2/10 – Ungenügend
Joel G., Rancho Santa Fe, CA
15. Okt. 2024
Verbesserungswürdig: Sauberkeit
Worst rental experience ever!
On walking in the front door, our first impression of the property was quite positive, but then a closer look revealed flaws everywhere. First, there were no window coverings in the kitchen and the house immediately next door could look right in. The living room was cluttered with too much furniture and there was nowhere comfortable to sit. The mattresses on the beds in both the main bedroom and in the smaller bedroom were also totally uncomfortable. There was little to no space on one side of the bed in the main bedroom, making access difficult. There was no hot water in the shower in the main bathroom, so we had to use the bathroom adjacent to the front door. There was no dishwasher that we could find. As for cleaning, the whole place was full of dust, just everywhere. While the inside was a disappointment, the outside was simply unacceptable. The deck was dusty, full of pine needles and totally worn out. There was simply nowhere that was comfortable to sit and there was no view at all. The yard was nothing more than dirt, weeds and dog feces. We tried to contact management about the state of the furniture on the deck, but no one ever responded. We reserved this property for three nights, but only spent less than 20 hours there as it was so awful. We realize that there are lots of excellent reviews of this property, but we simply do not understand how others can view this place in a positive way. Our recommendation is look elsewhere.
Joel G.
Aufenthalt von 3 Nächten im Oktober 2024