston hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:00 AM and 11:00 AM.
DoubleTree by Hilton Hotel Houston - Greenway Plaza has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 3 miles
  • Area shuttle
  • Parking on site (USD 28 per day)
  • Valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 30 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18.00 per person
  • Self-parking fee: USD 28 per day
  • Valet parking fee: USD 38 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Greenway
DoubleTree Hilton Greenway
DoubleTree Hilton Hotel Greenway
DoubleTree Hilton Hotel Houston Greenway Plaza
DoubleTree Hilton Houston Greenway Plaza
DoubleTree Hotel Greenway
Greenway DoubleTree
DoubleTree Hilton Hotel Greenway Plaza
DoubleTree Hilton Greenway Plaza

DoubleTree by Hilton Hotel Houston - Greenway Plaza Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 493 out of 1012 reviews
Rating 8 - Good. 202 out of 1012 reviews
Rating 6 - Okay. 116 out of 1012 reviews
Rating 4 - Poor. 92 out of 1012 reviews
Rating 2 - Terrible. 109 out of 1012 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

6/10 Okay

TaHakka

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Abdulgani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Yoko

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I stayed for two nights, and as soon as we walked in, the staff greeted us with big smiles. They wished my daughter a happy birthday and offered her a free ice cream bowl. They made check-in smooth for us and were all very kind. We did have to evacuate our room at 6:00 a.m. due to a fire alarm. We weren't told what happened, but the manager handled it well. He passed out waters and blankets and made sure we were all okay. Overall, our stay was amazing.
Stayed 2 nights in Dec 2024

10/10 Excellent

LI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Lynnette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with amazing employees. So helpful...
My handicapped mother lost power to her house. She needed a place to stay because she needed electricity for her breathing treatments. I live over an hour away and was trying to find a last minute hotel that was handicapped accessible for my brother to take her to (And stay with her). I called around and - even though they didn't have a walk-in shower, the lady at the desk offered their tub room and would bring a shower chair in. She was so helpful and kind and understood our predicament. Her name was Khytyearra and she was so kind. Helped me get my mom and brother situated with a nice room. My mom and brother both said that the hotel was really nice and the breakfast was good.
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Horrible Experience
Arrived last for check in hoping to sleep in the following morning, there was a thermal event that rook place the floor below us. Very rude waitress during breakfast and complained why we didnt tip her.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shameika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

10/10 Excellent

Janett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Robert

Refund period was over at seven forty three am. I needed to cancel and was charged for a night I couldnt stay.
Stayed 1 night in Dec 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all friendly and accommodating to me during check-in and check-out. My only complaint is the water temperature in the shower was barely lukewarm. Even after maintenance came to adjust the temp, it still remained the same. In fairness, he addressed the pooling water in the shower without me asking. Overall, my stay was a little above average.
Stayed 2 nights in Dec 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

London

Stayed 1 night in Nov 2024

8/10 Good

Tyler, St Cloud

Stayed 1 night in Nov 2024

8/10 Good

Stephen

Stayed 1 night in Nov 2024

10/10 Excellent

Denisha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved
Used it for business clients during Afro Tech and HOW TO Film Conference. Very amazing. Loved it! Clean!
Stayed 2 nights in Nov 2024

6/10 Okay

Surair

Nothing special
Stayed 1 night in Dec 2024

10/10 Excellent

Dylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
N/A
Stayed 2 nights in Nov 2024

2/10 Terrible

Harold

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had workers making noise at 6:00 in the morning the rooms are very dated and the shower are loose.
Stayed 8 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

april

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff was wonderful will stay again
Stayed 1 night in Dec 2024

10/10 Excellent

Mario

Nice!!
Stayed 1 night in Dec 2024

10/10 Excellent

Matt

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice accommodations, enjoyed east-facing room facing courtyard.
Stayed 2 nights in Nov 2024