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Unico Hotel Riviera Maya - Adults Only - All Inclusive

5.0 star property
VIP Access

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Down duvets, free minibar, in-room safe, individually decorated
Property video
Reception
3 outdoor pools, pool loungers
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Manzana 22 Carretera Chetumal-Pto Juare, Km 260, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪9 min drive‬
  • Place, Cenote Cristalino
    ‪9 min drive‬
  • Place, Akumal Beach
    ‪12 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Pure Wellness Alcoba

View from room

Pure Wellness Alcoba

  • 58 sq m
  • Sleeps 2
  • 1 King Bed
  • Partial sea view

View all photos for Alcoba Swim-up Pool - King Bed

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Swim-up Pool - King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Garden view

View all photos for Estancia Suite - Tropical View

View from room

Estancia Suite - Tropical View

  • 118 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Partial sea view

View all photos for Alcoba Ocean Front - Queen Beds

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Ocean Front - Queen Beds

  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Ocean view

View all photos for Alcoba Ocean View - King Bed

View from room

Alcoba Ocean View - King Bed

9.4 out of 10
Exceptional
(27 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Estancia Suite - One Bedroom Ocean View

Down duvets, free minibar, in-room safe, individually decorated

Estancia Suite - One Bedroom Ocean View

10.0 out of 10
Exceptional
(1 review)
  • 118 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Alcoba Ocean Front - King Bed

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Ocean Front - King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Estancia Suite - Two Bedroom Ocean View

Down duvets, free minibar, in-room safe, individually decorated

Estancia Suite - Two Bedroom Ocean View

  • 176 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 King Bed
  • Ocean view

View all photos for Alcoba Tropical View - King Bed

Alcoba Tropical View - King Bed | Down duvets, free minibar, in-room safe, individually decorated

Alcoba Tropical View - King Bed

9.8 out of 10
Exceptional
(12 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Garden view

View all photos for Alcoba Ocean View - Queen Beds

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Ocean View - Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Ocean view

View all photos for Room, 1 King Bed, Ocean View (Alto Alcoba)

View from room

Room, 1 King Bed, Ocean View (Alto Alcoba)

10.0 out of 10
Exceptional
(3 reviews)
  • 58 sq m
  • Sleeps 2
  • 1 King Bed
  • Sea view

View all photos for Room, 1 King Bed, Ocean View (Alto Panoramic)

Down duvets, free minibar, in-room safe, individually decorated

Room, 1 King Bed, Ocean View (Alto Panoramic)

8.0 out of 10
Very good
(1 review)
  • 58 sq m
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Alcoba Tropical View - Queen beds

Down duvets, free minibar, in-room safe, individually decorated

Alcoba Tropical View - Queen beds

  • 58 sq m
  • Sleeps 4
  • 2 Double Beds
  • Garden view

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About this property

Unico Hotel Riviera Maya - Adults Only - All Inclusive

Adults-only beachfront resort with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Unico Hotel Riviera Maya - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
Unico Hotel Riviera Maya - Adults Only - All Inclusive offers 448 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and espresso makers. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

3 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Esencia Wellness. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Unico Hotel Riviera Maya - Adults Only - All Inclusive. During your stay, you'll be close to Akumal Beach. You'll find features such as free WiFi in public areas and free valet parking, plus 3 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Mexican cuisine at Cueva Siete, one of the property's 5 restaurants and 6 bars/lounges
  • Take a swim in the 3 outdoor pools or soak in the hot tub
  • Treat yourself to body treatments, body scrubs or deep-tissue massages at Esencia Wellness
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 11 minutes by car from Akumal Beach and 10 minutes from Puerto Aventuras Marina
Some rates at Unico Hotel Riviera Maya - Adults Only - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Unico Hotel Riviera Maya - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This luxury resort also offers a hot tub, a steam room and a fitness centre. Free self parking and valet parking are available.

This 5-star Kantenah resort is smoke free.

Cueva Siete – This restaurant specialises in Mexican cuisine.
Mi Carisa – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Mura House – This restaurant specialises in Japanese cuisine and only serves dinner. Open daily.
20.87 Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
AVEC – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Unico Hotel Riviera Maya - Adults Only - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorised water sports are included.

Entertainment

On-site live performances

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 2 swim-up bars
  • 3 poolside bars
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 20.87 Restaurant
  • AVEC
  • Cueva Siete
  • Mi Carisa
  • Mura House

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Art gallery
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Sauna
  • Steam room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift

More

  • 10 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Unico Hotel Riviera Maya Solidaridad
Unico Riviera Maya Solidaridad
UNICO 20 87 Hotel Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adults All Inclusive Kantenah
UNICO 20 87 Riviera Maya Adul
Unico Riviera Maya Inclusive
Unico Hotel Riviera Maya Adults Only
Unico Hotel Riviera Maya Adults Only All Inclusive
UNICO 20 87 Hotel Riviera Maya Adults Only All Inclusive
Unico Hotel Riviera Maya - Adults Only - All Inclusive Resort
Unico Hotel Riviera Maya - Adults Only - All Inclusive Kantenah

Unico Hotel Riviera Maya - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 693 out of 1002 reviews
Rating 8 - Good. 167 out of 1002 reviews
Rating 6 - Okay. 88 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Lyndon

Stayed 5 nights in Oct 2025

10/10 Excellent

Alexander

Stayed 3 nights in Oct 2025

10/10 Excellent

Gia Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was very friendly and welcoming. I felt well taken care of from the moment I walked in until the moment I checked out.
Stayed 6 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was 10/10!
Stayed 4 nights in Oct 2025

