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Graziella Gold Hotel

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Photo gallery for Graziella Gold Hotel

Rooftop terrace
Couples treatment room(s), hot stone massages, deep-tissue massages
Lobby
Couples treatment room(s), hot stone massages, deep-tissue massages
Premium bedding, down duvets, minibar, in-room safe

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Spa
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Küçük Langa Sokak No:2, 34096, Aksaray, Istanbul, Aksaray, 34096
  • Grand Bazaar
    ‪20 min walk‬
  • Blue Mosque
    ‪4 min drive‬
  • Hagia Sophia
    ‪5 min drive‬
  • Istanbul (IST)
    ‪37 min drive‬

Room options

View all photos for Standard Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Standard Double or Twin Room

  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Economy Double Room

Premium bedding, down duvets, minibar, in-room safe

Economy Double Room

  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Queen Bed

View all photos for Comfort Triple Room

Street view

Comfort Triple Room

  • City view
  • 25 sq m
  • Sleeps 3
  • 3 Single Beds OR 1 Large Single Bed and 1 King Bed

View all photos for Deluxe Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double or Twin Room

  • City view
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Economy Double or Twin Room

Premium bedding, down duvets, minibar, in-room safe

Economy Double or Twin Room

  • City view
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

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About this property

Graziella Gold Hotel

Central hotel connected to a shopping centre in Istanbul with a full-service spa
A full-service spa, an indoor pool and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a fitness centre, a sauna and a rooftop terrace are on-site.
Graziella Gold Hotel offers 48 accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. 102-cm LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Istanbul hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.
The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.
With your stay at Graziella Gold Hotel, you'll be connected to a shopping centre and within walking distance of Grand Bazaar. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool
  • Indulge with hot stone massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Grand Bazaar and a few minutes from Blue Mosque
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. Graziella Gold Hotel offers its guests a full-service spa, an indoor pool, and a sauna. An airport shuttle (available 24 hours) is available for a fee. A children's pool, a fitness centre, and a rooftop terrace are also featured at the business-friendly Graziella Gold Hotel.

Smoking is allowed in designated areas at this Istanbul hotel.

Graziella Gold Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, Farsi, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • High-pile carpet in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair-width doorways

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 102-cm LED TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Graziella Gold Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 50 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Graziella Gold Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 22298

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Graziella Gold Hotel Hotel
Graziella Gold Hotel Istanbul
Graziella Gold Hotel Hotel Istanbul

Graziella Gold Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 49 reviews
Rating 8 - Good. 16 out of 49 reviews
Rating 6 - Okay. 6 out of 49 reviews
Rating 4 - Poor. 6 out of 49 reviews
Rating 2 - Terrible. 3 out of 49 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Marine

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

8/10 Good

Olivia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 9 nights in Nov 2024

10/10 Excellent

Imtiaz, Niskayuna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommend it.
Stayed 1 night in Oct 2024

6/10 Okay

J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have climb stairs with luggage they do have lift but you climb some steps to reach reception area.outside the hotel is noisy too crowded all the time. For breakfast no much choice it’s just basic things.
Stayed 2 nights in Apr 2024

10/10 Excellent

Reda

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing !
Stayed 4 nights in Jun 2023

10/10 Excellent

Fadi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

4/10 Poor

Sabine

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Well the location is great and the staff is amazing. I booked this hotel for it's location and the fact that it has a pool, hot tub and Hammam. So to get into the Hammam is nearly impossible since it is constantly packed with local dudes already waiting on line. I was wondering why there are so many Thai women.... Well... A bunch of guys who were in the sauna with me confirmed that this is not your regular Hammam and massage place. The hot tub was never working sand the pool was cold. So much to me enjoying the relaxing part of the hotel. Now the room, the shower water takes forever to warm up. And it was November and it was freezing in the room. There was no heater. Breakfast kind of plain and simple.
Stayed 13 nights in Nov 2022

6/10 Okay

Alan John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was small but clean. It was very noisy from the traffic outside. The reception staff were friendly and helpful. Crossing the nearby main road was difficult and dangerous. The nearby tram into the centre and port area was very regular but usually crowded. There was also metro nearby. One could walk instead of taking the tram which take about 45 minutes to get to the heart of the city. There were many eating places nearby.
Stayed 7 nights in Jun 2022

8/10 Good

Hussein

Stayed 4 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in hotel 10 days, and
Stayed 11 nights in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant staff

Fantastic location with amazing staff. Very pleased with the service and the stay in general, would definitely come back and would also highly recommend.
Stayed 2 nights in Dec 2020

