6/10 – Okay
Derek W.
3. Sept. 2024
Gut: Sauberkeit
Check in process was nerve wracking
Maui is paradise. Unit as advertised although I could not see 6 people occupying for any length of time. Only 2 chairs at a bar for dinner (no table) and 2 chairs at Bistro table on patio. Perfect for my 2. The difficulty was communication. I have rented from VRBO several times successfully. This experience was difficult.
I "contacted" host 1 week prior to check-in just to touch base. No response. VRBO generic info said I would receive final details 3 days before check in. 3 days before - no news. I "contacted" host again. No response. 1 day before travel "contacted" host with plea to please respond. No response. I called the condo directly. They had no record of VRBO confirmation # but said they found my name after several tries and gave me a different conf#. Later Host respond they would send info soon. awaiting check out. We traveled 15 hours on wing and prayer. We arrived. Condo desk person had no record of either conf#. Condo Mgr called at home but no help. Private rental with no records of who they might rent to. Contacted host from front desk who said an email was sent from Oracode. Frantic email search found the details needed had been sent 2 hours before check in (1:02pm day of) from some unknown (spam) address "dormakaba". Bottom line. The unit number given and door code worked. It just created unnecessary angst. I would not rent from this host again
Derek W.
Aufenthalt von 10 Nächten im August 2024