Very clean, easy to get to, easy to enter premises, lots of extras like coffee, sugar, had home made brownies for us, water in fridge, living room and bed room's had a charger for cell phones, fans in living room and bedrooms, snacks, Q-tips, body soap, shampoo and conditioner, extra blankets in living room to curl up in while watching tv, sound machines in each bedroom for sleeping, had nice pillows both soft and firmer ones to choose from. It was very comfy there.