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Tru by Hilton Katy Houston West

2.5 star property

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Photo gallery for Tru by Hilton Katy Houston West

Lobby sitting area
Lobby sitting area
Front of property – evening/night
Desk, laptop workspace, blackout curtains, soundproofing
Business centre

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Gym
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
200 Ernstes Road, Katy, TX, 77494
  • Main Event
    ‪10 min walk‬
  • Typhoon Texas
    ‪4 min drive‬
  • Katy Mills Mall
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪44 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible, Bathtub

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Accessible, Bathtub

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

Desk, laptop workspace, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Roll-In Shower, Hearing & Mobility)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Wyndham Garden Katy Energy Corridor

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (1076)
The price is CHF 109
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Wyndham Garden Katy Energy Corridor

About this property

Tru by Hilton Katy Houston West

Hotel in Katy with free breakfast and fitness centre
A fitness centre, a snack bar/deli and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and dry cleaning are on-site.
Tru by Hilton Katy Houston West offers 105 air-conditioned accommodations with a hairdryer and an iron/ironing board. 50-inch LED televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Tru by Hilton Katy Houston West. During your stay, you're just a quick walk from Main Event. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • 10 minutes on foot from Main Event and a 2-minute drive from Katy Grand
  • Cats and dogs welcome for a fee
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A fitness centre, an arcade/games room, and multilingual staff are also featured at the business-friendly Tru by Hilton Katy Houston West. Free self parking is available.

Smoking is allowed in designated areas at this Katy hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Katy Houston
Tru by Hilton Katy Houston West Katy
Tru by Hilton Katy Houston West Hotel
Tru by Hilton Katy Houston West Hotel Katy

Tru by Hilton Katy Houston West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 319 out of 559 reviews
Rating 8 - Good. 127 out of 559 reviews
Rating 6 - Okay. 51 out of 559 reviews
Rating 4 - Poor. 29 out of 559 reviews
Rating 2 - Terrible. 33 out of 559 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jennifer

Stayed 1 night in Dec 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Mike, New Braunfels

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ray

Stayed 3 nights in Nov 2024

10/10 Excellent

Kathryn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adilson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay, staff was friendly and room was clean.
Stayed 1 night in Nov 2024

10/10 Excellent

donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, new style.
Stayed 1 night in Nov 2024

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Mike

Liked: Staff & service
The wash cloth were discussing. The tv did work. I had planned on returning to this hotel on my way back from my trip but cancelled and booked another miles down the road. The wash cloths looked like someone washed the floor with them.
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Julia

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 1 night in Oct 2024

6/10 Okay

Julia

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Lacount

Liked: Cleanliness
Stayed 1 night in Oct 2024

2/10 Terrible

Al-men

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
$250 SCAM
I was charged $250 for a smoking fee and I don’t smoke, I called and was told I needed to speak with a manager however they are not available and no one knows when they will be onsite, I’ve called several times and never got a call back from management, I was emailed this picture and you can clearly see that it is not ashes from a cigarette or cigar
Stayed 2 nights in Oct 2024

4/10 Poor

chimezie

Stayed 1 night in Sep 2024

10/10 Excellent

cristian

Business traveller
Liked: Cleanliness, amenities
Good
Stayed 5 nights in Oct 2024