Overall, our stay was good. We come to Kiawah 2-3 times a year. But the house, as other reviews say, it needs work. Here are some high and low points:
Communication: this was disappointing. I received an email that we needed to wait to check in until the property was inspected. I had texted the concierge around noon, asking about early check in and they said we needed to wait until the inspection. 4pm is stated check in time. Well, 4:30 rolls around, after the stated check in time and we go to the property. Still no email, text call giving us the go ahead to go inside, that an “inspection” had been completed. I called VBRO and they said to go in. This inspection email never came. Strange.
I had also called because we wanted a broom and dustpan and had a question about the main tv, HD was not working and they said they said I would hear back in 24 hours. Broom for pool area which was covered I leaves. I never heard back. We did figure out the TV, kind of, but the TV in the master did not work either. (We did not use the main master so it was not a big deal.)
Pool: pool states it is not heated and it is not. That said it is larger than I thought and a good outdoor space. After 2 days in the sun, good for the kids! But after 2 cloudy days - too cold to swim. Best part of the house.
Actual space: Minimally decorated- which is reflected in price - so that is totally fine. It advertises queen beds and that is what is there. But a lot of damage to vents (little ones beware) - some almost completely open like in dining room. Arms of couches and chairs are damaged. Definitely needs to be painted and updated furniture. Again- I think the price is a little lower than other places bc of this, but it definitely needs updating and broken furniture needs to be changed out. As stated, master tv does not work. Kids beds upstairs super uncomfortable (you can feel the springs). But upstairs master was fine.
Location: on Governors, but the noise is completely blocked out from high walls. Pretty close to to Ocean course and beach is drivable or billable.
Cleanliness- it was okay. Carpet was definitely not vacuumed- and if it was- new vacuum is needed. Hard surfaces appeared clean. Smelled of stale smoke so we spent a lot of time airing out the house. The smell was a low point.
Overall: I gave it 4 stars bc honestly, the lower price reflects some of what I mentioned. A little TLC, and it would be a great rental.