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Sonesta ES Suites Houston Galleria

3.0 star property

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Photo gallery for Sonesta ES Suites Houston Galleria

Lobby
Full-sized fridge, microwave, stovetop, dishwasher
Exterior
Outdoor pool, pool loungers
BBQ/picnic Area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • 24/7 front desk
  • Pet-friendly
  • Gym

Explore the area

Map
5190 Hidalgo St, Houston, TX, 77056
  • The Galleria
    ‪6 min walk‬
  • MD Anderson Cancer Center
    ‪10 min drive‬
  • NRG Stadium
    ‪11 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪38 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Studio Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 61 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 61 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed

  • 61 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-in Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible (Roll-in Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible (Hearing)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub (Hearing)

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Double Beds, Accessible (Hearing)

  • 61 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Hearing)

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior detail

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (2032)
The price is CHF 149
for 1 room
includes taxes & fees
13 Apr - 14 Apr
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About this property

Sonesta ES Suites Houston Galleria

Hotel with free breakfast, in the vicinity of Houston Zoo
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a business centre, dry cleaning and laundry facilities. Weekly housekeeping is available.
Sonesta ES Suites Houston Galleria offers 93 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
The free breakfast at Sonesta ES Suites Houston Galleria gets high marks from our customers. During your stay, you're just a quick walk from Westheimer Rd. Enjoy features like free WiFi in public areas, free self-parking and a free manager's reception.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the location
  • 10 minutes by car from Houston Zoo and 10 minutes from MD Anderson Cancer Center
  • Pets welcome for a fee (restrictions apply)
Sonesta ES Suites Houston Galleria offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

You'll find a business centre on site. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta ES Suites Houston Galleria. Free self parking is available.

This 3-star Houston hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:30 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week (maximum USD 150 per stay)
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week (maximum USD150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sonesta ES Houston Galleria
Sonesta ES Suites Houston Galleria Aparthotel
Sonesta ES Suites Aparthotel Houston Galleria
Sonesta ES Suites Houston Galleria
Sonesta Houston Galleria
Sonesta Suites Houston Galleria
Staybridge Suites Houston-Near The Galleria Hotel Houston
Sonesta ES Suites Houston Gal
Sonesta ES Suites Houston Galleria Hotel
Sonesta ES Suites Houston Galleria Houston
Sonesta ES Suites Houston Galleria Hotel Houston

Sonesta ES Suites Houston Galleria Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 575 out of 1192 reviews
Rating 8 - Good. 308 out of 1192 reviews
Rating 6 - Okay. 158 out of 1192 reviews
Rating 4 - Poor. 89 out of 1192 reviews
Rating 2 - Terrible. 62 out of 1192 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Binh, Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Marina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the great service!!!
Stayed 1 night in Dec 2024

8/10 Good

Prince

Stayed 2 nights in Dec 2024

8/10 Good

Taneshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and accommodating
Stayed 1 night in Nov 2024

10/10 Excellent

Cecilia

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Amazing beds very comfortable only thing was my room limited to one roll of toilet paper and had to ask for more and was under construction in the hall ways but besides that so comfortable so worth it
Stayed 2 nights in Dec 2024

8/10 Good

Lenny

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Galleria accessible
Location is very convenient. Room was a bit above average but it is worn around the edges but was very comfortable. The hotel must be going through some renovations as the hallways were all plastered or missing paint. Hope that is the case. But overall, if the location by the Galleria is a must this hotel was very suitable.
Stayed 1 night in Dec 2024

6/10 Okay

Rita

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Lackluster
Was expecting a more upscale experience from the property photos. The rooms were dated, though the bed was quite comfy. General public area needs much improvement. Heavy patch work in the hallways. I saw no evidence of ongoing paint work or even smelled paint. Hot water for showering was inconsistent. Housekeeping staff was excellent! Unfortunately, I am "one n done" with this place.
Stayed 3 nights in Dec 2024

8/10 Good

Deandra

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Two min walk to the mall CVS tj maxx ulta beauty...very convient for lyfts...The door you could see through the cracks... front desk staff sooooooooo amazing
Stayed 4 nights in Dec 2024

6/10 Okay

Salim

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Rooms are comfortable and location was great. Front desk customer services was absolute terrible
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Very run down property but the cost was good
Stayed 3 nights in Dec 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Amazing. Very good value for money. Clean, quiet, next to restaurants and the Galleria shopping mall
Stayed 1 night in Nov 2024

8/10 Good

Vinka

Travelled with family
Liked: Cleanliness, staff & service, amenities
Buen desayuno y la habitación comoda
Stayed 1 night in Dec 2024

10/10 Excellent

Roel

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Jay

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Place was cool, seems like they are working on the place. But the staff is nice
Stayed 2 nights in Dec 2024

4/10 Poor

Mikkel

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Cheap hotel stay for good reason
Hotel was appealing in lobby and that’s room was decent. Hotel was obviously under going some renovations and in the week we were there, no progress was made. Room itself was nice enough, but after the room hadn’t been cleaned, we contacted the front desk and they claimed we had the “do not disturb” sign on our but, which we did not.
Stayed 5 nights in Dec 2024

8/10 Good

Charlene

Business traveller
Liked: Staff & service
The place is undergoing a remodel. Walls in hallway have lots of spackle and I’m sure they’re about to get painted. Otherwise, very nice. Clean, Ample rooms with kitchenette.
Stayed 1 night in Dec 2024

10/10 Excellent

tyler

Liked: Cleanliness, staff & service, property conditions & facilities
It was cool
Stayed 1 night in Nov 2024

8/10 Good

Sidney

Travelled with family
Liked: Cleanliness, staff & service
For the holidays, the resort should have been ready. Hallway walls still with plaster and chipped paint on them did not give it such a welcoming feeling
Stayed 4 nights in Nov 2024

8/10 Good

ALFREDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to galleria and it's clean. 2nd shift employee needs a happier face. It seems that it's hard for him to smile or he's been working mostly graveyard. Regardless, he needs to be reminded that he's one of the customers' first impression. Sonesta needs happy faces all the time. Thank you.
Stayed 2 nights in Nov 2024

10/10 Excellent

Roje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel & room was very clean, nice staff!
Stayed 2 nights in Nov 2024

6/10 Okay

CLAUDIA RUIZ

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Great location, looks like had lots of water damage on the ceiling, the carpet at the hall way on the 2md floor was so dirty, was a bad smell all the time at the hall way as well. Took so long to get hot water at the shower is a shame to waste so much water
Stayed 2 nights in Nov 2024

10/10 Excellent

Tanganyka

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend
Stayed 2 nights in Nov 2024

10/10 Excellent

Mauricio

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Overnight saty for buisness meeting only
Stayed 1 night in Oct 2024

8/10 Good

Evon

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The bed is horrible it was hard got absolutely no
Stayed 2 nights in Nov 2024