Comfort Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn & Suites

Exterior
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, desk
Lobby
Lobby
Indoor pool, pool loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
31 Community Road, Greater Napanee, ON, K7R 3L1
  • Napanee Mall
    15 min walk
  • Canadian Piano Museum
    2 min drive
  • Strathcona Paper Centre
    3 min drive
  • Kingston, ON (YGK-Norman Rogers)
    32 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Comfort Inn & Suites

Hotel with free breakfast, near Strathcona Paper Centre
This smoke-free hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and Gas grills.
Comfort Inn & Suites offers 66 air-conditioned accommodations with coffee/tea makers and a hairdryer. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This Napanee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Comfort Inn & Suites gets high marks from our customers. During your stay, you'll be within walking distance of Strathcona Paper Centre. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a gift shop, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the clean guestrooms
  • Just a 2-minute drive from Canadian Piano Museum and a few minutes from Strathcona Paper Centre
  • Cats and dogs welcome for a fee (restrictions apply)
Comfort Inn & Suites offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. Free breakfast is served daily. Barbecue grills, gift shops/newsstands, and a picnic area are also featured at the business-friendly Comfort Inn & Suites. Free self parking is available.

This Napanee hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 10 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

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Comfort Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 424 out of 806 reviews" "
Rating 8 - Good. 262 out of 806 reviews" "
Rating 6 - Okay. 71 out of 806 reviews" "
Rating 4 - Poor. 25 out of 806 reviews" "
Rating 2 - Terrible. 24 out of 806 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

milad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good room
Stayed 2 nights in Aug 2024

6/10 Okay

Kim

Liked: Amenities
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Renate

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not really any dininf options within walking distance unless you love Tim Hortons.
Stayed 3 nights in Aug 2024

8/10 Good

Tony

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great Stay..Need Room Service Though
We have stayed here before and had a bad room view, so we were told the next time to get a Parking lot view, and we did. That was great. We arrived and the staff were super friendly and helpful. We were told that we were given a Handicap room with the requested King Bed. Not sure why they gave us a room with low switches, but the extra bars were helpful. The room was great, the view was nice, and the hot breakfast was very good. The only issue we had was the service. For a three night stay, we had ZERO Room Service. No garbage pick-up, had to use our damp hand towel, and almost ran out of Toilet Paper. We do not care about making the bed, but for the price, they could come in and replenish. Other than that, a nice stay and very comfortable and spacious modern rooms.
Stayed 3 nights in Aug 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stsy
Amazing staff helpful friendly Great breakfast Clean snd comfortable
Stayed 1 night in Aug 2024

8/10 Good

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathtub
Upon checking in I found out that the room did not have a bathtub. There was no way to know if the room had a bathtub when the reservation was made. So when I arrived the front desk clerk had to find me a room with one - luckily there was a room available and I was not charged more for a room with a bathtub. But I wished that a bathtub was listed as one of the amenities I could chose when booking a room. Or that some description was given as to which rooms (in this case queen rooms but not king rooms have bathtubs.) The room was clean. The pool was warm.
Stayed 2 nights in Aug 2024

10/10 Excellent

Omid

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place. Cooperative and friendly staff. Good breakfast. Thank you!
Stayed 4 nights in Aug 2024

8/10 Good

Hrag

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

JOSEPHINE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a really good hotel with great staff. If I could recommend one thing, it would be to redesign the breakfast menu. I would have enjoyed fresher items and less sugar in the offerings.
Stayed 3 nights in Aug 2024

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to 401 but not so close that you heard the traffic
Stayed 2 nights in Aug 2024

8/10 Good

Stephen

Liked: Property conditions & facilities
Very quiet even with all the kids stay g there for the baseball tournament.
Stayed 2 nights in Jul 2024

6/10 Okay

Chris Papanastasiou

Stayed 3 nights in Aug 2024

10/10 Excellent

Wendy

Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2024

10/10 Excellent

mylene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with everything you need that includes breakfast, pool, comfort.
Stayed 1 night in Aug 2024

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Liang

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly
Stayed 1 night in Jul 2024

6/10 Okay

Annie

Stayed 1 night in Jul 2024

4/10 Poor

Anna

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passing through
It was short went by real quick. The guy at the desk remembered my name. Breakfast was very good. Laundry room was clean and $3 to wash and $3 to dry. Bed was comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Yannick

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Kel

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
I usually stay at choice hotels, but the bed in rm 207 was the worst. 2 nights of lousy sleep and no take out bags for the breakfast. I had to leave hotel at 7am. I asked for a bag to take a muffin, apple and yogurt. Was told there were none. Not impressed.
Stayed 2 nights in Jul 2024

8/10 Good

Ramy

Travelled with family
Liked: Staff & service, amenities
Clean , nice , welcoming , interior light is bad ( white lights inside room ) bathroom fan dies not work , high price
Stayed 1 night in Jul 2024