2/10 – Ungenügend
Julie S.
31. Jan. 2025
Verbesserungswürdig: Sauberkeit
Don’t do it , this is your warning
I have never made a review like this, and been doing rentals for many years. we were excited to stay on a boat in key west. Communication was easy with Kevin. Now the charter you pay through a seperate acct not vrbo, so it is not protected if there is a problem. That will come into play later ,We get to the boat and captain Phil meets us and shows us around. He was helpful .The boat is dirty it needs a deep clean top to bottom and is cluttered and in need of repair. No way to lock the door, pictures are not accurate. Some things in the pictures that are not there now.There were roaches and a seperate air system not shown in the pictures. There is a mold mildew smell through out. I saw many damp x boxs to try and help.Now when being shown around the captain mentioned the marina showers / toilets and recommended those. I asked if the boats was not usable but he said we could use those.We didn’t even consider the washer after that.After the first night I got a hotel room.I could not stay there.Our adults kids wanted to stay.For the charter I was told that weather need to be looked at, I get that. First it was Sunday then Monday, then Tuesday, our last day. Tuesday the boat would not start,all 3 days were nice, the boat has had ongoing electrical problems. The toilets stopped flushing that night . One kid got a room that night also.Kevin said no to a refund, for the charter, only a rain check and we are not going back. Not a luxury stay, I think alot of rain checks are given
Julie S.
Aufenthalt von 4 Nächten im Januar 2025