4/10 Poor
Ralf
Travelled with partner
9 Jan 2025
Disliked: Staff & service, amenities, property conditions & facilities
Ralf
Stayed 3 nights in Dec 2024
Wellness hotel Jean de Carro
3.0 star property
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Photo gallery for Wellness hotel Jean de Carro
Reviews
4.04.0 out of 10
Popular amenities
- Spa
- Parking available
- Breakfast included
- Laundry
- Housekeeping
- Pet-friendly
Explore the area
4 Stezka Jeana De Carro, Karlovy Vary, Karlovarský kraj, 360 01
- Church of St. Mary Magdalene3 min walk
- Market Colonnade4 min walk
- Karlovy Vary Municiple Theater5 min walk
- Karlovy Vary (KLV-Karlovy Vary Intl.)18 min drive
Room options
View all photos for Standard Triple Room, City View
Standard Triple Room, City View
- 37 sq m
- City view
- Sleeps 3
- 1 King Bed and 2 Single Beds
View all photos for Standard Double Room, City View
Standard Double Room, City View
- 23 sq m
- City view
- Sleeps 2
- 1 King Bed and 2 Single Beds
View all photos for Standard Suite, City View
Standard Suite, City View
- 25 sq m
- City view
- Sleeps 3
- 1 King Bed and 2 Single Beds
View all photos for Superior Double Room, Balcony, City View
Superior Double Room, Balcony, City View
- 23 sq m
- City view
- Sleeps 2
- 1 King Bed and 2 Single Beds
View all photos for Standard Single Room
Standard Single Room
- City view
- Sleeps 1
- 1 Single Bed
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About this property
Wellness hotel Jean de Carro
Riverfront hotel with full-service spa and free breakfast
A full-service spa, massage/treatment rooms and a meeting room are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning and laundry facilities.
Wellness hotel Jean de Carro offers 30 air-conditioned accommodations with a safe and complimentary bathrobes. 40-inch LED televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include massages and facials. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily.
During your stay at Wellness hotel Jean de Carro, you're just a quick walk from Church of St. Mary Magdalene. You'll find features such as free breakfast and free WiFi in public areas, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
- Free buffet breakfast served daily
- Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
- Self-parking available for a fee
- Treat yourself to facials or massages at the spa
- Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
- Steps from Church of St. Mary Magdalene and Hot Spring Colonnade
- Airport shuttle service available for a fee
- Pets welcome for a fee
- Pet-friendly amenities are available, including food and water bowls
Wellness hotel Jean de Carro offers its guests a full-service spa. Public spaces have free WiFi. Free breakfast is available daily. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Wellness hotel Jean de Carro also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.
This 3-star Karlovy Vary hotel is smoke free.
Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.
Languages
Czech, English, German, Russian
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transport
- 24-hour return airport shuttle (surcharge)
- Parking on site (EUR 15 per night)
- Limited on-site parking (max 1 space per unit)
Food and drink
- Free buffet breakfast available daily 7:30 AM to 10:00 AM
Things to do
- Full-service spa
Family friendly
- Highchair
- Laundry facilities
- Soundproofed rooms
Conveniences
- Guidebooks
- Laundry facilities
- Limited-hour front desk
- Lockers
- Luggage storage
Guest services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance
Business services
- Meeting room
Outdoors
- On a river
Full-service spa
- 2 treatment rooms
- Facials
- Massage
- Sauna
- Spa open daily
- Spa tub
- Steam room
- Turkish bath
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Area rugs in room
- Lift (60 centimetre wide door)
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible path to lift
- Wheelchair-accessible registration desk (90 centimetre high)
- Wheelchair-accessible spa
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Dressing gowns
- Free toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
Entertainment
- 40-inch LED TV with digital channels
Food and drink
- Restaurant dining guides
More
- Air conditioning
- Desk
- Desk chair
- Free local calls
- Heating
- Laptop workspace
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
Access methods
Access code, front desk (limited hours)
Pets
- Pets: EUR 12 per pet, per night
- Food and water bowls are available Service animals are exempt from fees.
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for EUR 32.0 per night.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city: EUR 2 per person, per night. This tax does not apply to children under 18 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: EUR 120 per vehicle (one-way, maximum occupancy 9)
- Self-parking fee: EUR 15 per night
- Pet fee: EUR 12 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: EUR 32.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Wellness hotel Jean de Carro offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
Front desk staff will greet guests on arrival at the property.
We should mention
- Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Property is also known as
Wellness Jean De Carro
Wellness hotel Jean de Carro Hotel
Wellness hotel Jean de Carro Karlovy Vary
Wellness hotel Jean de Carro Hotel Karlovy Vary
Wellness hotel Jean de Carro Reviews
Reviews
4.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 0 out of 1 reviews
10 - Excellent
0
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 1 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0
6.0/10
Cleanliness
2.0/10
Staff & service
4.0/10
Amenities
4.0/10
Property conditions & facilities
4.0/10
Eco-friendliness