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Embassy Suites by Hilton Knoxville West

3.5 star property

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Photo gallery for Embassy Suites by Hilton Knoxville West

Courtyard
Premium bedding, in-room safe, desk, blackout curtains
Bar (on property)
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Laundry
  • Bar
  • Gym

Explore the area

Map
9621 Parkside Dr, Knoxville, TN, 37922
  • Tennova Hospitalist Group
    ‪5 min drive‬
  • Turkey Creek Shopping Center
    ‪6 min drive‬
  • Dead Horse Lake Golf Course
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Minibar

Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, One King Bed

Premium bedding, in-room safe, desk, blackout curtains

Studio, One King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Studio Suite

Flat-screen TV

King, Premium Studio Suite

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

Flat-screen TV

Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite

Premium bedding, in-room safe, desk, blackout curtains

King, Premium Suite

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Suite, Two Queen Beds

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds

Minibar

Premium Suite, 2 Queen Beds

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, One King Bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, One King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, One King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Suite, Two Queen Beds

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Front of property

Holiday Inn Knoxville-West, I-40 & I-75 by IHG

  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.2 out of 5, Very good, (1009)
The price is CHF 94
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Holiday Inn Knoxville-West, I-40 & I-75 by IHG

About this property

Embassy Suites by Hilton Knoxville West

Knoxville hotel in Knoxville West with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site.
Embassy Suites by Hilton Knoxville West offers 142 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation is furnished with queen sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

The free breakfast at Embassy Suites by Hilton Knoxville West gets high marks from our customers. During your stay, you'll be close to Dead Horse Lake Golf Course. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Flying Spoons
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a 24-hour business centre, 5 meeting rooms and a gift shop
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the breakfast
  • 13 minutes by car from University of Tennessee and 13 minutes from Knoxville Convention Center
  • Cats and dogs welcome for a fee
As a guest of Embassy Suites by Hilton Knoxville West, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 5 meeting rooms. A terrace, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Embassy Suites by Hilton Knoxville West. Self parking is free.

This 3.5-star Knoxville hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Flying Spoons – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Flying Spoons

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Lift (188 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel Knoxville West
Embassy Suites Knoxville West
Embassy Suites Knoxville West Hotel
Embassy Suites Knoxville West
Embassy Suites by Hilton Knoxville West Hotel
Embassy Suites by Hilton Knoxville West Knoxville
Embassy Suites by Hilton Knoxville West Hotel Knoxville

Embassy Suites by Hilton Knoxville West Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 758 out of 1002 reviews
Rating 8 - Good. 164 out of 1002 reviews
Rating 6 - Okay. 47 out of 1002 reviews
Rating 4 - Poor. 14 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a real restaurant.
The place had a lot of dogs, no problem. The only thing I can really say is the lady Monday morning was so nice and helpful. She should get a raise. But I will say the restaurant that they say is more a grab and go place. The description is not accurate at all. They have a huge room with a bar. Super plus but there was no restaurant and that’s why I spent 300$ a night. Very disappointed in that aspect. Over all very nice.
Stayed 2 nights in Nov 2024

6/10 Okay

Erin

Stayed 1 night in Oct 2024

10/10 Excellent

Jessica

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Clean room and perfect location for my family while traveling.
Stayed 1 night in Nov 2024

10/10 Excellent

Mary, Powder Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Our favorite hotel when going to Tennessee football games!
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary, Powder Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite hotel when going to Tennessee football games
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% Recommend!
We stayed here for the weekend while in town for the football game. Great location! Close to everything. On-site restaurant & bar were perfect. Good food. GREAT servers and staff!! Amazing free breakfast. Cozy outdoor firepit area. Daily “happy hour” at bar. This will be our new “go to” spot for future Knoxville visits. Highly recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom sink was a little clogged.Other than that everything was great
Stayed 2 nights in Nov 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Stayed 1 night in Sep 2024

10/10 Excellent

jamie

Travelled with family
Easy check in. Both my husband and I were shocked by how well we slept. That never happens in hotels for us. There were some tears in furniture but overall would stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - clean, modern, great breakfast
We were driving from Texas to DC and this was our second stop. This has been our go to spot - clean, friendly, great breakfast, and accommodating staff. These drives are exhausting but this stop always recharges us. Really great hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Rebekah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All associates were very nice. Hotel was at capacity but it stayed quiet and peaceful. Also very comfortable beds.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Emmalea, Johnson City

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Jonathan

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Shower was terrible. The front desk person was not friendly.
Stayed 3 nights in Sep 2024

8/10 Good

Yolanda

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and staff was friendly
Stayed 4 nights in Sep 2024

10/10 Excellent

Kaitlyn

Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Stayed 3 nights in Aug 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Stayed 2 nights in Aug 2024