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Hyatt Regency Jacksonville

4.0 star property

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Photo gallery for Hyatt Regency Jacksonville

Lobby
Exterior
Suite (St Johns) | Premium bedding, in-room safe, desk, iron/ironing board
Lobby sitting area
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Pool
  • Housekeeping
  • Breakfast available

Explore the area

Map
225 E Coastline Dr, Jacksonville, FL, 32202
  • Florida Theatre
    ‪4 min walk‬
  • Times-Union Center for the Performing Arts
    ‪8 min walk‬
  • Museum of Science and History
    ‪14 min walk‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪20 min drive‬

Room options

View all photos for Executive Suite

Executive Suite | Premium bedding, in-room safe, desk, iron/ironing board

Executive Suite

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, River View

  • 34 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, desk, iron/ironing board

Junior Suite

  • 69 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 2 Queen Beds

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 34 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Club Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Shower)

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (St Johns)

Suite (St Johns) | Premium bedding, in-room safe, desk, iron/ironing board

Suite (St Johns)

  • City view
  • Sleeps 5
  • 1 King Bed

Similar properties

Lobby

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  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
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The price is CHF 155
for 1 room
includes taxes & fees
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Southbank Hotel by Marriott Jacksonville Riverwalk

About this property

Hyatt Regency Jacksonville

Eco-certified Jacksonville hotel in Downtown Jacksonville with 3 restaurants
3 restaurants, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Hyatt Regency Jacksonville offers 951 accommodations with iPod docking stations and a safe. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit and hairdryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Regency Jacksonville. During your stay, you're just a quick walk from Florida Theatre. You'll find features such as free WiFi in public areas, plus 3 restaurants and an outdoor pool.
  • Free WiFi
  • Enjoy a bite to eat at Market, a coffee shop that serves American cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 4-minute walk from Florida Theatre and 8 minutes on foot from Times-Union Center for the Performing Arts
  • Pets welcome for a fee (restrictions apply)
Hyatt Regency Jacksonville offers its guests an outdoor pool and a 24-hour fitness centre. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

You'll find a business centre on site. Event space at this hotel measures 116000 square feet (10777 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the eco-certified Hyatt Regency Jacksonville. For a fee, parking is available.

This 4-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Market – This coffee shop specialises in American cuisine and serves breakfast, lunch and light fare. Open 24 hours.
SHOR Seafood Grill – This restaurant specialises in seafood and serves breakfast, lunch, dinner and light fare. A children's menu is available. Open daily.
Tavern – This lobby lounge serves lunch, dinner and light fare. A children's menu is available. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 34 per day; includes in/out privileges)
  • Valet parking on site (USD 44 per day; includes in/out privileges)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: USD 26.95 for adults and USD 10.95 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Market
  • SHOR Seafood Grill
  • Tavern

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 116,000 square feet of conference space
  • Business centre

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 26.95 for adults and from USD 10.95 for children
  • Self-parking fee: USD 34 per day (in/out privileges)
  • Valet parking fee: USD 44 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Jacksonville
Hyatt Jacksonville Regency
Hyatt Regency Hotel Jacksonville
Hyatt Regency Jacksonville
Jacksonville Hyatt
Jacksonville Hyatt Regency
Jacksonville Regency
Regency Hyatt
Regency Jacksonville
Hyatt Jacksonville Riverfront
Hyatt Regency Jacksonville Riverfront Hotel Jacksonville
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Hotel
Hyatt Regency Jacksonville Jacksonville
Hyatt Regency Jacksonville Hotel Jacksonville

Hyatt Regency Jacksonville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 752 out of 1171 reviews
Rating 8 - Good. 229 out of 1171 reviews
Rating 6 - Okay. 84 out of 1171 reviews
Rating 4 - Poor. 54 out of 1171 reviews
Rating 2 - Terrible. 52 out of 1171 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Todd

Stayed 3 nights in Sep 2024

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Damaris

Stayed 2 nights in Oct 2024

8/10 Good

Nino, Detroit

Stayed 1 night in Oct 2024

8/10 Good

Janna

Business traveller
Liked: Amenities
It seemed like it needs a refresh. I thought the hallways had a mild unpleasant smell that they tried to cover with scent. My bathroom had a chipped counter that had been repaired. When I called the front desk the first day to say I'm allergic to down pillows, I was first told to just feel the pillows for feathers and not use those! Didn't send any new pillows. That didn't work, and I woke up stuffed up. So I called again and they brought foam pillows and replaced the down comforter.
Stayed 4 nights in Nov 2024

4/10 Poor

Helene

Travelled with group
Disliked: Cleanliness
The room was not properly cleaned for our stay. When I went to shower in the morning there was hair all over the shower wall and tub as well as a dirty used wash rag hanging from the shower rod. It was rather upsetting to discover the next day and realizing we just spent the night in a room that wasn’t cleaned.
Stayed 1 night in Nov 2024

10/10 Excellent

Dorcas Ocampo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Stacey

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Henry

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Aaron

Stayed 3 nights in Oct 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay there again!
Great location, friendly staff, helpful, and reasonably priced
Stayed 1 night in Nov 2024

10/10 Excellent

Prodyot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a beautiful river view room-
Stayed 2 nights in Nov 2024

10/10 Excellent

Lasenta

Stayed 1 night in Oct 2024

10/10 Excellent

Gregory, Tampa

Stayed 4 nights in Oct 2024

10/10 Excellent

Earl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Jess

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great one stop hotel. Was in Jacksonville for a football game.
Stayed 3 nights in Oct 2024

8/10 Good

Jari

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for an NFL game. Was in walkable distance to stadium. Very clean and nice staff. Restaurant was good too.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a few hiccups however, Savannah made everything great and got it corrected. As a business owner it's nice to see people that take pride in their work and she absolutely does. Will definitely be back to this hotel!!! Jason M
Stayed 3 nights in Nov 2024

10/10 Excellent

Alfred Wm. Schneble

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to court
Stayed 1 night in Oct 2024

6/10 Okay

Jerry

Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kent

Stayed 1 night in Oct 2024

10/10 Excellent

William

Stayed 2 nights in Oct 2024