2/10 – Ungenügend
Denelle T.
2. März 2025
Verbesserungswürdig: Sauberkeit
False advertising in every way
First of all the property is listed as a town home. This is absolutely not the case, it is an apartment! Three stories up, no elevator. Not to mention cigarette smoke was present in the apartment. The apartment smelled heavily of smoke as soon as we entered. It was listed as a smoke-free home. Not only was there a very present smell of smoke, there were cigarette burn holes on the couch that was stitched up in places and the host was aware of that. The apartment was so gross, the toilet had blood, feces splattered in bowl and urine on it, we literally couldn’t stay there after seeing that. We tried to get our money back so we could get a hotel room last minute but when we talked to the host she yelled at us without provocation and ended up hanging up on us when she was done screaming at us that she would not refund our full amount. We had to contact VRBO to get some of our money back. The host did not allow us to get it all back, and claimed on the cancellation that we were under aged so she didn’t look like her place and herself were the problems, which they absolutely were the problems.This host should not be allowed to have her place listed on any sites to rent out as a smoke free, luxurious town home!! This place was a smoke filled, dirty, apartment!! Don’t get scammed like us! This host is bad news and will not give you a full refund if you find out the hard way by booking this place.
Denelle T.
Aufenthalt von 2 Nächten im Februar 2025