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Dencity Hotel

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Photo gallery for Dencity Hotel

Lobby sitting area
Front of property – evening/night
Steam room
Reception
Minibar, in-room safe, desk, soundproofing

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Breakfast included
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Eskisehir Mah. Dolapdere Cad., Karabatak Sok. No.11, Taksim, Istanbul, Istanbul, 34375
  • Taksim Square
    ‪13 min walk‬
  • Istiklal Avenue
    ‪13 min walk‬
  • Galata Tower
    ‪4 min drive‬
  • Istanbul (IST)
    ‪32 min drive‬

Room options

View all photos for Family Triple Room, Balcony

Family Triple Room, Balcony | Minibar, in-room safe, desk, soundproofing

Family Triple Room, Balcony

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room

Minibar, in-room safe, desk, soundproofing

Superior Double Room

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room, Balcony

View from room

Superior Twin Room, Balcony

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Single Room

Minibar, in-room safe, desk, soundproofing

Deluxe Single Room

  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Twin Room

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Triple Room

Minibar, in-room safe, desk, soundproofing

Family Triple Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Dencity Hotel

Hotel with a full-service spa, near Taksim Square
Along with a full-service spa, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a sauna, concierge services and dry cleaning.
Dencity Hotel offers 36 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with premium cable channels.

Bathrooms include a shower, slippers and complimentary toiletries. This Istanbul hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna.
The on-site spa has couples treatment room(s). Services include massages and body scrubs. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.
During your stay at Dencity Hotel, you'll be within walking distance of Taksim Square. Free breakfast, free WiFi in public areas and a full-service spa are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Indulge with massages or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and a sauna
  • Within a 15-minute walk of Taksim Square and Istiklal Avenue
  • Airport shuttle service available for a fee
Dencity Hotel offers its guests a full-service spa and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Dencity Hotel. An airport shuttle (available 24 hours) is available for a fee.

This Istanbul hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:30 AM.
Dencity Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Azerbaijani, English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Dencity Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 39 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Dencity Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2022-34-1407

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dencity Hotel Istanbul
Dencity Hotel
Dencity Istanbul
Dencity Hotel Hotel
Dencity Hotel Istanbul
Dencity Hotel Hotel Istanbul

Dencity Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 41 out of 129 reviews
Rating 8 - Good. 38 out of 129 reviews
Rating 6 - Okay. 18 out of 129 reviews
Rating 4 - Poor. 11 out of 129 reviews
Rating 2 - Terrible. 21 out of 129 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Fifi

Liked: Cleanliness, staff & service, amenities
The staff are very nice and helpful
Stayed 5 nights in Sep 2024

10/10 Excellent

Tornike

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 6 nights in Aug 2024

10/10 Excellent

behzad

Liked: Cleanliness, staff & service, property conditions & facilities
Hj
Stayed 9 nights in Apr 2024

4/10 Poor

Fahim

Travelled with family and small children
Liked: Cleanliness, staff & service
My first impression of the hotel was very negative due to the unpleasant smell, seemingly caused by locals urinating on the walls and streets due to a lack of washrooms. However, the staff were friendly, with a young man in a suit welcoming us and carrying our bags and child's stroller to our room. I was surprised that while one bottle of water is free on the first night, additional bottles cost 1€ each. When I questioned the policy, the staff confirmed that new guests get a free bottle, but long-term guests don't, which seemed absurd. The first night was decent with functioning air conditioning. However, the second night was uncomfortable due to the hot weather and a malfunctioning AC. Despite my complaints and a staff member taking a picture of the thermostat, the issue wasn't resolved, leading to another sleepless night. I later discovered the thermostat is controlled by the receptionist, who shuts off the AC after midnight to save electricity, sometimes forgetting to turn it back on, causing some rooms to experience AC problems. On our last night, a loud noise from the bathroom kept my family awake. Despite the night shift staff's attempts to fix it, the problem persisted. At 5 AM, they offered to switch our room, but with our flight at 9 AM, it wasn't feasible. I expressed my dissatisfaction, explaining that my stay was uncomfortable and my vacation ruined. I requested a partial refund but was told it was against their policy. I hope Expedia compensate me
Stayed 5 nights in Jul 2024

