This condo was at a great location on the North Shore. It was clean, well decorated, very large, and had a very well supplied kitchen.
We got there around 6pm. We had to dial a code at the gate to be let in. No one answered. In fact, there was a line of guests at the gate waiting to get in as well. It was very unsettling. I tried texting and calling and got no response. Eventually, we got in.
Although nice, the unit had several problems. The guest tub faucet was completely broken. No water came out and the handle was broken. The front & upstairs windows louvers did not close properly. In fact, the downstairs one had broken louvers on the floor. And the screens on these louvers windows did not seal the windows properly. So we got some disturbing bugs including a very large cockroach. The AC units in the bedrooms barely worked. It never got very cold. Someone put the bathroom mats in the washer and drier. They were still in the dryer when we got there and the rubber parts disintegrated. So when we washed our clothes, they were covered in little rubber bits.
When we reached out via text, it took a good while to get a response,and what we got was a fairly automated response offering to fix. But the issues were significant enough we felt it would be very disruptive to have them come while we were there.
I hope all the issues are resolved for the next guest because it is an otherwise good unit.