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Ser Casasandra Boutique Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ser Casasandra Boutique Hotel

Yoga
Private beach, sun-loungers, beach umbrellas, beach towels
Outdoor pool, open 9 AM to 6 PM, pool umbrellas, pool loungers
Living area
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Calle Igualdad s/n Playa Norte, Isla Holbox, QROO, 77310
  • Holbox Beach
    1 min walk
  • Holbox Letters
    7 min walk
  • Whale Shark Pier
    7 min walk

Room options

View all photos for Suite (Ocean)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Ocean)

  • 70 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Master Luxury Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Master Luxury Suite

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Beachfront

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Superior Room, 1 King Bed, Beachfront

  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Master)

  • 75 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Garden)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Garden)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room (Superior)

Standard Double Room (Superior) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Standard Double Room (Superior)

  • 50 sq m
  • Sleeps 2
  • 2 Queen Beds

Similar properties

Property amenity

Nomade Holbox

Pool
Breakfast included
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (86)
The price is CHF 205
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Nomade Holbox

About this property

Ser Casasandra Boutique Hotel

Beach spa retreat, walking distance from Holbox Beach
At Ser Casasandra Boutique Hotel, hit the private sand beach, dine on-site at Esencia or enjoy a drink at one of the hotel's 2 bars/lounges.
Ser Casasandra Boutique Hotel offers 18 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. Espresso makers and free minibar items are provided. Bathrooms include a shower with a rainfall showerhead, dressing gowns, designer toiletries and complimentary toiletries. Additionally, rooms include a hairdryer and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board. Cots/infant beds (complimentary) are also available.
A private beach and complimentary bicycles are featured at the hotel. Other recreational amenities include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services, featuring outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us that they can't get enough of the helpful staff at Ser Casasandra Boutique Hotel. During your stay, you're just a quick walk from Holbox Beach. Enjoy features like free WiFi in public areas, plus 2 bars and an outdoor pool.
  • Free Wi-Fi in some public areas
  • The restaurant, beach bar and poolside bar offer choices for drinking and dining
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach and complimentary bicycles
  • Steps from Holbox Beach and 7 minutes on foot from Holbox Letters
  • Airport and local-area shuttle service available for a fee
Simply walk outside to smell the salty air and watch the ocean waves from the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. After a day at the beach, enjoy amenities at Ser Casasandra Boutique Hotel such as an outdoor pool and complimentary bicycles.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This Beaux Arts hotel also offers a garden and a terrace.

This 5-star Isla Holbox hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:00 AM.
Esencia – This fine-dining restaurant serves breakfast, lunch and dinner.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge) up to 200 km

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MXN 270 for adults and MXN 270 for children
  • 2 bars/lounges
  • A beach bar
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Esencia

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Coworking space

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Outdoor treatment areas
  • Reflexology
  • Swedish massages
  • Treatment room

Accessibility

  • No lift

More

  • 2 floors
  • 6 buildings
  • Beaux Arts architecture
  • Built in 2003
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 48.86 per accommodation, per night
  • Resort fee: MXN 336.77 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 270 for adults and from MXN 270 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Ser Casasandra Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9 AM to 6 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Boutique Hotel CasaSandra
CasaSandra
CasaSandra Boutique
CasaSandra Boutique Hotel
CasaSandra Boutique Hotel Isla Holbox
CasaSandra Boutique Isla Holbox
CasaSandra Hotel
CasaSandra Hotel Boutique
Hotel CasaSandra
Ser Casasandra Boutique
CasaSandra Boutique Hotel
Ser Casasandra Boutique Hotel Hotel
Ser Casasandra Boutique Hotel Isla Holbox
Ser Casasandra Boutique Hotel Hotel Isla Holbox

