We recently took my parents, my aunt and uncle, and our youngest son here for two weeks. Miss Lisa met us at the house and explained all the ins and outs of the property and made us feel so welcome.
A few days later, Hurricane Beryl decided she would be paying us a visit. Within a few hours the afternoon before, the property management crew swarmed like a well oiled machine, and the Starlink satellite was taken down, all the outdoor furniture was put away, all the storm shutters were closed and locked, and all of our water jugs were refilled in preparation for the storm that would be coming through in the wee hours. We felt totally safe.
After the storm came through, which was loud and wet, but we never felt a thing, the crew was right back to put everything back and clean up the water and debris. Our living room and main bedroom had some flooding (both ocean facing), however, everything is tile and concrete, and all furniture is either tile and concrete or has legs, so there was no damage, and the crew quickly had everything cleaned and dry. It’s clear these people are true professionals who have been around this block before!
The views were spectacular, the house was beautiful and spacious enough for everyone, the location is ideal for being located between two busy areas, and the property management is so kind and responsive to any and every issue.
I cannot recommend this place enough! Our stay at Villa Tranquila will forever be a treasured family memory.