4/10 – Schlecht
Angela H.
19. Feb. 2025
Verbesserungswürdig: Sauberkeit
Definitely not for us
We have been to Isla 25 plus times over the last 12 years and stayed many places. This was supposed to be a splurge for us the last 5 nights of our 28 night trip. Definitely not for us! A/C problem, leaking over toilet. We either had A/C in the bedroom/bathroom or a usable toilet (after A/C was turned off for 3-4 hours it would stop leaking). There was evidence this had been leaking for quite some time, many stains on the ceiling in the bathroom, then covered with blue painters tape and painted white and it still showed signs of long term leakage. We made multiple requests for repair, some acknowledged and some ignored, had to contact VRBO to get a temporary fix to last until we were gone. The condo has been poorly cared for in terms of cleanliness and minor repairs. I took pictures but do not have an option to add any of those to this review. The glamour photos in the listing are nothing like the reality of what you will get. The couch is covered with stained sheets and blankets, the rugs are stained, the dining room chairs need replaced due to grime on the arms and seats, the bathroom has multiple issues as previously discussed, the bedroom is very dark, holes in blinds, stained sheets, worn out pillows and the entire condo is missing some of the furniture shown in listing. There is a window in the entry that has a huge gap around the window frame thru to the outside where mosquitos were coming in. It's obvious this used to be a nice condo but it needs some care.
Angela H.
Aufenthalt von 5 Nächten im Februar 2025