Ser Casasandra Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 115 out of 165 reviews" "
Rating 8 - Good. 37 out of 165 reviews" "
Rating 6 - Okay. 8 out of 165 reviews" "
Rating 4 - Poor. 3 out of 165 reviews" "
Rating 2 - Terrible. 2 out of 165 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to disconnect and reconnect!! The attention level was beyond expectations!! Definitely coming back!!
Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A boutique gem on this island
We had an amazing stay here, even in spite of some terrible weather the second half of our stay. The staff was amazing and attentive, they kept the restaurant open even with a storm and flooding happening in the area. They truly went above and beyond. The restaurant is a gem on this island. Room was excellent and clean.
Stayed 4 nights in Feb 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is a lovely and serene paradise on the beautiful beaches of Holbox. It’s quiet, clean and beautiful with extra touches like incense in the rooms and fresh flowers. The staff were so caring and sweet…they were full of recommendations and were unfailingly polite and helpful. Excellent location just outside of the hustle/bustle but still walking distance to everything. Just perfect.
Stayed 4 nights in Jan 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for relax. Excellent service, one of the best restaurants on the island.
Stayed 5 nights in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our 8 night stay
Great room Fantastic service and food plus location on beach and 10 mins walk into Holbox is really good
Stayed 6 nights in Nov 2023

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is exceptional
Stayed 3 nights in Sep 2023

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place , great service !
Stayed 2 nights in May 2023

4/10 Poor

Philip

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
We booked a ocean view. Don’t waste your money. The palm trees block most of the view. Suite #3 is the only one with a view. Property is very overpriced and overrated. The main dining area for dinner is very expensive for what it is. Very small portions. The food at the beach was very good. Service at the tables (beach) was good but to get service at the beach front lounge chairs is horrible. Good luck getting towels before noon. I had to go to the lobby to get the towels and was told there was no service till noon. I’ve had better service at the beach in a 2 or 4 star hotel. They don’t fumigate around the pool area and we where torn up by the mosquitoes.

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holbox tranquility - Perfect!
Pure tranquility with outstanding, friendly service staff. The villas and the grounds are pictuesque and very inviting. We had a wonderful stay and did not want to leave.
Stayed 3 nights in Jun 2023

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023

10/10 Excellent

Benjamin

Stayed 3 nights in May 2023

10/10 Excellent

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This by far was one of the best places I have ever stayed. The ambiance was so chill and the service was top notch. The hotel itself is like a picture from am architecture magazine. Every detail to perfection. I can’t say enough about the staff and manager - just over the top helpful and kind. And I loved the location on the Island - just perfect. You can walk downtown but far enough away from the bar scene. My husband and I are so grateful for our time there. Perfect in every way.
Stayed 2 nights in May 2023

10/10 Excellent

Rheannon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and exceptional service.
Stayed 2 nights in Jan 2023

10/10 Excellent

Marcela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pristine installations, delicious food and drinks, excellent location and the most professional and kind staff will make your stay a memorable one!! Definitely returning soon!

10/10 Excellent

Marcela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, excellent staff. Will be back soon!

10/10 Excellent

maria, Laguna Niguel

Stayed 1 night in Aug 2022

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

4/10 Poor

Laura

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Over priced and extremely rude management staff.
Stayed 3 nights in May 2022

10/10 Excellent

Andrea

Stayed 2 nights in May 2022

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Dream of an Escape
A gorgeous oasis with thoughtful design elements, kind and hospitable staff, and superb location. We will hope to return some time in the near future.
Stayed 4 nights in May 2022

10/10 Excellent

AARON P

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here every time we go to Holbox. Amazing food, amazing staff, and wonderful accommodations.
Stayed 2 nights in Mar 2022

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise on earth
Amazing!!! Everyone goes above and beyond to make sure you have everything you need, be it recommendations to local spots, breakfast in bed or just a bottle of water. We celebrated my wife’s birthday and they could have not made it more special with a private set up on the beach, do not miss the tasting menu if you are staying here! Only negative is the construction but understand renovations need to take place at sometime.
Stayed 3 nights in Dec 2021

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at CasaSandra was marvelous!! We didn't want to leave! The people and service are wonderful! Best hotel in Holbox! Dreamy property and beaches! They really went above and beyond for us in every thing we may have needed! Can't wait to return!
Stayed 3 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff who were very helpful and beautiful grounds and location
Stayed 7 nights in Jul 2021