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Emporio Ixtapa

3.5 star property

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Photo gallery for Emporio Ixtapa

Outdoor pool, pool umbrellas, pool loungers
Interior
Interior
Front of property
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub

Explore the area

Map
Boulevard Ixtapa S.n., Ixtapa, GRO, 40880
  • El Palmar Beach
    ‪5 min walk‬
  • Marina Ixtapa
    ‪19 min walk‬
  • Linda Beach
    ‪9 min drive‬
  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds, Mountain View

Superior Room, 2 Double Beds, Mountain View | In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 2 Double Beds, Mountain View

  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View | View from room

Superior Room, 1 King Bed, Ocean View

  • 25 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | View from room

Junior Suite, 1 King Bed, Ocean View

  • 47 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double or Twin Room

  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, 1 King Bed, Mountain View

Superior Room, 1 King Bed, Mountain View | In-room safe, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Mountain View

  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Ocean View

Superior Room, 2 Double Beds, Ocean View | Mountain view

Superior Room, 2 Double Beds, Ocean View

  • 25 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Ocean View

Junior Suite, 2 Double Beds, Ocean View | View from room

Junior Suite, 2 Double Beds, Ocean View

  • 47 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

View all photos for Room Standard

In-room safe, desk, laptop workspace, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior With Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Double Room Superior With Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Junior With Sea View

In-room safe, desk, laptop workspace, iron/ironing board

Suite Junior With Sea View

  • Sleeps 3
  • 2 Double Beds

View all photos for Double Suite Junior

In-room safe, desk, laptop workspace, iron/ironing board

Double Suite Junior

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Mountain View

In-room safe, desk, laptop workspace, iron/ironing board

Room Superior With Mountain View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Deluxe With Sea View

In-room safe, desk, laptop workspace, iron/ironing board

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Deluxe With Sea View

In-room safe, desk, laptop workspace, iron/ironing board

Room Deluxe With Sea View

  • Sea view
  • Sleeps 3
  • 1 King Bed

Similar properties

Aerial view

Las Brisas Ixtapa

  • On private beach
  • Pool
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, (1449)
The price is CHF 114
for 1 room
includes taxes & fees
17 Jun - 18 Jun
Las Brisas Ixtapa

About this property

Emporio Ixtapa

On private beach with outdoor pool, near Marina Ixtapa
Catch some rays on Emporio Ixtapa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 2 restaurants.
Emporio Ixtapa offers 219 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 32-inch LCD televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Additionally, rooms include coffee/tea makers and an iron/ironing board. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
A private beach, an outdoor tennis court, a health club and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include hot stone massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Emporio Ixtapa. During your stay, you're just a quick walk from Magic World Aquapark. Free WiFi in public areas, 2 restaurants and 2 bars are available.
  • Free Wi-Fi in some public areas
  • Enjoy international cuisine at Condimento, one of the property's 2 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with hot stone massages, reflexology or manicures and pedicures at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by foot from El Palmar Beach and a 2-minute drive from Marina Ixtapa
Some rates at Emporio Ixtapa are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the sandy beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Emporio Ixtapa such as an outdoor pool and a children's pool.

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This beach resort also offers outdoor tennis courts, a health club and a hot tub.

This Ixtapa resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Condimento – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
Sunset Grill – This beachfront seafood restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Emporio Ixtapa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 350 for adults and MXN 175 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Condimento
  • Sunset Grill

Things to do

  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • TV in common areas
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Beach loungers
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Emporio Ixtapa

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 350 for adults and from MXN 175 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Emporio Ixtapa
Hotel Emporio
Hotel Emporio Ixtapa
Ixtapa Hotel Emporio
Emporio Hotel Ixtapa
Emporio Ixtapa Hotel Ixtapa
Emporio Resort Ixtapa
Hotel Emporio Ixtapa
Emporio Ixtapa Resort
Emporio Ixtapa Ixtapa
Emporio Ixtapa Resort Ixtapa
Emporio Ixtapa with Optional All Inclusive

Emporio Ixtapa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 512 out of 1001 reviews
Rating 8 - Good. 291 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

David Alexander

Travelled with group
Really enjoyed our stay, very friendly and a good location, The food tended to cater to the Mexican taste, no toast or bacon at breakfast, Chicken every day as main protein with lots of Mexican style sides. No soft serve ice cream although some of the deserts were good. Better communication for English speaking guests would improve the speciality dinners regarding you have to book the day before if you even know about it.
Stayed 7 nights in Feb 2025

