2/10 Horrible
Pablo S.
25 mars 2025
Les points faibles : Propreté
Nightmare Stay
We checked in very late, as our flight didn’t land until 10:30 PM. After arriving at the apartment, we were all exhausted from traveling all day. We quickly threw our bags down and went straight to bed. The next morning, we woke up early, eager to explore the Big Apple. We walked around all day and returned to the apartment around 7 PM.At that point, my youngest daughter came running, screaming that there was a rat in her room. I rushed to her room but didn’t see anything. As I was looking around, I heard my wife from the kitchen scream, "Rat!" I’m not sure if it was the same one my daughter saw or a different one.I immediately reached out to the host through the VRBO app but received no response. I then texted and called the number listed in the contract, but again, no response. By 8 PM, we were all exhausted from walking around all day, so we decided to sleep all four of us together on one mattress, as our kids were frightened. My plan was to wake up early the next morning and find a solution before leaving the apartment, as we had a day planned with tickets we couldn’t miss.Finally, the host responded, but his message was brief: "We will arrange for an exterminator tomorrow." There was no apology or empathy for the situation we were in. Keep in mind, we’d been there for less than 20 hours when this happened.I told him we couldn’t wait another day to resolve the issue.Unfortunately theres a character limit on this and wont let me share the nightmare this Host puts us th
Pablo S.
Séjour de 4 nuits en mars 2025