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Sheraton Indianapolis City Centre Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Indianapolis City Centre Hotel

Outdoor pool
Exterior
Executive Suite, 1 King Bed with Sofa bed | Premium bedding, down duvets, in-room safe, desk
Garden
Room, 2 Double Beds, View | View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
31 W Ohio St, Indianapolis, IN, 46204
  • Monument Circle
    2 min walk
  • Soldiers and Sailors Monument
    2 min walk
  • Circle Center Mall
    6 min walk
  • Indianapolis, IN (IND-Indianapolis Intl.)
    18 min drive

Room options

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 27.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds (Hearing Accessible)

  • 27.9 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 27.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, in-room safe, desk

Traditional Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Corner

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Premium bedding, down duvets, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed, Corner (Hearing Accessible)

  • 32.5 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Courtyard by Marriott Indianapolis at the Capitol

Pool
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (666)
The price is CHF 793
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Courtyard by Marriott Indianapolis at the Capitol

About this property

Sheraton Indianapolis City Centre Hotel

Hotel with a 24-hour fitness centre, steps from Soldiers and Sailors Monument
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available once per stay.
Sheraton Indianapolis City Centre Hotel offers 378 accommodations with iPod docking stations and a safe. Beds feature down duvets and premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and portable fans. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Indianapolis City Centre Hotel. During your stay, you're just a quick walk from Gainbridge Fieldhouse. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Alexanders Bar and Grill
  • Breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Soldiers and Sailors Monument and 6 minutes on foot from Circle Center Mall
Sheraton Indianapolis City Centre Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 17997 square feet (1672 square metres) and includes conference space. The business-friendly Sheraton Indianapolis City Centre Hotel also features multilingual staff, a garden, and concierge services. Parking is available for a fee.

This Indianapolis hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast on weekdays from 6:00 AM and 10:00 AM.
Alexanders Bar and Grill – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Circle Cafe – This coffee shop specialises in American cuisine and serves breakfast and lunch. Open daily.
Monumental Coffee – On-site coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 44 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Local cuisine breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 20 to 20 for adults and USD 10 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Alexanders Bar and Grill
  • Circle Cafe
  • Monumental Coffee

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 17,997 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (99 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 21 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool
The property will be renovating from 24 June 2024 to 31 October 2024 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 20 to 20.00 for adults and USD 10 to 20 for children
  • Valet parking fee: USD 44.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive smart lock details.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hotel Indianapolis City Centre
Sheraton Indianapolis City Centre
Indianapolis Sheraton
Sheraton Indianapolis
Sheraton Indianapolis City Centre Hotel
Sheraton Indianapolis City
Sheraton Indianapolis City Centre Hotel Hotel
Sheraton Indianapolis City Centre Hotel Indianapolis
Sheraton Indianapolis City Centre Hotel Hotel Indianapolis

Sheraton Indianapolis City Centre Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 571 out of 1007 reviews" "
Rating 8 - Good. 210 out of 1007 reviews" "
Rating 6 - Okay. 94 out of 1007 reviews" "
Rating 4 - Poor. 67 out of 1007 reviews" "
Rating 2 - Terrible. 65 out of 1007 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tiffany, Muncie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night in a king corner room. Excellent views of monument. Room was great. Bed was excellent. Loved the air purifiers. We did dine and have drinks at restaurant. Great service and food was good. Not bad pricing. Breakfast buffet was well stocked with great service as well. My only complaint is the restroom facilities near pantry. No toilet paper and only 2 were ok to use. Valet was excellent too. Good price for a downtown hotel. Will stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We live just 45 minutes from the Hotel and it makes a great weekend get away. We love going to see in Indians and stay at the Sheraton. The rooftop pool is nice and relaxing.
Stayed 2 nights in Aug 2024

8/10 Good

Lorie, Midlothian

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Staff was great especially the lounge, front desk and cafe staff but clearly the housekeeping staff was strained. Very obviously they were short housekeepers. I loved the convenience of the hotel but the business center did not open until 4 pm daily. This should be advertised. We had to Uber to the public library to use a computer and printer. With our time demands this was a serious inconvenience. What major hotel chain does this, especially when they are located in a business district? Bottom line the stay was acceptable not nothing more.
Stayed 2 nights in Aug 2024

8/10 Good

Andrew

Disliked: Staff & service
Good location. Tired and gloomy hotel needing refurbishment. Our room overlooked the circle with a very nice view. Extra charges for everything ($50 dollars if you want a microwave in the room!). Valet parking took half an hour to get our car, long wait for checkout. Didn’t feel like a premium hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed this place
Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the ease and help we received; the staff for the Valet were wonderful.
Stayed 2 nights in Aug 2024

10/10 Excellent

DOUGLAS

Stayed 3 nights in May 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
Great view from the pool deck!
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book directly, avoid hotels.com
The hotel cancelled our room and we weren't notified until we got there to check-in. It was a supposed "maintenance issue." The hotel was over sold so they cancelled all third party bookings like expedia, hotels.com, etc. We weren't the only people in line that had this happen to them.
Stayed 1 night in Aug 2024

10/10 Excellent

Evette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful city. The hotel was beautiful and the staff was friendly. There isn’t much shopping in the downtown area, but it was a lovely walk
Stayed 1 night in Jul 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Nicholas

Stayed 1 night in Jul 2024

10/10 Excellent

Vicki

Stayed 1 night in Jul 2024

8/10 Good

Louie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are very friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Joshua

Stayed 1 night in Jul 2024

6/10 Okay

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely book again
The staff is very friendly and helpful, the room was nice and the food at the bar was really good. I just wish they would do more with the rooftop pool. Would be nice to have more seating and shade options, the views are gorgeous from there, but the sun is brutal and there are only a few umbrellas and no other shade options besides standing in the entrance
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, friendly staff, located walking distance to Lucas oil and convention center.
Stayed 6 nights in Jul 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Indy
Good stay would do it again .
Stayed 2 nights in Jul 2024

10/10 Excellent

Raja

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is a bit outdated but the stay was very comfortable, and the location exceptional.
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kurtis James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We recommend the Sheraton
Just a quick family getaway for my kiddos and I. The Sheraton is downtown and easy to get in & out of. We had a great time at the Zoo, enjoyed dinner at the hotel, swam on the rooftop pool, and had a great view of the city. Definitely will be back.
Stayed 1 night in Jul 2024