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RACV Torquay Resort

5.0 star property

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Photo gallery for RACV Torquay Resort

Front of property – evening/night
Steam room, Turkish bath/hammam, body treatments, hydrotherapy
Interior
Property grounds
Ocean View Room | Minibar, in-room safe, soundproofing, iron/ironing board

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
1 Great Ocean Road, Jan Juc, VIC, 3228
  • Torquay Golf Club
    ‪1 min walk‬
  • Torquay Beach
    ‪3 min drive‬
  • Bell's Beach
    ‪8 min drive‬
  • Melbourne, VIC (AVV-Avalon)
    ‪47 min drive‬

Room options

View all photos for Golf View Room

Golf View Room | Minibar, in-room safe, soundproofing, iron/ironing board

Golf View Room

  • Golf view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Ocean View Room

Premium Ocean View Room | Minibar, in-room safe, soundproofing, iron/ironing board

Premium Ocean View Room

  • Ocean view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Ocean View Room

Ocean View Room | Minibar, in-room safe, soundproofing, iron/ironing board

Ocean View Room

  • Ocean view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Ocean Spa Suite

Ocean Spa Suite | Minibar, in-room safe, soundproofing, iron/ironing board

Ocean Spa Suite

  • Ocean view
  • 73 sq m
  • Sleeps 4
  • 1 King Bed

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View from property

The Sands Torquay

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (450)
The price is CHF 122
for 1 room
includes taxes & fees
8 Jun - 9 Jun
The Sands Torquay

About this property

RACV Torquay Resort

Stylish beach retreat with indoor pool
Pamper yourself with a visit to RACV Torquay Resort's full-service spa, practise your swing on the golf course or catch some rays at the nearby beach.
RACV Torquay Resort offers 92 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. 42-inch flat-screen televisions come with digital channels and pay-per-view films.

Bathrooms include a separate bath and shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts and a health club. An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, One Spa. Services include facials, body wraps, body treatments and manicures and pedicures. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.
Our customers tell us that they can't get enough of the helpful staff at RACV Torquay Resort. During your stay, you're just a quick walk from Torquay Golf Club. You'll find features such as free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine and golf course views while dining at Number One
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to manicures and pedicures, body treatments or body wraps at One Spa
  • Services include supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes a golf course, 2 outdoor tennis courts and a gym
  • Steps from Torquay Golf Club and a 2-minute drive from Torquay Central Farmers Market
RACV Torquay Resort offers its guests a full-service spa, a golf course, and outdoor tennis courts. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and a meeting room. An indoor pool, a children's pool, and a health club are also featured at the luxury RACV Torquay Resort. Self parking is free.

This 5-star Jan Juc hotel is smoke free.

Number One – Overlooking the golf course, this restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
Whites Paddock – Overlooking the golf course, this bistro serves lunch and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hardings Lounge
  • Number One
  • Whites Paddock

Things to do

  • 18-hole golf course
  • 2 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Golf
  • Golf driving range
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 66.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 66.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

RACV Resort Torquay
RACV Torquay Resort Jan Juc
RACV Torquay Resort
Resort Torquay
Torquay RACV
Torquay RACV Resort
Torquay Resort
Torquay Resort RACV
RACV Torquay Resort Victoria
RACV Resort
RACV Torquay Jan Juc
RACV Torquay Resort Hotel
RACV Torquay Resort Jan Juc
RACV Torquay Resort Hotel Jan Juc

RACV Torquay Resort Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 433 out of 540 reviews
Rating 8 - Good. 81 out of 540 reviews
Rating 6 - Okay. 15 out of 540 reviews
Rating 4 - Poor. 6 out of 540 reviews
Rating 2 - Terrible. 5 out of 540 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Very large room, huge bathroom. Buffet breakfast not as good as the other Racv’s in VIC, only 2 speckled brown bananas available no baked beans just overall. The cheeses and unpeeled fruit looked old and uninviting. Scrambled eggs milky. Etc just basic and not appealing. It’s their concept but imagine if the resorts had outdoor pools wow
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and quiet place, it’s good for weekend getaway .
Stayed 1 night in Feb 2025

10/10 Excellent

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything to enjoy in your stay at the RACV Resort. Beautiful challenging golf course, feelings only open sea views bring, striking architecture compliment by professional and friendly staff.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort for family holiday has spa pool and game room to entertained.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really did not know what to expect here but was VERY pleasantly surprised. The hotel itself is set on the Torquay golf course and has tremendous long views all the way to the ocean. The hotel is very contemporary and efficient. The rooms are quite spacious and the bath areas are nice. A great location for us to kick off our drive along the Great Ocean Road. Breakfast and Dinner service were very good and the Gym and pool areas were far above what would be expected for a hotel this size. Highly recommended 👍
Stayed 1 night in Jan 2025

8/10 Good

Archana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff were awesome. Check in was 2pm, We arrived 12pm and was given our keys plus informed of all that was on offer. Can say have travelled most places in the world & never have we experienced such a welcome. Thank you.
Stayed 1 night in Jan 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Michaela

Stayed 2 nights in Dec 2024

10/10 Excellent

Jonathan

Stayed 1 night in Nov 2024

8/10 Good

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice contemporary golf resort rooms were nice and property is excellent decor and architecture was nice.
Stayed 1 night in Oct 2024

6/10 Okay

Muamet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The good: Clean, quiet, very good amenities, pool gym, car chargers (paid) etc. and very professional and helpful staff. Breakfast w,as nice too The bad: Bed mattress was absolutely terrible, about 5years past its due by date. A real shame, as it really affected the quality of our stay. Room cleaners didnt arrive until 3.45pm at which time we had the baby asleep and the do not disturb sign up. A card was left to say call reception before 2pm if you want the room clean/service that day. The cleaning staff themselves were super friendly though, clearly not enough staff to perform the service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and well located
Stayed 1 night in Oct 2024

10/10 Excellent

Neisha

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Suleyman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Christine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was apt better than I expected. Thank you! We will be back!
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

FRANK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean resort, including the rooms.
Stayed 3 nights in Aug 2024

10/10 Excellent

Vincent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing architecture Amazing atmosphere
Stayed 1 night in Aug 2024

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Bernadeta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff were very welcoming Room large size and clean Great buffet breakfast
Stayed 1 night in Aug 2024