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Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel

Exterior
Indoor pool
Standard Room, Multiple Beds (Wet Bar) | In-room safe, desk, blackout curtains, iron/ironing board
Suite, 1 King Bed with Sofa bed | Room amenity
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Hot tub
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Gym
    Gym

Explore the area

Map
19901 E Valleyview Pkwy, Independence, MO, 64057
  • Cable Dahmer Arena
    14 min walk
  • Centerpoint Medical Center
    3 min drive
  • Midwest Genealogy Center
    6 min drive
  • Kansas City, MO (MCI-Kansas City Intl.)
    37 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Comm, Mobility)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, Multiple Beds (Wet Bar)

Standard Room, Multiple Beds (Wet Bar) | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, Multiple Beds (Wet Bar)

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication, Mobility)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 30 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Mobility)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication, Mobility)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel

Hotel in Independence with free breakfast and 24-hour fitness centre
This hotel features an indoor pool, a 24-hour fitness centre and Access to hot tub. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel offers 91 air-conditioned accommodations with a safe and free newspapers. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

This Independence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel. During your stay, you'll be within walking distance of Cable Dahmer Arena. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 11 minutes by car from Arrowhead Stadium and 11 minutes from Kauffman Stadium
  • Pets welcome for a fee
Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served. Event space at this hotel measures 225 square feet (21 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel. Free self parking is available.
Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 225 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per night (maximum USD 75.00 per stay), plus a deposit of USD 75.00 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 25 per night (maximum USD75.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Independence-Kansas City
Holiday Inn Express Independence-Kansas City
Holiday Inn Express Hotel Independence-Kansas City
Holiday Inn Express Independence-Kansas City
Holiday Inn Express Hotel Suites Independence Kansas City
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Inn Express Hotel Suites Independence Kansas City

Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 422 out of 730 reviews" "
Rating 8 - Good. 187 out of 730 reviews" "
Rating 6 - Okay. 68 out of 730 reviews" "
Rating 4 - Poor. 31 out of 730 reviews" "
Rating 2 - Terrible. 22 out of 730 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

don

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was not the one that was requested. The beds were some of the most uncomfortable beds I have ever experienced. The room had poor lighting. The floor was dirty when we checked in. The bathroom door was hung wrong on the door frame and a nightmare to lock. This was nowhere close or even resembled the standards of previous Holiday Inns, I have stayed in. Would not stay here again.
Stayed 6 nights in Aug 2024

4/10 Poor

Michael

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
For $200 a night, you would expect little things like ice machines to operate, 2 out of 3 on the property were not operable. Tried to use the washer and dryer, washer worked, the dryer would heat, but not dry anything, my suspicion is the vent is clogged.
Stayed 2 nights in Aug 2024

6/10 Okay

Shawn

Travelled with family
Disliked: Property conditions & facilities, room comfort
No hot water for showers asked front desk couldn’t really give an answer. Breakfast was cold ran out of coffee to get another pot going was taking forever. Only one person running the kitchen was too much for him with the huge crowd in the motel in for the game
Stayed 2 nights in Aug 2024

8/10 Good

Roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area!
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and property was nice.
Stayed 2 nights in Aug 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we had a very good stay at the hotel. Upon our arrival, the front desk person was very friendly and helpful. The room was very clean and spacious, bed was comfortable (with a lot of pillows too), and adequate amount of towels. The hot breakfast in the morning was very good with a wide variety of choices. Location was great for getting to game at Kauffman stadium and several restaurants/bars nearby. The only negatives I say were that the walls are not very soundproof so you could sometimes hear noise in the next door and overhead rooms, the shower took a long time for the water to get warm, and because we were in a room close to the elevator, you could hear the noise and activity from the elevator, but these were just minor inconveniences and nothing that would take away from our overall experience at the hotel. We would definitely stay here again!
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The customer service was good! The building could use some work. The water regularly went ice cold. Not great when people need to shower. Also when the corner of the bed was sat on, the whole bed tipped!
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and amenities.
Stayed 1 night in Aug 2024

10/10 Excellent

Ciera

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
It was very nice took my baby there to celebrate birthday
Stayed 1 night in Aug 2024

10/10 Excellent

Kaci

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Cheryl

Stayed 1 night in Jul 2024

6/10 Okay

Jerry

Travelled with partner
The rooms are super nice and clean but the hallways are kind of old and dingy ,the ice machines didn’t work on the top two floors. The breakfasts were very good.
Stayed 2 nights in Jul 2024

2/10 Terrible

Matt

Stayed 1 night in Jul 2024

10/10 Excellent

Brennan

Liked: Cleanliness, staff & service, property conditions & facilities
10/10. Will be back.
Stayed 1 night in Jul 2024

10/10 Excellent

Jeannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wa nice
Stayed 1 night in Mar 2024

4/10 Poor

Jennifer

Stayed 2 nights in Jul 2024

10/10 Excellent

Christina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place friendly staff
Stayed 7 nights in Jul 2024

8/10 Good

Adrian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Tub and sink barely drained. Bathtub finish peeling off. Very good breakfast and staff was very good.
Stayed 3 nights in Jul 2024

10/10 Excellent

MARK

Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and accommodating.
Stayed 1 night in Jul 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jessica

Stayed 2 nights in Apr 2024

4/10 Poor

Jenny, Raytown

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was horrible and it was so NOISY that I could not sleep.The room itself was really nice and clean and the staff was very friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Jaffeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was good, but, we had a first floor one that was right next to the parking lot, and people would congregate out there sometimes after 10 pm.
Stayed 5 nights in Jun 2024