Hyatt Regency Jacksonville

4.0 star property

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Photo gallery for Hyatt Regency Jacksonville

Lobby
Exterior
Suite (St Johns) | Premium bedding, in-room safe, desk, iron/ironing board
Lobby sitting area
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Pool
  • Housekeeping
  • Breakfast available

Explore the area

Map
225 E Coastline Dr, Jacksonville, FL, 32202
  • Florida Theatre
    ‪4 min walk‬
  • VyStar Veterans Memorial Arena
    ‪18 min walk‬
  • EverBank Stadium
    ‪3 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪20 min drive‬

Room options

Executive Suite

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, River View

  • 34 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite

  • 69 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Club Room, 2 Queen Beds

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 34 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Shower)

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (St Johns)

  • City view
  • Sleeps 5
  • 1 King Bed

Similar properties

About this property

Hyatt Regency Jacksonville

Eco-certified hotel with 3 restaurants and 24-hour fitness centre
3 restaurants, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Hyatt Regency Jacksonville offers 951 accommodations with iPod docking stations and a safe. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and hairdryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Regency Jacksonville. During your stay, you're just a quick walk from Florida Theatre. You'll find features such as free WiFi in public areas, plus 3 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at Market, a coffee shop that serves American cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 4-minute walk from Florida Theatre and 8 minutes on foot from Times-Union Center for the Performing Arts
  • Pets welcome for a fee (restrictions apply)
Hyatt Regency Jacksonville offers its guests an outdoor pool and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. Event space at this hotel measures 116000 square feet (10777 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Hyatt Regency Jacksonville. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Market – This coffee shop specialises in American cuisine and serves breakfast, lunch and light fare. Open 24 hours.
SHOR Seafood Grill – This restaurant specialises in seafood and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
Tavern – This lobby lounge serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 34 per day; includes in/out privileges)
  • Valet parking on site (USD 44 per day; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 26.95 for adults and USD 10.95 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Market
  • SHOR Seafood Grill
  • Tavern

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 116,000 square feet of conference space
  • Business centre

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 26.95 for adults and from USD 10.95 for children
  • Self-parking fee: USD 34 per day (in/out privileges)
  • Valet parking fee: USD 44 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Jacksonville
Hyatt Jacksonville Regency
Hyatt Regency Hotel Jacksonville
Hyatt Regency Jacksonville
Jacksonville Hyatt
Jacksonville Hyatt Regency
Jacksonville Regency
Regency Hyatt
Regency Jacksonville
Hyatt Jacksonville Riverfront
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Jacksonville
Hyatt Regency Jacksonville Hotel Jacksonville

Hyatt Regency Jacksonville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 772 out of 1184 reviews
Rating 8 - Good. 232 out of 1184 reviews
Rating 6 - Okay. 84 out of 1184 reviews
Rating 4 - Poor. 50 out of 1184 reviews
Rating 2 - Terrible. 46 out of 1184 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Raysa

Travelled with family
The hotel was okay. The room doors mostly look like someone tried to break in. The tub had chipped paint everywhere and rust. Parking was horrible, they didn't have enough parking in the garage, and we had to park 3 blocks away in overflow which was in the street. We had pre-paid for parking and breakfast with our reservation and the line for the restaurant was so long we didn't get a chance to get in and eat. I asked for a refund and was told they couldn't help me with that. We had also reserved a water view room and upon arrival they had moved us to city view and charged us an extra $30 for a water view room. Don't know if I would recommend it, especially when they have major events in the area.
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place to stay In Jacksonville when going to a game
Stayed 2 nights in Dec 2024

6/10 Okay

Jack

Liked: Cleanliness, property conditions & facilities, room comfort
Bland
Pretty basic stay and average room, but pricey. Staff was lukewarm, not especially friendly. Parking garage was not convenient and staff failed to tell us important information regarding parking. Definitely not worth the money. We will not stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 1 night in Dec 2024

8/10 Good

Bakhyt

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Asked for additional blanket several times, received in 1 hour, but not blanket, think cover
Stayed 1 night in Dec 2024

10/10 Excellent

Justine, Lewes

Liked: Cleanliness, staff & service, property conditions & facilities
We loved how close it was to good restaurants
Stayed 1 night in Dec 2024

4/10 Poor

Jonathan, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Zero hot water. The rest was fine. Zero hot water
Stayed 1 night in Dec 2024

10/10 Excellent

Eugenio

Stayed 1 night in Nov 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Suhas, Marietta

Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Property conditions & facilities
Anna was super helpful
Stayed 1 night in Dec 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Nov 2024

6/10 Okay

Victoria

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Just ok, not worth money.
The hotel could use maintenance for elevators, escalator, the hot tub is filled with dirt. The pictures on hotels.com don’t match pictures of actual rooms. The room was clean. Hallways etc not so much.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen, WINCHESTER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Teryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here
Stayed 3 nights in Nov 2024

10/10 Excellent

Regina

Stayed 1 night in Nov 2024

10/10 Excellent

christopher, nixa

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff that took exceptional care of guests who evacuated due to Hurricane Milton.
Stayed 3 nights in Oct 2024

10/10 Excellent

Reta, Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt was right done the street from the Florida theater five minute walk. Jacksonville was very easy to drive around and you can walk to restaurants and the football stadium. The riverfront was nice and the city was very clean we will b e going back again
Stayed 2 nights in Dec 2024

2/10 Terrible

David

Stayed 3 nights in Nov 2024