10/10 Excellent

Kishma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at Unico Hotel Riviera Maya, and I can confidently say it was an exceptional experience. The service was outstanding, deserving a solid 10/10; the staff were incredibly friendly and attentive, making me feel welcome throughout my stay. The rooms were impeccably clean and comfortable, providing a perfect retreat after a day of exploring. I particularly enjoyed the amenities offered, including a beautiful pool and excellent in-room service. The concierge was always available to assist with any requests, ensuring a seamless experience. The dining options were a highlight, with a variety of flavorful dishes. Each meal was a delight, and the atmosphere was perfect for a relaxing getaway. The location of the hotel is very scenic and quiet, making it an ideal spot for adults looking to unwind. Overall, I highly recommend Unico Hotel Riviera Maya for anyone seeking a luxurious and peaceful escape in Mexico.
Stayed 5 nights in Oct 2025

10/10 Excellent

Eric

Stayed 2 nights in Oct 2025

10/10 Excellent

Dee Angela Renee Plummer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Spa was fantastic! Luis was also extremely helpful! My husband and I enjoyed the restaurants. The people upstairs were very loud. That was the only thing that was terrible. They seemed to stomp all day and all night. It was hard to sleep.
Stayed 4 nights in Oct 2025

10/10 Excellent

Kendra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was amazing, room was gory
Stayed 4 nights in Oct 2025

10/10 Excellent

Naking Cole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I arrived, the service was outstanding. The check-in process was smooth and welcoming, and the staff went above and beyond to make sure I had everything I needed. The room was spotless, spacious, and beautifully designed, with a super comfortable bed and great amenities. What stood out most was the attention to detail and genuine hospitality from the entire team. I’ve stayed in many hotels, but this one truly sets the standard. Highly recommend and can’t wait to return! My concierge was Manuel, who helped me with my bookings and any concerns.
Stayed 7 nights in Sep 2025

10/10 Excellent

Mandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was stunning and the restaurants were all incredible; we kept debating which restaurant was our favourite and we kept changing our minds because they all wow-ed us in different ways. We loved the adults-only and calm atmosphere of the resort, but there was enough energy around the pools and bar to keep the place lively. The quality of the 24 room service food exceeded all expectations, and we loved lounging on our balcony every morning, enjoying the view of the pools and beach, with our fresh pressed juices and coffee and breakfast. Our favourite perk about Unico 2087 is probably their personalized host service, where they pair each party with a host who texts you daily to help you set up reservations, sort out anything you need in your rooms, provides information on activities or fun things happening around the resort, and checks in regularly to ensure there’s nothing amiss. Our host, Karla, was so incredibly lovely and she made us feel so pampered throughout our week’s stay. She made all our dinner reservations from day one so we would never have to worry about anything, and answered all our questions. She learned our likes and dislikes and made recommendations accordingly. She helped us organize room service mixology sets so we could bartend in our own room.
Stayed 7 nights in Sep 2025

10/10 Excellent

April Genesis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, quality food & exceptional service!
Stayed 5 nights in Oct 2025

10/10 Excellent

Adrian Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet stay in a beautiful hotel focused on customer experiences. Enjoyed time on the deck with my travel partner.
Stayed 5 nights in Oct 2025

10/10 Excellent

Dimithri Patrick

Stayed 6 nights in Sep 2025

8/10 Good

Zian

Stayed 5 nights in Sep 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Unico was incredible.
Stayed 5 nights in Sep 2025

2/10 Terrible

Clement

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Go somewhere else
Stayed 2 nights in Sep 2025

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, amazing staff!
Stayed 3 nights in Sep 2025

6/10 Okay

Luis

Travelled with partner
Liked: Staff & service
UNICO was a bit of a letdown. We chose it for a birthday celebration, expecting to be amazed, but unfortunately that was not the case. On the positive side, the staff was wonderful. Our butler Tony was excellent, and our housekeeper Felicita took great care of us. We had no complaints about their service and they were truly the highlight of our stay. Where things fell short was with the property itself. We were surprised to learn UNICO only opened in 2017 because some areas look much older. The resort is in need of better maintenance and more attention to cleanliness, especially in the pools, hallways and elevators. Another disappointment was the limited dining options during the day, since the only choices for breakfast and lunch were the buffet and the poolside food for lunch. The biggest disappointment was the sales pressure. If you attend their presentation, be prepared because the sales approach is extremely aggressive. After our initial meeting we politely said no thank you, yet three more people approached us trying to sell the same thing. Even after completing a survey at the hotel and expressing how uncomfortable the experience was, the manager still pushed us to buy a membership. Overall the staff’s hospitality was excellent, but the resort itself, the lack of dining variety during the day, and the high-pressure sales tactics made our stay less enjoyable than we had hoped.
Stayed 4 nights in Sep 2025

10/10 Excellent

Marco A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room staff spa océan view
Stayed 6 nights in Sep 2025

8/10 Good

Samantha, Ealing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, amazing service. Food was average
Stayed 4 nights in Sep 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the pool. Tony was excellent to us. The food was really good. We will come back
Stayed 6 nights in Sep 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and safe. So relaxing. Very small and intimate. We loved the cleanliness and restaurants - but most of all the staff. Jorge who was assigned to us worked every day to make sure our stay was great and our bell service was on time and our transfers were done. We will be back and are looking forward to it!
Stayed 4 nights in Sep 2025

10/10 Excellent

Anila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the resort, food and staff. Fernando was our personal host & was so great to me and my guests. They really make your stay worthwhile. I went for my mom’s 50th birthday and they really made it special. I would definitely visit this resort again and their other hotels.
Stayed 5 nights in Sep 2025

10/10 Excellent

Priscilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really nice and well maintained. The food was actually good for an all inclusive. Staff was very helpful and attentive. I’d recommend this hotel to a friend.
Stayed 5 nights in Sep 2025