The location is great, the house is clean. I chose a “check in” rating of 3, bc unfortunately they did not update the Wi-Fi name and password in Vrbo and we could not work the first day we got there and there was no number to contact property manager, I had to google it, but when I did get ahold of halo hospitality Friday evening and they apologized and got the new updated name and password. I also chose a rating of one star for “communication with property manager” because I left my hairdresser and they charged me $75 to ship it to me. When I communicated with them that I had left it, they said that they charged a minimum of $50 and when it came time for them to charge me, the upped the charge to $75. I received the package yesterday and the shipping cost $11.35. I took a picture and planned to upload on this review but there is no where to add a photo. I rent my home on Vrbo, people have left things in the past, and I shopped items out of common courtesy. I have never up-charged a renter that paid a premium.