10/10 Excellent

KHALID

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and very helpful staff.
Stayed 6 nights in Oct 2023

2/10 Terrible

Abdelkayoum

Stayed 6 nights in Sep 2023

2/10 Terrible

Dhafir

Stayed 4 nights in Aug 2023

4/10 Poor

Neco

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 9 nights in Aug 2023

8/10 Good

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
Stayed 8 nights in Aug 2023

10/10 Excellent

Zaid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was great. The stuff were friendly. I felt welcome there , breakfast was excellent you feel like home 👍👍
Stayed 5 nights in Apr 2023

6/10 Okay

Sahin

Stayed 4 nights in Apr 2023

2/10 Terrible

Elham

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I don't recommend it to anyone who travels to the Density hotel. It is a horrible place—dirty my room. I was with my husband and mother for nine days; they cleaned my room only for two days and never changed my bed sheets. I took off my bed sheets, and I called reception to come and see. The staff are friendly. Management is unprofessional. He couldn't speak English. I don't know how he was a manager. I booked £950 when I checked in; they charged me 1220€. They said it because it's a new year. All the pictures are different when you see them. Duvet was broken. Noisy place. I didn't have a heater for two days. They said it's a problem for all. When I went to breakfast for the first morning, I requested fry eggs; they said you should pay extra. Please avoid going to this hotel. The bedsides were covered with dust. Disgusting. It wastes your money if you go to this place. I gave some vegetables to keep in the freezer until I checked out. They gave me half of them. Another half disappeared. Terrible, Horrible hotel.
Stayed 9 nights in Dec 2022

8/10 Good

Ali

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The size of the rooms were decent and the condition was good and clean. Staff were very helpful and breakfast times we're very good as well. You can have breakfast until about 10.30am The only warning for other who want to visit this hotel is that it's next to a mosque and the calls for prayers can be loud especially at 5am in the morning. Not that this was an issue for us but I suspect it will be for those who are not used to it or people with children.
Stayed 3 nights in Oct 2022

8/10 Good

Alireza

Stayed 1 night in Aug 2022

10/10 Excellent

Jahangir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

ELHADI

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good hotel to stay 👌👌
Stayed 5 nights in Jun 2022

8/10 Good

Bilel, Doha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel and staff but location is not very good
Stayed 1 night in Jan 2022

10/10 Excellent

Moner

Stayed 8 nights in Dec 2021

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 4 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for a very affordable price, clean rooms, good breakfast
Stayed 3 nights in Aug 2021

2/10 Terrible

Aso

Stayed 2 nights in Aug 2021

6/10 Okay

MOSAB

Travelled with group
Liked: Cleanliness
متوسط
المكيف لايعمل بشكل جيد و تصريف المياه في الحمام فيه مشكلة ، الفطور ممتاز ، الحي شعبي في الصناعية
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is nice and the staff is marvelous, but the location is a bit of an issue as although it is some 800 meters from Taksim square, its 750m downhill-uphill walk which can be challenging when wearing the mask. Also, the neighborhood is a bit creepy.
Stayed 4 nights in Nov 2020

8/10 Good

Majid

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2020

2/10 Terrible

SN, London

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was located in a terrible location - it was shut down by the police when we arrived and we were told immediately to leave the area as it was completely unsafe. We paid and booked everything so when we spoke to the hotel staff they refused to help us out or give us out money back despite knowing it was their fault for not informing us this was the case and that we would not be able to stay. Terrible terrible staff that do not speak any English and the manager that does, doesn’t wish to help in anyway. I will not recommend this hotel particularly due to location and incident that occurred!!!
Stayed 5 nights in Oct 2019