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Mercure Itajaí Navegantes

3.5 star property

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Photo gallery for Mercure Itajaí Navegantes

Terrace/patio
Front of property
Bar (on property)
Sports facility
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
Rua PEDRO FERREIRA, 363, Itajai, 88301030
  • Centreventos Itajaí
    ‪10 min walk‬
  • Navegantes Beach
    ‪14 min drive‬
  • Cabecudas Beach
    ‪19 min drive‬
  • Navegantes (NVT-Ministro Victor Konder Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite (Master)

Suite (Master) | Minibar, in-room safe, laptop workspace, blackout curtains

Suite (Master)

  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | Minibar, in-room safe, laptop workspace, blackout curtains

Superior Room, Multiple Beds

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Executive Apartment, 1 Queen Bed, Harbour View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 1 Queen Bed, Mobility Accessible

Minibar, in-room safe, laptop workspace, blackout curtains

Superior Apartment, 1 Queen Bed, Mobility Accessible

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Apartment, 1 Double Bed

Minibar, in-room safe, laptop workspace, blackout curtains

Superior Apartment, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Family Apartment, Multiple Beds, River View

  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Minibar, in-room safe, laptop workspace, blackout curtains

Superior Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Apartment, 1 Queen Bed

Minibar, in-room safe, laptop workspace, blackout curtains

Privilege, Apartment, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Mercure Itajaí Navegantes

Riverwalk hotel with full-service spa and fitness centre
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a steam room are on-site. Housekeeping is available on request.
Mercure Itajaí Navegantes offers 176 air-conditioned accommodations with minibars and a safe. 49-inch Smart televisions come with satellite channels. Bathrooms include a shower and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Our customers tell us that they enjoy the overall property condition at Mercure Itajaí Navegantes. During your stay, you're just a quick walk from Itajaí Public Market. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free WiFi
  • Enjoy international cuisine while dining at Kais Ø
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym, a steam room and bicycles to rent
  • Within a 10-minute walk of Itajaí Public Market and Dr. Hercilio Luz Stadium
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter trays
Mercure Itajaí Navegantes offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 6 meeting rooms available. A children's pool, a fitness centre, and spa services are also featured at the family-friendly Mercure Itajaí Navegantes. For a fee, parking is available.

This 3.5-star Itajai hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:30 AM.
Kais Ø – This restaurant specialises in international cuisine.
Bar Kais Ø – This bar specialises in international cuisine and only serves light fare. Happy hour is offered. Open daily.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (BRL 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; BRL 70 for adults and BRL 70 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Kais Ø
  • Kais Ø

Things to do

  • Bicycle rentals
  • Children's pool
  • Foosball table
  • Full-service spa
  • Gym
  • Indoor pool
  • Steam room
  • Table tennis
  • TV in common areas

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 6 meeting rooms

Outdoors

  • Garden
  • On the riverwalk
  • Vegetable garden

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: BRL 100 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately BRL 70.00 for adults and from BRL 70.00 for children
  • Valet parking fee: BRL 30 per day
  • Pet fee: BRL 100 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Itajai Navegantes
Mercure Itajaí Navegantes Hotel
Mercure Itajaí Navegantes Itajai
Mercure Itajaí Navegantes Hotel Itajai
Mercure Itajaí Navegantes (Opening October 2019)

Mercure Itajaí Navegantes Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 302 out of 407 reviews
Rating 8 - Good. 66 out of 407 reviews
Rating 6 - Okay. 23 out of 407 reviews
Rating 4 - Poor. 8 out of 407 reviews
Rating 2 - Terrible. 8 out of 407 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

emmanuel bing

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

emmanuel bing

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bath aminities need improvement
The stay was good. Except that the bathroom lacked aminities and supplies. The soap pump and shampoo were empty all throughout the stay
Stayed 1 night in Oct 2024

10/10 Excellent

Leonardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the food. They make good pizza, though.
Stayed 9 nights in Sep 2024

2/10 Terrible

Edward

Business traveller
Disliked: Staff & service
Downgrade stay
Very bad: i was downgraded in my room. Plus room was cold. No heating
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
The staff is great, but the old hotel could use some updates, first there is a communal iron for the entire hotel that needs to be used in the hallway, I think the hotel can do better and invest in having at least more iron so folks don’t have to go down to the fifth floor to do their iron, this is pretty standard, a couple of bottles of courtesy water every once in a while go along way, as well… Also, the breakfast buffet is rather unimaginative outside of pastries, it’s the same Rony eggs and two different kinds of sausages every day… Brazil is fantastic country with great and imaginative Gastronomy, they can do better than this
Stayed 4 nights in Aug 2024

