Embassy Suites by Hilton Houston Near the Galleria

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites by Hilton Houston Near the Galleria

Lobby
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
1 bedroom, premium bedding, down duvets, pillow-top beds
Exterior
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Parking available
  • Laundry

Explore the area

Map
2911 Sage Road, Houston, TX, 77056
  • The Galleria
    5 min walk
  • Richmond Avenue
    7 min walk
  • Williams Tower
    10 min walk
  • Houston, TX (IAH-George Bush Intercontinental)
    42 min drive

Room options

Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Allergy Friendly (Pure Wellness)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Double Beds, Non Smoking, Corner (2 Rooms)

  • 43.0 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility, Roll-in Shower)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

  • 43 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Accessible, Bathtub (Mobility)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites by Hilton Houston Near the Galleria

Suburban Houston hotel in The Galleria with free breakfast
An indoor pool, a restaurant and a 24-hour fitness centre are available at this hotel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, a free shopping centre shuttle and a free manager's reception. Other amenities include a 24-hour business centre, Access to hot tub and self parking.
Embassy Suites by Hilton Houston Near the Galleria offers 150 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds and desks. Pillowtop beds feature down duvets and premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 42-inch LCD televisions come with premium satellite channels. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Embassy Suites by Hilton Houston Near the Galleria. During your stay, you're just a quick walk from Westheimer Rd. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Williams Tower and Ice at the Galleria
  • Free shopping centre shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Embassy Suites by Hilton Houston Near the Galleria offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 4 meeting rooms are available. Event space at this hotel measures 1700 square feet (158 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Houston Near the Galleria. Parking is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Houston hotel.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Palm Court – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Area shuttle up to 3 mi
  • Free shopping centre shuttle
  • Parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Palm Court

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,700 square feet of conference space
  • 24-hour business centre
  • 4 meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Double sofa bed
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.75 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests will receive smart lock details.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Houston-Near Galleria
Embassy Suites Houston-Near Galleria
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Embassy Suites Houston Near The Galleria
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Embassy Suites by Hilton Houston Near the Galleria Hotel Houston

Embassy Suites by Hilton Houston Near the Galleria Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 596 out of 1357 reviews" "
Rating 8 - Good. 294 out of 1357 reviews" "
Rating 6 - Okay. 197 out of 1357 reviews" "
Rating 4 - Poor. 138 out of 1357 reviews" "
Rating 2 - Terrible. 132 out of 1357 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Adam

Liked: Cleanliness, amenities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Andria

Travelled with family
Liked: Cleanliness
SMH
The hotel staff were outstanding!!! There was only 1 elevator working for all guests. The food was terrible. I had a huge bug in my room and they thoughtfully moved me to another room where the toilet was broken and they had to come fix that so yeah that was my experience
Stayed 2 nights in Aug 2024

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Did not like the breakfast.
Stayed 3 nights in Aug 2024

6/10 Okay

jay

Needs some TLC
First room was a disaster, tv didn’t work so the desk manager came up to fix it and wiggled the coax cable and it came on. The mini fridge didn’t work and he said he would send someone up in the morning but never showed. The shower didn’t work properly , it just dribbled out water. The room needed some TLC, chipped paint, stains, caulking etc. The next morning l asked for a new room and the lady at the front desk obliged and that room was much better. The exit doors to the parking lots stay open most of the time which makes the hotel an easy target for crime and homeless. The complimentary breakfast was good and they give you two free drinks at the bar and snacks between 5:30 and 7:00 which was cool. Stayed at this hotel 6 years ago and was in better shape.
Stayed 1 night in Aug 2024

10/10 Excellent

Redjeb

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The food wasn't that great, but everything else was 5 star.
Stayed 1 night in Aug 2024

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Whenever we stay in Houston this is where we stay. The rooms are always clean and they smell so good and fresh mThe bed linens are calways smell so good.The breakfast is great, my husband especially loves that there i someone making made to.order omelets.
Stayed 2 nights in Aug 2024

4/10 Poor

Kay

Stayed 1 night in Aug 2024

2/10 Terrible

Yazmine

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room hardly got cool, ants all over the room, no trash bags in the room & 2 towels were left for a family of 4 . Toilet got clogged for no apparent reason and the lady at the front said here’s a plunger unplug it yourself, plunger itself was disgusting
Stayed 2 nights in Aug 2024

10/10 Excellent

Gerardo

Stayed 1 night in Aug 2024

6/10 Okay

SILVIA, McALLEN

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Asked for a deposit that have not been refunded, terrible room conditions
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
We arrived and our room was not ready No working phone in room Had to ask for extra towels. Was only given 2 Shower did not work Poor AC, very hot room
Stayed 1 night in Aug 2024

8/10 Good

Loc

Stayed 1 night in Aug 2024

10/10 Excellent

Shlasha

Travelled with family
Liked: Cleanliness, amenities
Every thing was good except only one elevator was working but the breakfast was good and the hotel was nice and clean.
Stayed 3 nights in Jul 2024

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2024

8/10 Good

kelly

Stayed 3 nights in Jul 2024

10/10 Excellent

Chris

Stayed 2 nights in May 2024

2/10 Terrible

Michael

Travelled with family
Stayed 3 nights in Jul 2024

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed here one night during Hurricane Beryl. During the day, it seems pretty safe. At night, we saw lots of shady characters in and around the parking lot. I had a horrible time trying to reach the front desk to confirm my reservation. No one would ever answer the phone. They were overwhelmed due to the hurricane. I want to give a shout out to the night manager. He went above and beyond accommodating us and making us feel welcome. He was patient and kind. Thank you!!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Juan, KATY

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jean Carlos

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Emmanuel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property was clearly managed poorly, the pool had mirky water as well as the hot-tub, they claimed my original room was no longer available although there was clearly plenty of vacancies. We always stay at Embassy suites when we vacation, this was by far the worst one we've stayed at. Karen the bartender was amazing..
Stayed 2 nights in Jul 2024

10/10 Excellent

Liliana

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kanokwan

Stayed 1 night in Jul 2024

10/10 Excellent

Daryl, Midlothian

Stayed 3 nights in Jul 2024

6/10 Okay

Venkateswaran

Business traveller
Liked: Room comfort
Troubled stay
Checking in. I had to arrive one day late due to flight cancellation and hurricane. When I was checking in they sai the reservation was cancelled. And had a lot of problems before finally checking me in. On 1- th afternoon someone called me and said i had to vacate the room by evening though i had booking until the 12 th. I felt harrassed. The property also looks run down compared to earlier times
Stayed 4 nights in Jul 2024