Customer service was good. The beds were uncomfortable, and they squeak. The hard wood floors don’t absorb sound, so of course you can hear the hard walking and the squeaky bed from upstairs. No room darkeners, only blinds. No hot water during showers. It’s tepid, at best. You have to badge in to get to the elevator, which is weird. Why not just badge to get into the lobby, which is also there ? Close to Sam’s club and JNN, CFA, mid city, CFA. I used to live here, so I was shocked to see a hotel on this “island.” They make you sign a no refund waiver. At $179/night, I’m sure they jacked the price up for AAMU Hoco like everyone else. I wouldn’t stay again, but if you needed something long term, and don’t mind a firm, squeaky bed with awesome pillows, book here. Complete kitchenette, and an area to hang your clean clothes, and a basket to launder your dirty ones. I was told they’ve just been open a week.