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4.0 out of 5

"Our only bad experience of this hotel was the General Manager who was quite rude to us on NYE. He sappears to be quite arrogant and full of himself, a ... " More

By Machine on Fri 03 Jan 2014

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Club Suite, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Room, Multiple Beds, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 3 Max

Grand Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Room, 1 King Bed, Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 Bedroom, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Presidential Suite, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at The Ritz-Carlton Jakarta, Mega Kuningan, you're just a quick walk from Golden Triangle. Features include free WiFi in public areas, plus 2 restaurants and a full-service spa.

  • Free WiFi and wired Internet
  • Enjoy a bite to eat at Asia Restaurant, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to body treatments, reflexology or facials at The Ritz-Carlton Spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 10 minutes by foot from Lotte Shopping Avenue and a 3-minute drive from Setiabudi One
  • Airport shuttle service available for a fee

The Ritz-Carlton Jakarta, Mega Kuningan ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for The Ritz-Carlton Jakarta, Mega Kuningan

Couples (1)
4 out of 5

Arrogant and rude General Manager

Our only bad experience of this hotel was the General Manager who was quite rude to us on NYE. He sappears to be quite arrogant and full of himself, and his position no doubt, so you'll have a great stay if you avoid him, as the rest of the staff are lovely!

Posted by on 3 Jan 2014

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About the The Ritz-Carlton Jakarta, Mega Kuningan

Location Jl. DR. Ide Anak Agung Gde Agung, Jakarta, Jakarta 12950

Property Features

The Ritz-Carlton Jakarta, Mega Kuningan offers its guests a full-service spa, an outdoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 17222 square feet (1600 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the luxury The Ritz-Carlton Jakarta, Mega Kuningan. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 5-star Jakarta hotel is smoke free.

  • 318 guestrooms or units
  • 26 levels
  • 2 dining venues
  • Conference rooms
  • 17222 sq ft of conference space
  • 1600 sq. m of conference space
  • Built in 2005
  • Deli
  • Kid's club (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: Kuningan Station (1.6 km / 1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Ritz-Carlton Jakarta, Mega Kuningan offers 318 air-conditioned accommodations with DVD players and minibars. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and espresso makers. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries. This Jakarta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Fridge
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate bath and shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

Asia Restaurant – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.

Lobo & Juno – This restaurant specialises in modern European cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Ozone – On-site bar. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Guests aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Golf driving range on site
  • Golfing nearby
  • Fitness classes on site

Spa Services

The Ritz-Carlton Spa has 19 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 19
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 17

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The Ritz-Carlton Jakarta, Mega Kuningan offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 1000000.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at The Ritz-Carlton Jakarta, Mega Kuningan

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Long-term renters welcome

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. Long-term renters welcome. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Car recommended
  • UnionPay
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 157300 per person
  • Airport shuttle fee: IDR 682000 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: IDR 100000 per day
  • Rollaway bed fee: IDR 1000000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Jakarta Ritz-Carlton
  • Mega Kuningan Ritz-Carlton
  • Ritz-Carlton Jakarta Kuningan
  • Ritz-Carlton Jakarta Mega Kuningan
  • Ritz-Carlton Kuningan
  • Ritz-Carlton Kuningan Jakarta
  • Ritz-Carlton Mega Kuningan
  • Ritz-Carlton Mega Kuningan Hotel
  • Ritz-Carlton Mega Kuningan Hotel Jakarta
  • Ritz-Carlton Mega Kuningan Jakarta
  • Ritz-Carlton Jakarta Mega Kuningan Hotel
  • Jakarta Ritz Carlton
  • Ritz-Carlton Jakarta Hotel Jakarta
  • Ritz Jakarta
  • The Ritz-Carlton Jakarta, Mega Kuningan Hotel
  • The Ritz-Carlton Jakarta, Mega Kuningan Jakarta
  • The Ritz-Carlton Jakarta, Mega Kuningan Hotel Jakarta

You should know

  • Pool access available from 6:00 AM to 9 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.