This rental has a serious problem. There is a code for the deadbolt on the house and the garage, but the doorknob also locks with a push button on the inside and key on the outside. No key was provided. There was a note not to use the lock on the inside of the door.
About 4 hours before check in I sent a message to get the code to check in as none had been received although the website said it would be provided the day of. About an hour later it came, but when we got to the property the door knob lock was locked. We could not get in. The neighbors told us this was not the first time and wished up luck in contacting the owner. We called many times, but his voice mail was not set up and he did not answer. I messaged through the site, but it took 2 hours for him to respond. We were travelling with a 2 month old baby and needed to prepare formula for her.
In desperation, we finally found an unlocked window and our 3 year old granddaughter crawled in and unlocked the door for us. Thank goodness she is such a smart child.
On the kitchen counter we found a note there were more towels, but they were in the washer and would we please put them in the dryer. There were sheets waiting to be moved too. That does not mean ready for guests to me. Two of the smoke detectors upstairs had their battery covers open and no batteries inside.
The location was as advertised, 10 to 15 minutes from shopping and the zoo, the community playground mentioned was two swings and a slide. A bit disappointing.
We also found the dead bolt lock on the garage broken. The frame on the door looked like someone had kicked it in. The owner came to fix it at some point during our stay, but we parked outside as if you accidentally pushed the button on the doorknob your car would be locked in the garage with no way for you to unlock it. Would not stay again.