6/10 Okay

Michael

Business traveller
Liked: Staff & service
Disliked: Amenities
Staff is great, but hotel could use an upgrade to the breakfast, it is unimaginative and rather mundane, Brazil has much better food to offer than this….. Also having ONE communal iron for the entire hotel (on the fifth floor,) is just not good enough
Stayed 5 nights in Aug 2024

10/10 Excellent

Marcio Augusto, Curitiba

Stayed 1 night in Jun 2024

10/10 Excellent

Qin Hua

Travelled with family, Business traveller
Liked: Amenities
Nice and clean
Stayed 2 nights in Apr 2024

10/10 Excellent

Éder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great hotel! It’s my second time staying here and I will come back again.
Stayed 7 nights in Nov 2023

6/10 Okay

Guilherme, Santos

Travelled with family, Business traveller
Liked: Cleanliness
Nice. But the clogded drain in the shower box was terrible
Stayed 3 nights in Jul 2023

10/10 Excellent

Filipe Quirino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Dantas

Stayed 2 nights in Nov 2022

8/10 Good

Paolo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located with all the required comforts
The hotel is probably the best in the city, have stayed here several times. Its centrally located, and a 5 minute walk to the shopping centre. The only down side was that they used to offer a more complete bathroom amenities, now its been limited. Even so would stay here again.
Stayed 1 night in Oct 2021

8/10 Good

paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel food
Hotel food was excellent and located in a convenient location overall. The staff was attentive and their overall service was great. I plan to stay at this hotel on future visits.
Stayed 2 nights in Sep 2021

6/10 Okay

HAI

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 6 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Costumo viajar para locais nacionais e internacionais, me parece que em geral a cidade de navegantes não preza por seus visitantes, fui mal atendido no hotel, nos restaurantes e outros lugares, acho até que eu fui fazer um favor para a cidade em visitá-la e gastar meu dinheiro! Sugestão: os estabelecimentos precisam urgentemente de um treinamento para cuidar de seus turistas, é mais difícil mantê-los do que imaginam! Pensem que eu vou repensar se voltarei um dia e certamente viu compartilhar a experiência com amigos e familiares! #sebrae pode ajudá-los!
Stayed 2 nights in Feb 2021

10/10 Excellent

Michael, Texas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff with great focus on customer satisfaction. Modern, comfortable and spacious rooms. Bar and restaurant serving high quality buffet and menu selections. All around great property, conveniently located near the Port of Itajai and commercial district.
Stayed 5 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe and sound
During these times service isn't as usual, but they have taken the necessary precautions. The breakfast still has a good spread and other dining options are still available. Even the room had little touches of precautionary measures. All in all, they are hotel that puts your mind at ease and the bed is one of the most comfortable ones I've had.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
The rooms are comfortable and quiet, even when facing the port. Breakfast is good. It is walking distance for the ferry to Navegantes. The F&B staff are very jovial and they make you feel at home. If you are interested in the shopping area it is also walking distance with a couple of touristic places in the vicinity.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern, good location and view
The hotel is new and situated behind a shopping mall. Its location is perfect for those in the shipping industry as everything is nearby, moreover the view of the harbour is spectacular. Breakfast is a good spread, the restaurant serves good seafood. Furthermore the amenities will suffice for any travellers needs. The only negative is that parking isn't included and rates are rather high.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff ... everyone that works there is a excelente employee... they working hard... polite... educated and very humble people ... I really appreciate the way I was treated there... and I recommend for everyone that is thinking in visiting Itajai in Brazil ...
Stayed 10 nights in Jan 2020

10/10 Excellent

Jeferson Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mehor bartender em anos!
Hotel impecável. Único ponto negativo foi o chuveiro que não é muito confortável. Melhor atendente do bar é a Aline (não desmerecendo os outros!), uma pessoa muito gentil e acolhedora! Se a oportunidade se apresentar, retornaremos sim!
Stayed 4 nights in Jan 2020

8/10 Good

Elison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar aconchegante, atendentes atenciosos, única falha que estávamos em 3 no quarto e todos os dias deixavam apenas 2 toalhas de banho, tínhamos que solicitar a terceira na recepção causando retrabalho e transtorno.
Stayed 6 nights in Dec 2024