10/10 Excellent

Theona, Romania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 2 days there and it was great. Just what I need to relax and to spend a good time in Istanbul. The area is nice, close to metro, and the view from the terrace is nice. Thank you Graziella Gold Hotel! Wait to be back there.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019

2/10 Terrible

Fabian

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nicht zu empfehlen – lebensgefährlich! Unser Aufenthalt in diesem Hotel war eine Katastrophe. Das gesamte Hotel war extrem dreckig, die Lage unsicher, und es war durchgehend unerträglich laut – an Schlaf war kaum zu denken. Besonders enttäuschend war das Dampfbad, das einfach nicht funktionierte – pure Täuschung. Doch das Schlimmste war der gefährliche Pool: An der Seite hingen zwei Kabel mit Draht an der Wand, nur 15 cm vom Wasser entfernt! Das ist eine absolute Lebensgefahr und völlig inakzeptabel. Das einzig Positive an unserem Aufenthalt war das freundliche und hilfsbereite Personal. Doch das kann die gravierenden Mängel nicht ausgleichen. Fazit: Dieses Hotel verdient die Note ungenügend. Nie wieder!
Stayed 4 nights in Jan 2025

4/10 Poor

Yusuf

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Die Zimmern sind sehr eng und mega undicht. Man hat alles gehört von der 4.Etage was die Leute geredet haben bei geschlossener Fenster. Dampfbad hat nicht funktioniert sowie der Whirlpool. Das Personal ist super freundlich und Hilfsbereit aber die lage vom Hotel ist sehr schlecht. Überall liegt müll und man fühlt sich dort sehr unsicher. Am Poll hingen 2kabel über wasser da hatte ih angst das da irgendwas passiert und das ist für mich ein NO GO!!!
Stayed 6 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Okay

Okay
Stayed 9 nights in Jan 2025

8/10 Good

Nedzad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super bra
Stayed 7 nights in Nov 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Hajar

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Die Mitarbeiter im Hotel waren alle sehr freundlich und hilfsbereit
Stayed 6 nights in Oct 2024

4/10 Poor

Abdel

Stayed 1 night in Nov 2024

10/10 Excellent

Donia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

Heinz

Travelled with group
Disliked: Staff & service, property conditions & facilities
Bei der Ankunft wurden wir vom Personal nicht einmal begrüßt. Personal stand nicht einmal auf. Dann wurde unsere Buchung zunächst nicht gefunden. Danach erhielten wir zwei Zimmerkarten (403 und 304). Unser Zimmer 403 entsprach der von uns gebuchten Kategorie. Hier war am Anfang lediglich zu bemängeln dass zwei bereits gebrauchte Handtücher unter dem Waschbecken im Schrank lagen. Das Zimmer von unseren Freunden dagegen entsprach in keiner Weise unserer gebuchten Kategorie. Im Zimmer roch es "modrig" was daran lag, dass wenn man das Fenster öffnete dort sich direkt eine Treppe, ein Rohr und eine Betonwand befand. In das Zimmer kam weder Luft noch Licht. Zusätzlich ging die Klimaanlage nicht im Zimmer. Wie bereits erwähnt entsprach das Zimmer in keiner Weise unserer gebuchten Kategorie. Bei Bedarf können wir auch gerne Bilder vom Zimmer vorlegen. Am letzten Tag (vor der letzten Nacht) bekamen unsere Freunde dann ein anderes Zimmer, welches dann in Ordnung war. Wir bitten Sie diesbezüglich zu überprüfen, ob für diese Unangenehmlichkeit eine entsprechende preisliche Rückerstattung in Frage kommt.
Stayed 3 nights in Oct 2024

4/10 Poor

imad eddine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pas terrible

Hotel a une odeur pourri chambre en lit 1 place seulement
Stayed 7 nights in Sep 2024

8/10 Good

Ahmed

Travelled with family
Disliked: Property conditions & facilities
Pas du tout ce qu'on attendait c'est vraiment dommage des cafards dans la chambre
Stayed 10 nights in Sep 2024

6/10 Okay

Esther de S

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fomos muito bem recepcionados pelo Sr. ahmet mas infelizmente nós outros dias eram sua folga e os outros recepcionistas foram decepcionantes. A televisão não estava funcionando e por diversas vezes foi reclamado mas não ajeitaram. Todos os dias deixavam somente 2 toalhas e 2 águas sendo que estávamos em 3 pessoas. Nosso apto deveria ser triplo porém nos deram um apto duo e colocaram uma outra cama deixando o quarto sem espaço para movimentar. O café da manhã, além de ser péssimo a máquina não estava funcionando adequadamente para fazer café com leite. Uma pena pois o hotel está até bem apresentável.
Stayed 3 nights in Sep 2024