Home2 Suites by Hilton Jacksonville Airport

3.0 star property

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Exterior
Suite, 1 Bedroom, Non Smoking | Private kitchen | Fridge, microwave, dishwasher, coffee/tea maker
Terrace/patio
Lobby
Fridge, microwave, dishwasher, coffee/tea maker

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Kitchen
  • Pool

Explore the area

Map
13475 Ranch Road, Jacksonville, FL, 32218
  • River City Market Place
    ‪1 min drive‬
  • UF Health North
    ‪2 min drive‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Home2 Suites by Hilton Jacksonville Airport

Hotel in Jacksonville with free breakfast and free airport shuttle
An outdoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business centre and laundry facilities.
Home2 Suites by Hilton Jacksonville Airport offers 106 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms. Accommodation at this 3-star hotel has kitchens with fridges, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The free breakfast at Home2 Suites by Hilton Jacksonville Airport gets high marks from our customers. During your stay, you'll be within walking distance of River City Market Place. Free WiFi in public areas, a free round-trip airport shuttle and an outdoor pool are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 14 minutes by car from Jacksonville Cruise Terminal and 9 minutes from Jacksonville Zoo and Gardens
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Home2 Suites by Hilton Jacksonville Airport offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). The business-friendly Home2 Suites by Hilton Jacksonville Airport also features laundry facilities and a lift. Parking is available for a fee.

This 3-star Jacksonville hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 10:00 PM at scheduled times and on request
  • Parking on site (USD 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Home2 Suites by Hilton Jacksonville Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Home2 Stes JAX Airport
Home2 Suites BY Hilton Jackson

Home2 Suites by Hilton Jacksonville Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1027 reviews
Rating 8 - Good. 189 out of 1027 reviews
Rating 6 - Okay. 86 out of 1027 reviews
Rating 4 - Poor. 48 out of 1027 reviews
Rating 2 - Terrible. 51 out of 1027 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very welcoming when we arrived after a 6 hour drive so this was refreshing. Check in was smooth and we had a restful night.
Stayed 1 night in Feb 2025

10/10 Excellent

Karla

Stayed 1 night in Feb 2025

10/10 Excellent

Andrea, Alexandria

Stayed 1 night in Feb 2025

8/10 Good

Tiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here night before cruise. Be aware they have added recently a $10 extra charge for parking. Not happy about that. Usually like these hotels - our first room had wet carpet near A/C and bed. We asked for new room. Pretty loud crew out by firepit late at night - then again about 2 am.
Stayed 1 night in Feb 2025

8/10 Good

Rose, Lancaster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Nice room. Great Breakfast.
Stayed 1 night in Feb 2025

6/10 Okay

Sylvester

Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home away from home

Very clean hotel and convenient that it close to the airport!
Stayed 3 nights in Feb 2025

6/10 Okay

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Whitney

Liked: Staff & service, property conditions & facilities, room comfort

Nice Hotel

Nice hotel and great for our quick overnight trip. The room was not properly turned and there were dirty dishes left in the dishwasher. Otherwise a great stay!
Stayed 1 night in Feb 2025

8/10 Good

Barry

Stayed 1 night in Feb 2025

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Feb 2025

2/10 Terrible

Macker

Stayed 1 night in Feb 2025

10/10 Excellent

Jami

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so nice.
Stayed 1 night in Feb 2025

8/10 Good

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parking Fee

The hotel was clean. The bed was very comfortable. We had a suite and while we didn't need it, it would still work well for someone who planned on staying for more than a day. The pool was not available, as they were working on it. The biggest disappointment was that they charged us $10. a night for parking. This "new" policy went into effect on Feb. 1 according to the sign. ( This was the only way we knew they were charging us for parking). I felt this was very unfair. If I had known they would charge a parking fee, I would not have stayed there.
Stayed 1 night in Feb 2025

10/10 Excellent

Marlenis, Bradenton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in. Great pillows and bed. Great customer service we enjoyed our stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
The entire property was clean and the beds were comfortable.
Stayed 2 nights in Feb 2025

8/10 Good

Val, Ruffin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was No ice Bucket in the room I was assigned. I asked for one. Thry didn't have any. However the staff tried to accommodate.
Stayed 2 nights in Jan 2025

10/10 Excellent

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Latashia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not peaceful

The first night. Someone was arguing in the room next to me. People was out in the hall next to my door talking loud and arguing. It definitely was not peaceful. Especially at night.
Stayed 2 nights in Jan 2025

10/10 Excellent

lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kathy

Stayed 2 nights in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place with great value

It was all great except bathroom sink drained very slowly. Breakfast buffet is a notch above normal
Stayed 1 night in Jan 2025