6/10 Okay

Alejandra

Travelled with family and small children
Disliked: Staff & service
I was charged double without notice and when I notified them, they took it as if it was my fault.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great, housekeeping staff were awesome; music around pool was a bit too loud though.
Stayed 3 nights in Feb 2025

10/10 Excellent

Linda

Travelled with partner
Great location and very friendly staff. Also sharp security!
Stayed 1 night in Feb 2025

6/10 Okay

Nicole

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Bonjour, j’aime la proximité de cette hôtel! Le personnel courtois! Excellent service femme de chambre! La sécurité! Les services de l’hôtel ont beaucoup diminué la nourriture très médiocre moins de fruits variés eau dans jus le matin etc…comparé aux années précédentes la propreté des chaises et piscines exécrables! La salle à dîner et comptoir moins propre aussi! La piscine eau visqueuse! Boissons vendu différents prix ex: Pinacolada 90 peso! Le lendemain 140 peso et enfin 70 peso ! Droit à 15 rabais pas appliqués les premières semaines il a fallu que le directeur s’en mêle etc… petit resto extérieur fermé à plusieurs reprises ! Très déçu cette année a comparer aux années précédentes!
Stayed 21 nights in Feb 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Place!

The Hotel has great service rooms could use a face lift.. pool need deep cleaning but sill great time and good location.. everything you need is across the street
Stayed 9 nights in Feb 2025

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities
In a great location
Stayed 1 night in Feb 2025

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities
Location to other resorts, central to the beach, Playa Palmer. Across the street from the commercial district, shopping, dinning, banks, bars, Ixtapa Rotary Club meeting clubhouse. Very walkable. Property does not have any balconies, which is strange for a resort.
Stayed 14 nights in Feb 2025

8/10 Good

Patrick William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

2/10 Terrible

Jamelyn

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Maria

Disliked: Property conditions & facilities

Tired and worn.

This hotel needs some attention. Rust in shower and bathroom Worn furniture. Lots and lots of people. Have to wear wrist bands and they don’t cut them off until you check out. People are friendly and breakfast is like grand central station. Not a relaxing environment and this was low season.
Stayed 1 night in Feb 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we got out of the taxi the bellman remembered from previous visits and said welcome home, calling us by name. The staff is the best.
Stayed 14 nights in Feb 2025

10/10 Excellent

Craig Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly . Our cleaning service was amazing as well!
Stayed 7 nights in Feb 2025

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Didnt like noise from OHana bar till 330 in morning. Couldnt open windows for a breaze
Stayed 10 nights in Feb 2025

4/10 Poor

Jami Ann

Stayed 7 nights in Feb 2025

8/10 Good

shelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Nubia

Liked: Cleanliness, staff & service, property conditions & facilities
This is my first time staying at this hotel . Pros 1. The location was perfect ! We didn’t get all inclusive and were able to cross the street and find multiple food options even bars that was not even a 10 min walk 2. Beach access 3.had activities at night for guest even had the Super Bowl on Cons 1. One pool …
Stayed 3 nights in Feb 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Ana Gabriela Sánchez

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

Louis, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is located in the middle of the Ixtapa hotel zone. There are restaurants, bars, vendors, pharmacies and a few small grocery stores right across the street. The facility is clean and the rooms are comfortable. The staff at the front desk and the concierge team are friendly and accommodating. Very nice place to stay. Gracias!
Stayed 7 nights in Feb 2025

4/10 Poor

MARIA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The kids were in the adult pool all the time and at the pool bar. I saved two kids from drowning. They don’t do much as far as cleaniness.
Stayed 10 nights in Feb 2025

10/10 Excellent

Diane Margaretta, rock valley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We missed our eglish translator with daily activities. Also pillows ciuld be better. But we love hotel Emporio and will be back!
Stayed 7 nights in Feb 2025

10/10 Excellent

Diane, rock valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the pass there was translation from spanish to english for activities which we missed this year.
Stayed 5 nights in Feb 2025

10/10 Excellent

Gregory, rock valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff!
Stayed 7 nights in Feb 2025

10/10 Excellent

Karon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Willingness to help, friendliness of employees. We love that the European plan is available because we have our favorite restaurants, waiters and waitresses across the street who we look forward to seeing every year. Thank you, Emporio for providing me and my blind husband a wonderful two weeks in Ixtapa.
Stayed 14 nights in Jan 2025