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Crowne Plaza Kansas City Downtown by IHG

4.0 star property

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Photo gallery for Crowne Plaza Kansas City Downtown by IHG

Exterior
Exterior
Exterior
Exterior
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Pet-friendly
  • Gym

Explore the area

Map
1301 Wyandotte St, Kansas City, MO, 64105
  • Municipal Auditorium
    ‪1 min walk‬
  • Arvest Bank Theatre at the Midland
    ‪2 min walk‬
  • Kansas City Convention Center
    ‪2 min walk‬
  • Kansas City, MO (MKC-Charles B. Wheeler Downtown)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Mobility Accessible (Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Mobility Accessible (Roll-In Shower)

  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, City View

  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room

  • 29 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Queen Beds (High Floor)

Combined shower/bathtub, free toiletries, hair dryer, towels

Premium Room, 2 Queen Beds (High Floor)

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View (High Floor)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, City View (High Floor)

  • 58 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Pillow-top beds, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Crowne Plaza Kansas City Downtown by IHG

Hotel with free local shuttle, steps from Kansas City Convention Center
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a 24-hour business centre, a coffee shop/cafe and self parking.
Crowne Plaza Kansas City Downtown by IHG offers 385 accommodations with a safe and free newspapers. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Kansas City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Kansas City Downtown by IHG. During your stay, you're just a quick walk from T-Mobile Center. Features include free WiFi in public areas and a free area shuttle, plus a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at The Depot
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Kansas City Convention Center and 7 minutes on foot from T-Mobile Center
  • Free local-area shuttle service
  • Dogs welcome for a fee
Crowne Plaza Kansas City Downtown by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 10 meeting rooms. Event space at this hotel measures 157314 square feet (14615 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Crowne Plaza Kansas City Downtown by IHG. A free area shuttle within 3.0 mi is available. For a fee, parking is available.

This 4-star Kansas City hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
The Depot – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.
The Rail – On-site bar. Open daily.
Full Steam – This coffee shop only serves breakfast. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 mi
  • Area shuttle
  • Covered parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Full Steam
  • The Depot
  • The Rail

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Free cot
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 157,314 square feet of conference space
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 21 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 5 to 15 per person
  • Covered self-parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in July and close in September.
  • Up to 4 children aged 21 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Kansas City Downtown Hotel
Crowne Plaza Hotel Kansas City Downtown
Crowne Plaza Kansas City Downtown
Crowne Plaza Kansas City
Kansas City Crowne Plaza

Crowne Plaza Kansas City Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 506 out of 1000 reviews
Rating 8 - Good. 265 out of 1000 reviews
Rating 6 - Okay. 108 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 46 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Cody

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nicklous

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stars!
We had a great stay! The area felt safe and secure, the room was spacious and clean, and we had a great view of downtown.
Stayed 1 night in Nov 2024

4/10 Poor

Carrie, Munich

Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

SSNanthavarman, Dallas

Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i did not like was that on the morning of check out our key card stopped working for the garage and elevators at 10am and check out was at 12pm
Stayed 1 night in Nov 2024

6/10 Okay

Christy

Seems a bit rundown hallways and elevators are grimy. Not much room in lobby to congregate
Stayed 3 nights in Nov 2024

8/10 Good

Rebecca

Stayed 1 night in Nov 2024

10/10 Excellent

MICHAEL

Stayed 1 night in Oct 2024

10/10 Excellent

Troy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was walking distance to T-Mobile Center, with lots of dining choices very close.
Stayed 1 night in Sep 2024

6/10 Okay

Shawn

Liked: Staff & service
Just a surrounding and being downtown
Stayed 1 night in Oct 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Theodore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wish I could *leave* parking without a room key. After checking out I couldn't get out of the garage without help.
Stayed 1 night in Oct 2024

6/10 Okay

Rosa

Stayed 2 nights in Sep 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly friendly. They got us checked in and in our room within minutes of entering the front door. The restaurant was good and convenient being onsite. The breakfat package was absolutely great. The food and server were definitely A list.
Stayed 1 night in Oct 2024

10/10 Excellent

Christina

Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Double charged me and ignores emails to rectify it
Great location , great hotel , great everything . However when you check in there , double check they received payment , been double charged by hotels.com which I got a deal rate from , and a room night directly from the hotel at full charge . Emails to rectify this are being ignored for refund despite many attempts . Buyers beware
Stayed 1 night in Oct 2024

6/10 Okay

Wesley

Travelled with partner
Liked: Cleanliness, staff & service
The elevator access from the parking garage was terrible for 25 floors. Had to wait 10 minutes for an elevator. The shower felt the subfloor below it was rotten as my wife felt like she was going fall through.
Stayed 1 night in Oct 2024

2/10 Terrible

Royal

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room had expired food in the fridge, trash under the bed and chairs, used towels on the back of the bathroom door, light on wall would flicker on and off whether the switch was flipped or not(sleeping was not fun), and the gross of the gross, someone’s ripped underwear under the sink. When we tried to talk to someone at the hotel they said we had to talk Expedia, when we connacted Expedia they said the hotel should have given us a refund from their end. We had three rooms, this one was GROSS the other two were normal. We don’t normally complain, these issues seemed to stack. We were extremely frustrated that neither the hotel nor Expedia were able make it right for us.
Stayed 1 night in Oct 2024

6/10 Okay

Ryan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was amazing and the staff was incredible! 10/10
Stayed 2 nights in Oct 2024