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Springhill Suites by Marriott New Bern

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Springhill Suites by Marriott New Bern

Indoor pool
Lobby
Front of property
Studio, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, desk, blackout curtains
1 bedroom, premium bedding, desk, blackout curtains

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Laundry
    Laundry
  • Pool
    Pool
  • Air conditioning
    Air conditioning

Explore the area

Map
300 Hotel Drive, New Bern, NC, 28562
  • Tryon Palace
    5 min drive
  • New Bern Civic Theatre
    6 min drive
  • Pepsi Museum
    6 min drive
  • New Bern, NC (EWN-Coastal Carolina Regional)
    10 min drive

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, desk, blackout curtains

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Studio, Multiple Beds, Non Smoking (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Studio, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, desk, blackout curtains

Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Candlewood Suites New Bern, an IHG Hotel

Pet-friendly
Parking included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (557)
The price is CHF 129
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Candlewood Suites New Bern, an IHG Hotel

About this property

Springhill Suites by Marriott New Bern

Suburban hotel with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a meeting room are on-site. Housekeeping is available on request.
Springhill Suites by Marriott New Bern offers 109 accommodations with iPod docking stations and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Springhill Suites by Marriott New Bern. During your stay, you'll be close to Tryon Palace. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 4-minute drive from Goshen Medical Center New Bern and 5 minutes from Tryon Palace
Springhill Suites by Marriott New Bern offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. The business-friendly Springhill Suites by Marriott New Bern also features a picnic area, coffee/tea in common area, and laundry facilities. Free self parking is available.

This 3-star New Bern hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 3:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after 3:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Hotel New Bern
Springhill Suites Marriott New Bern
Springhill Suites New Bern
Springhill Suites By Marriott New Bern Hotel New Bern
Springhill Suites Marriott New Bern Hotel
Springhill Suites by Marriott New Bern Hotel
Springhill Suites by Marriott New Bern New Bern
Springhill Suites by Marriott New Bern Hotel New Bern

Springhill Suites by Marriott New Bern Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 911 reviews" "
Rating 8 - Good. 219 out of 911 reviews" "
Rating 6 - Okay. 58 out of 911 reviews" "
Rating 4 - Poor. 23 out of 911 reviews" "
Rating 2 - Terrible. 19 out of 911 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rosemarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Princess

Liked: Cleanliness, staff & service, property conditions & facilities
The Springhill Marriott front desk area was clean and inviting. The room I had was very disappointing to be a Suite. The beds didnt appear to be freshly made. We had no tissues, 1 bar soap and 1 towelette and the TV didn't work. Never experienced this in a suppose to be upscale Marriott.
Stayed 1 night in Aug 2024

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Abby

Stayed 2 nights in Aug 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Denise

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in town for a family reunion had 4 rooms total ages 6 months to 17. The breakfast was hot and filling perfect for our group. The pool stays open till 11 I think that's the latest we ever had a pool open on our hotel stays. Even had cake and ice cream for my son's 11th b'day in the lobby. We all agreed the coffee was not the best if we had to find something wrong. Great hotel great experience!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay in New Bern
The room was not ready at the check-in time. Check-in was 4:pm, I did not check-in until almost 5:30. They are short staffed at the hotel. The desk attendant was very gracious and kept apologizing. The manager on duty was lackadaisical at best. The ottoman in the room had obvious food stains. I made sure to advise them so we wouldn't be held responsible.
Stayed 2 nights in Jul 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Paul

Stayed 1 night in Jul 2024

10/10 Excellent

stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was not cleaned while i was out
Stayed 2 nights in Jul 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Richie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms and breakfast was busy but good
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
A convenient location for July 4th festivities and a clean, quiet place to stay after! Will stay here again when we are New Bern!
Stayed 1 night in Jul 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel top notch staff great location
Stayed 1 night in Jun 2024

8/10 Good

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a well managed property from check in the breakfast and everything in between. This location is great as it’s so close to the town center of New Bern.

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Help people clean
Stayed 1 night in Jun 2024

6/10 Okay

Kim

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Property is convenient to New Bern and the summer camps. Overall property is great, but the bathrooms need some attention (slow drains, dirty showers). Some of our linen was stained.
Stayed 2 nights in Jun 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Was very good, would recommend but since we didn’t know the area, we would stay closer to town next time. Only complaint we had was the TV remote and the channel descriptions were all wrong. Didn’t watch much anyway so wasn’t a big deal. Overall it was fine.
Stayed 1 night in Jun 2024

10/10 Excellent

Troy, Porter

Stayed 1 night in Jun 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

2/10 Terrible

LINDA

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024